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Questions and Answers
What should you do before saving your entries in the computer log?
What should you do before saving your entries in the computer log?
- Change your username
- Check the time your entry is made (correct)
- Log in using another person's username
- Do not review your entry
What should you do if you need to make a change to a mistaken entry on the computer log?
What should you do if you need to make a change to a mistaken entry on the computer log?
- Save the entry first and then make changes
- Follow the manufacturer's instructions for changing or un-charting a mistaken entry (correct)
- Log off without making any changes
- Ignore the mistaken entry
Why is it important to log off when done charting on the computer?
Why is it important to log off when done charting on the computer?
- To delete all saved entries
- To hide your entries from other users
- To make it difficult for you to log in next time
- To prevent others from charting under your username (correct)
When answering the telephone, what should you do to be professional?
When answering the telephone, what should you do to be professional?
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If you have to put a caller on hold, for how long should you do it?
If you have to put a caller on hold, for how long should you do it?
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What should you do if you are asked to take a message?
What should you do if you are asked to take a message?
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What should you do if a caller asks for personal information about someone receiving care?
What should you do if a caller asks for personal information about someone receiving care?
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What should you do if you are unsure about what information to provide to the caller?
What should you do if you are unsure about what information to provide to the caller?
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