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Health Care Team Communication and Computer Recording Quiz

8 Questions

1 Views

Health Care Team Communication and Computer Recording Quiz

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Questions and Answers

What should you do before saving your entries in the computer log?

Change your username

Check the time your entry is made (correct)

Do not review your entry

What should you do if you need to make a change to a mistaken entry on the computer log?

Save the entry first and then make changes

Follow the manufacturer's instructions for changing or un-charting a mistaken entry (correct)

Log off without making any changes

Ignore the mistaken entry

Why is it important to log off when done charting on the computer?

To delete all saved entries

To hide your entries from other users

To make it difficult for you to log in next time

To prevent others from charting under your username (correct)

When answering the telephone, what should you do to be professional?

Greet the caller and state your name, title, and unit where you work Signup and view all the answers

If you have to put a caller on hold, for how long should you do it?

For only a short time Signup and view all the answers

What should you do if you are asked to take a message?

Write it down carefully and repeat it to the caller to confirm Signup and view all the answers

What should you do if a caller asks for personal information about someone receiving care?

Be cautious as providing such information could breach privacy Signup and view all the answers

What should you do if you are unsure about what information to provide to the caller?

Ask your supervisor for guidance Signup and view all the answers

Health Care Team Communication and Computer Recording Quiz

Choose a study mode

Podcast

Questions and Answers

What should you do before saving your entries in the computer log?

What should you do if you need to make a change to a mistaken entry on the computer log?

Why is it important to log off when done charting on the computer?

When answering the telephone, what should you do to be professional?

If you have to put a caller on hold, for how long should you do it?

What should you do if you are asked to take a message?

What should you do if a caller asks for personal information about someone receiving care?

What should you do if you are unsure about what information to provide to the caller?

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