User Experience (UX) Fundamentals
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Questions and Answers

Qual é o principal objetivo da experiência do usuário (UX)?

  • Criar designs esteticamente agradáveis
  • Melhorar a acessibilidade do produto
  • Aumentar a satisfação do usuário (correct)
  • Fornecer feedbacks rápidos ao usuário

Qual princípio de acessibilidade garante que as informações sejam apresentadas de forma perceptível por todos os usuários?

  • Robusto
  • Perceptível (correct)
  • Operável
  • Compatível

Qual é o nome do método de avaliação que envolve especialistas que examinam o sistema contra um conjunto de princípios de usabilidade estabelecidos?

  • Análise de Acessibilidade
  • Testes de Usabilidade
  • Avaliação Heurística (correct)
  • Desenvolvimento de Produto

Quais são os objetivos principais da experiência do usuário (UX)?

<p>Aumentar a satisfação do usuário e melhorar a eficiência (D)</p> Signup and view all the answers

Qual é o princípio de acessibilidade que garante que os usuários possam operar o sistema?

<p>Operável (A)</p> Signup and view all the answers

Quais são os princípios de acessibilidade?

<p>Perceivable, Operable, Understandable, Robust (D)</p> Signup and view all the answers

Quantas heurísticas existem na avaliação heurística de Nielsen?

<p>10 (C)</p> Signup and view all the answers

Qual é o objetivo da acessibilidade?

<p>Criar produtos inclusivos para pessoas de todas as habilidades e deficiências (A)</p> Signup and view all the answers

O que é a avaliação heurística?

<p>Um método para avaliar a usabilidade de um sistema (C)</p> Signup and view all the answers

Qual é o princípio de acessibilidade que garante que os sistemas sejam robustos o suficiente para serem utilizados por uma ampla variedade de usuários?

<p>Robust (A)</p> Signup and view all the answers

Study Notes

User Experience (UX)

  • Refers to the overall experience a user has when interacting with a product, system, or service
  • Encompasses multiple aspects, including usability, accessibility, and aesthetics
  • Goals:
    • Make products easy to use and efficient
    • Enhance user satisfaction and engagement
    • Increase loyalty and retention

Accessibility

  • Refers to the design of products, systems, and services that are usable by people of all abilities and disabilities
  • Involves creating inclusive designs that accommodate diverse needs and abilities
  • Key principles:
    • Perceivable: information must be presented in a way that is perceivable by all users
    • Operable: users must be able to operate the system
    • Understandable: users must be able to understand the system
    • Robust: systems must be robust enough to be used by a wide range of users

Heuristic Evaluation

  • A method for evaluating the usability of a system or product
  • Involves expert reviewers examining the system against a set of established usability principles (heuristics)
  • Nielsen's 10 heuristics:
    1. Visibility of system status
    2. Match between system and the real world
    3. User control and freedom
    4. Consistency and standards
    5. Error prevention
    6. Recognition rather than recall
    7. Flexibility and efficiency of use
    8. Aesthetic and minimalist design
    9. Helping users recognize, diagnose, and recover from errors
    10. Help and documentation

Usability Testing

  • A method for evaluating the usability of a system or product by observing real users interacting with it
  • Goals:
    • Identify usability issues and areas for improvement
    • Gather quantitative and qualitative data on user behavior and performance
  • Methods:
    • Think-aloud protocol: users verbalize their thoughts and actions while using the system
    • Co-discovery: multiple users work together to complete tasks
    • Retrospective testing: users complete tasks and then discuss their experience

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Test your knowledge of User Experience (UX) concepts, including accessibility, heuristic evaluation, and usability testing. Learn how to create user-friendly products and systems that are accessible to everyone.

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