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Questions and Answers
What is the primary focus of user experience (UX) design?
Which of the following is NOT a phase in the Design Thinking process?
Design Thinking is most useful for tackling which type of problems?
What is the first stage of the Design Thinking process?
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Which statement best describes the Design Thinking methodology?
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In the Design Thinking process, what does the 'Define' phase entail?
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What is meant by 'ideate' in the Design Thinking process?
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How does Design Thinking primarily approach problem-solving?
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What is the primary focus during the Empathise stage of the design process?
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How is empathy described in relation to the Design Thinking process?
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What should be synthesized during the Define stage?
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What is a key outcome of the Ideate stage?
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Which of the following techniques is NOT typically used during the Ideate stage?
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What enables team members to think creatively in the Ideate stage?
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Why is it important to get as many ideas as possible during the Ideation phase?
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What is the main goal of engaging in the Empathise stage?
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What is the primary goal during a brainstorming session?
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Which of the following practices is NOT recommended during brainstorming?
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What type of prototypes are mentioned as being created during the prototyping stage?
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Which tool is specifically noted for online collaboration during the ideation and brainstorming process?
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What is the role of the facilitator in a brainstorming session?
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During the testing phase, what aspect of the product is primarily evaluated?
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Which of the following tools allows only one project for one user under its free plan?
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What benefit do prototypes provide to the design team?
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Study Notes
What is User Experience (UX) Design?
- UX design is the process of creating products that provide meaningful and relevant experiences to users
- This involves designing the entire process of acquiring and integrating the product
- Key aspects include branding, design, usability, and function
What is Design Thinking?
- A way of thinking about product/service/system development
- A set of tools to help generate ideas
How Can We Solve Problems?
- Solving business problems with IT is a program learning outcome of the Bachelor of BIS
- Design thinking is often used to assist in solving problems (used by Apple for example)
5 Stages of Design Thinking
- Empathise: Gain an understanding of the problem by observing, engaging and empathizing with people to understand their experiences and motivations
- Define: Analyze observations and synthesize them to define the core problems. This is done in a human-centered manner.
- Ideate: Generate ideas for solutions to the problem statement.
- Prototype: Create inexpensive, scaled-down versions of the system or specific features to investigate problem solutions. This can be achieved using horizontal, vertical, or scenario prototyping.
- Test: Test the complete product using the best solutions identified during the prototyping phase.
DTP: Empathise
- Empathy is crucial to a human-centered design process
- Challenge assumptions about the world to gain better insight into users and their needs
- Gather information during the Empathise stage to develop a deep understanding of users, their needs, and the problems that underlie the development of the product.
DTP: Define
- Analyze observations and synthesize them to define the core problems
- Define the problem as a problem statement in a human-centered manner
- Help designers gather great ideas to establish features, functions, and other elements that will allow them to solve the problems
- Prepare for the Ideate stage by asking questions that help you look for ideas for solutions
DTP: Ideate
- Understanding of users and their needs gained during the Empathise stage
- Observations analyzed and synthesized during the Define stage
- Human-centered problem statement
- Team members think “outside the box” to identify new solutions to the problem statement
- Many ideation techniques can be used such as Brainstorm, Brainwrite, Worst Possible Idea, and SCAMPER
- Brainstorm and Worst Possible Idea sessions are typically used to stimulate free thinking
- Pick other Ideation techniques by the end of the Ideation phase to help investigate and test ideas
DTP: Ideate: Brainstorming
- Most common and popular ideation technique
- Best ways to generate many ideas as a team rather than thinking alone
- Focus on the quantity of ideas, not the quality
- Intention is to think collectively, engage with each other, listen, and build on ideas.
- To ensure that brainstorming sessions are effective, follow these best practices:
- Set a time limit
- Only goal should be to produce as many ideas as possible
- Stay focused on the topic area defined in previous stages
- Don’t judge, evaluate, or criticize any idea even in the form of non-verbal actions
- Facilitator needs to set a positive tone that allows participants to feel confident
- Encourage crazy, wacky, and even weird ideas
- The more creative the thinking process, the better the idea might be.
DTP: Prototype
- Create inexpensive, scaled-down versions of the system or specific features
- Investigate the problem solutions generated in the ideation stage
- Prototypes may be shared and evaluated with experts or users of the system.
- Identify the best possible solution for each of the problems identified during the first three stages
- Solutions are implemented within the prototypes and investigated, improved, re-examined, or rejected based on user experience activities
- Design team will gain insight of the constraints and problems
- Clearer view of how real users would behave, think, and feel when interacting with the system
DTP: Prototype Tools
- Powerpoint
- Proto.io
- Balsamiq
- Marvelapp
- Figma
- Many others: InVision Studio, Adobe XD, Webflow, Sketch, FluidUI, etc.
DTP: Test
- Test the complete product using the best solutions identified during the prototyping phase.
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Description
Explore the fundamentals of User Experience (UX) design and the principles of design thinking. This quiz covers critical aspects of creating meaningful user experiences and the five stages of design thinking. Learn how these concepts apply to solving real-world business problems.
