10 Questions
Qual é o principal objetivo da experiência do usuário (UX)?
Aumentar a satisfação do usuário
Qual princípio de acessibilidade garante que as informações sejam apresentadas de forma perceptível por todos os usuários?
Perceptível
Qual é o nome do método de avaliação que envolve especialistas que examinam o sistema contra um conjunto de princípios de usabilidade estabelecidos?
Avaliação Heurística
Quais são os objetivos principais da experiência do usuário (UX)?
Aumentar a satisfação do usuário e melhorar a eficiência
Qual é o princípio de acessibilidade que garante que os usuários possam operar o sistema?
Operável
Quais são os princípios de acessibilidade?
Perceivable, Operable, Understandable, Robust
Quantas heurísticas existem na avaliação heurística de Nielsen?
10
Qual é o objetivo da acessibilidade?
Criar produtos inclusivos para pessoas de todas as habilidades e deficiências
O que é a avaliação heurística?
Um método para avaliar a usabilidade de um sistema
Qual é o princípio de acessibilidade que garante que os sistemas sejam robustos o suficiente para serem utilizados por uma ampla variedade de usuários?
Robust
Study Notes
User Experience (UX)
- Refers to the overall experience a user has when interacting with a product, system, or service
- Encompasses multiple aspects, including usability, accessibility, and aesthetics
- Goals:
- Make products easy to use and efficient
- Enhance user satisfaction and engagement
- Increase loyalty and retention
Accessibility
- Refers to the design of products, systems, and services that are usable by people of all abilities and disabilities
- Involves creating inclusive designs that accommodate diverse needs and abilities
- Key principles:
- Perceivable: information must be presented in a way that is perceivable by all users
- Operable: users must be able to operate the system
- Understandable: users must be able to understand the system
- Robust: systems must be robust enough to be used by a wide range of users
Heuristic Evaluation
- A method for evaluating the usability of a system or product
- Involves expert reviewers examining the system against a set of established usability principles (heuristics)
- Nielsen's 10 heuristics:
- Visibility of system status
- Match between system and the real world
- User control and freedom
- Consistency and standards
- Error prevention
- Recognition rather than recall
- Flexibility and efficiency of use
- Aesthetic and minimalist design
- Helping users recognize, diagnose, and recover from errors
- Help and documentation
Usability Testing
- A method for evaluating the usability of a system or product by observing real users interacting with it
- Goals:
- Identify usability issues and areas for improvement
- Gather quantitative and qualitative data on user behavior and performance
- Methods:
- Think-aloud protocol: users verbalize their thoughts and actions while using the system
- Co-discovery: multiple users work together to complete tasks
- Retrospective testing: users complete tasks and then discuss their experience
Test your knowledge of User Experience (UX) concepts, including accessibility, heuristic evaluation, and usability testing. Learn how to create user-friendly products and systems that are accessible to everyone.
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