Usability: Measurement and Principles
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Questions and Answers

What is one benefit of interface metaphors?

  • They limit designers’ imagination.
  • They can make computers more accessible. (correct)
  • They conflict with design principles.
  • They force users to recall information.

Which problem is associated with using interface metaphors?

  • Improves user input accuracy.
  • Encourages innovative design ideas.
  • Enhances flexibility for all users.
  • Transports bad designs over to new systems. (correct)

What does 'Recognition Rather Than Recall' emphasize in interface design?

  • Visibility of information is unnecessary.
  • Instructions should not be visible.
  • Users should memorize all system commands.
  • Actions should be easily recognizable and visible. (correct)

How do shortcuts benefit experienced users?

<p>They accelerate interactions for users familiar with the system. (B)</p> Signup and view all the answers

What is a key principle of aesthetic and minimalist design?

<p>Ensure all dialogue information is necessary. (B)</p> Signup and view all the answers

What should designers evaluate when considering an interface metaphor?

<p>The metaphor's relevance to the problem. (D)</p> Signup and view all the answers

What is the primary goal of error prevention in interface design?

<p>To prevent unwanted decisions. (B)</p> Signup and view all the answers

Which of the following best represents 'Recall' in usability terms?

<p>Retrieving specific information from memory. (C)</p> Signup and view all the answers

What is the primary purpose of the 'Visibility of System Status' heuristic?

<p>To inform users about ongoing processes through timely feedback (B)</p> Signup and view all the answers

Which heuristic emphasizes the importance of using familiar language and concepts for users?

<p>Match Between System and Real World (C)</p> Signup and view all the answers

What does the 'User Control and Freedom' heuristic suggest designers should include?

<p>An undo and redo functionality (B)</p> Signup and view all the answers

What is a potential issue with inconsistent visual styles across applications as illustrated by Google's icon changes?

<p>Users may struggle to differentiate similar icons at smaller sizes. (C)</p> Signup and view all the answers

Which heuristic is concerned with preventing user errors before they occur?

<p>Error Prevention (D)</p> Signup and view all the answers

The concept of using interface metaphors in design is intended to:

<p>Leverage existing user knowledge to simplify interactions. (A)</p> Signup and view all the answers

How does the heuristic 'Help users recognize, diagnose and recover from errors' benefit users?

<p>It allows users to identify and understand their errors quickly. (C)</p> Signup and view all the answers

What does the 'Aesthetic and Minimalist Design' heuristic advocate for?

<p>Stripping away unnecessary elements to improve usability. (A)</p> Signup and view all the answers

Flashcards

Nielsen's 10 Usability Heuristics

Guidelines to design user interfaces that are easy to use and understand.

Visibility of System Status

The system should provide timely feedback to the user about what's happening.

Match between System and Real World

Use terms and concepts familiar to users, not system-specific terms.

User Control and Freedom

Provide clear ways for users to reverse actions and exit unwanted states.

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Consistency and Standards

Maintain consistent terminology, actions, and look and feel.

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Error Prevention

Design the system to prevent errors from happening in the first place.

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Recognition Rather Than Recall

Design the interface to let users recognize options, not have to remember them.

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Flexibility and Efficiency of Use

Offer shortcuts and advanced options for experienced users and efficiency.

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Interface Metaphors

Using familiar objects or concepts to represent system features, aiding user understanding.

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Benefits of Metaphors

Metaphors make systems easier to learn and understand, potentially reaching a wider user base.

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Metaphor Problems

Metaphors can limit design, force users to understand the system in a specific way, and have unintended consequences from poorly designed precedents.

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Error Prevention

Designing systems so users are less likely to make mistakes.

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Recognition vs. Recall

Designing the interface to make information recognizable rather than having users remember it from elsewhere.

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Flexibility and Efficiency

Designing systems to be usable by different skill levels, with shortcuts available for experts.

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Aesthetic Minimalism

Interface design should prioritize relevant information and avoid unnecessary details.

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Evaluate Metaphors

Determine how effectively a metaphor helps to represent the system and user interaction.

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Study Notes

Usability: Measurement

  • Usability is measured to ensure systems are user-friendly
  • Key principles for designing user-friendly interfaces were developed by Jakob Nielsen
  • Nielsen's 10 Usability Heuristics are used to evaluate interface design
    • Visibility of system status
    • Match between system and the real world
    • User control and freedom
    • Consistency and standards
    • Error prevention
    • Recognition rather than recall
    • Flexibility and efficiency of use
    • Aesthetic and minimalist design
    • Help users recognize, diagnose and recover from errors
    • Help and documentation

Visibility of System Status

  • Systems should provide consistent feedback on actions
  • Users should be informed about the current status of the system

Match Between System and the Real World

  • Systems should use real-world terms, conventions, and logical order
  • Information should be presented in a natural way

User Control and Freedom

  • Systems should allow users to easily undo errors or navigate away from unwanted states

Consistency and Standards

  • Systems should have consistent terminology, actions, and interactions
  • Follow platform conventions

Error Prevention

  • Design systems to prevent errors from occurring
  • Provide clear error messages and helpful suggestions

Recognition Rather Than Recall

  • The system should use recognizable components
  • Users should not have to remember information between interactions

Flexibility and Efficiency of Use

  • Systems should offer shortcuts and other efficient ways to complete tasks

Aesthetic and Minimalist Design

  • Keep dialogue free from unnecessary information or cluttered elements

Help Users Recognize, Diagnose and Recover from Errors

  • Error messages should be in plain language, informative and constructive

Help and Documentation

  • Help and documentation are important parts of every system
  • Documentation should be searchable and focused on tasks
  • Be concise and provide concrete steps in a manageable way

Interface Metaphor Design (User's Familiar Knowledge)

  • Interface metaphors use familiar examples to ease the learning process
  • Metaphors use user's prior knowledge about similar concepts from other domains
  • Examples include desktop metaphor, web portals

Benefits of Interface Metaphors

  • Ease of learning new systems
  • Helps understand underlying conceptual models
  • Makes interface accessible for a wider range of users

Problems with Interface Metaphors

  • Conflicting with design principles
  • Limits conceptual models to what already exists

Evaluate Metaphors

  • Does the metaphor make sense to users?
  • Does it make the system simpler and easier to use?
  • Assess whether it is relevant and if it's easy to represent
  • Consider how well users understand the metaphor

Case Study: Usability of University Web Sites

  • This case study focuses on the usability of a university-wide student information system
  • The study explores how well the system meets the requirements of various groups of users, including Nielsen's usability principles.

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Related Documents

HCI Usability: Measurement PDF

Description

This quiz explores the key principles of usability as established by Jakob Nielsen, focusing on his 10 usability heuristics. Participants will learn how these heuristics can be applied to evaluate and design user-friendly interfaces while ensuring systems provide a positive user experience.

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