Questions and Answers
This is the most prominent member of the medical care team. Who is it?
This person is normally under the supervision of a doctor and can perform some of the same functions as a doctor. Who is it?
Who may be the first person in the doctor's office to see a patient?
This person can perform both administrative and clinical duties. Who is it?
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Who assists patients with transferring between the bed and wheelchair?
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Home care aides are PCTs who visit clients' homes to assist them with activities they can no longer perform alone.
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Pharmacy technicians ensure that people receive the proper medications for their health problems, and they provide information about these medications.
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Medical editors listen to the doctors' spoken notes while editing rough reports that a speech recognition program produced based on the doctors' dictation.
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Coding requires the medical coding specialist to look up the information in a reference book and find the right set of numeric or alphanumeric codes that describes exactly what occurred during the patient's visit.
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The medical billing specialist is trained to organize and manage patient health data in digital and hard-copy formats, ensuring the quality, accuracy, accessibility and security of this critical documentation.
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Describe the five basic responsibilities of the healthcare support staff.
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Study Notes
Members of the Medical Care Team
- Physician: The most prominent member of the medical care team.
- Physician Assistant (PA): Works under a doctor's supervision, performing similar functions.
- Office Manager: Often the first point of contact for patients in a doctor's office.
- Medical Assistant: Capable of handling both administrative and clinical duties.
- Patient Care Technician: Assists patients with mobility, such as transferring between bed and wheelchair.
Home Care and Support Staff
- Home Care Aides: Patient Care Technicians (PCTs) who help clients with activities at home that they cannot perform alone.
- Medical Editors: Listen to doctors' dictation and edit reports generated by speech recognition software.
Medical Coding and Billing
- Medical Coding Specialist: Responsible for reviewing medical records and assigning appropriate codes for diagnoses and procedures using reference manuals.
- Medical Billing Specialist: Organizes and manages patient health data, but does not ensure the quality or security of documentation.
Key Responsibilities of Healthcare Support Staff
- Transcribe/Edit Dictation: Create reports from digital voice files or edit text created by software.
- Code Records: Read medical records to identify applicable diagnoses and procedures to assign correct codes.
- Complete Insurance Claims: Fill out and submit correct forms to insurance companies.
- Follow Up on Claims: Monitor the status of claims with insurance providers and ensure payment from patients.
- Secondary Insurance and Billing: Handle secondary insurance claims and manage patient billing if there are outstanding amounts after primary coverage.
True/False Statements
- Home care aides are indeed PCTs assisting clients at home (True).
- Pharmacy technicians do not provide medication information (False).
- Medical editors accurately edit reports based on doctor dictations (True).
- Coders must use reference materials for assigning medical codes (True).
- Medical billing specialists do not oversee the integrity of health data documentation (False).
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Description
Test your knowledge about the roles within the medical care team with this flashcard quiz. Learn about the responsibilities of different health care professionals such as physicians, physician assistants, and nurses. Perfect for students in health care training programs!
