Usability and Human Factors in Healthcare
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Questions and Answers

What is the leading cause of death according to the Institute of Medicine report?

  • Breast cancer
  • Medical errors (correct)
  • AIDS
  • Car wrecks

    • What are the big driving factors in healthcare according to the text?

  • Cost, accessibility, and innovation
  • Prevention, treatment, and education
  • Research, technology, and patient satisfaction
  • Quality, safety, and medical errors (correct)

    • What does the Institute of Medicine report 'To Err is Human' state?

  • Errors are not reported often because they are not significant
  • Medical errors are inevitable and not costly
  • Error is especially costly in medicine due to its complexity (correct)
  • Human factors do not play a role in medical errors

    • Who oversees and approves medical devices in the US?

    <p>The Food and Drug Administration</p> Signup and view all the answers

    What does the FDA recognize as influencing most user errors with medical devices?

    <p>&quot;Device design and device labeling&quot;</p> Signup and view all the answers

    What does the text suggest about creating a safe culture in healthcare?

    <p>It seems to be the ultimate challenge for human factors specialists</p> Signup and view all the answers

    Why does the text advise against ignoring usability in medical devices?

    <p>Ignoring usability may lead to unreliable products</p> Signup and view all the answers

    What is the term used to describe the gap between a user’s goals and the state of the system, involving issues with performing actions?

    <p>Gulf of Execution</p> Signup and view all the answers

    Which demographic groups are highlighted as having less access to computer resources and the internet in healthcare?

    <p>Elderly adults, less affluent, Hispanics and African Americans, rural populations, less educated</p> Signup and view all the answers

    What is the primary focus of Norman's seven stages of user interactivity?

    <p>Outline the steps involved in any interaction with a system</p> Signup and view all the answers

    What is the term used to describe the gap between observed & expected system state, which pertains to difficulties in interpreting system feedback?

    <p>Gulf of Evaluation</p> Signup and view all the answers

    What is the main purpose of community-related initiatives discussed in the text?

    <p>To bridge the digital divide</p> Signup and view all the answers

    Which technology was especially tailored to older adults and designed for patients with diabetes to communicate with a nurse or a physician?

    <p>Touch Screen Device</p> Signup and view all the answers

    What is the primary focus of Norman's seven stages of user interactivity?

    <p>Outlining the steps involved in any interaction with a system</p> Signup and view all the answers

    What is the term used to describe the gap between observed & expected system state, which pertains to difficulties in interpreting system feedback?

    <p>Gulf of Evaluation</p> Signup and view all the answers

    What does the Institute of Medicine report 'To Err is Human' state?

    <p>Medical errors are a significant concern, especially regarding potential errors caused by medical devices</p> Signup and view all the answers

    Which technology was especially tailored to older adults and designed for patients with diabetes to communicate with a nurse or a physician?

    <p>Telemedicine device</p> Signup and view all the answers

    What does the text suggest about creating a safe culture in healthcare?

    <p>&quot;Usability and Human Factors&quot; class focuses on iterative design and user-centered design for improving patient safety.</p> Signup and view all the answers

    What is the term used to describe the gap between a user’s goals and the state of the system, involving issues with performing actions?

    <p>Gulf of Execution</p> Signup and view all the answers

    What are the big driving factors in healthcare according to the text?

    <p>Medical errors, unequal access to computer resources, and iterative design.</p> Signup and view all the answers

    Why does the text advise against ignoring usability in medical devices?

    <p>Because there are over 25,000 FDA device reports related to user errors.</p> Signup and view all the answers

    What is the leading cause of death according to the Institute of Medicine report?

    <p>Medical errors</p> Signup and view all the answers

    What does the FDA recognize as influencing most user errors with medical devices?

    <p>Device design and labeling</p> Signup and view all the answers

    What is the primary focus of Norman's seven stages of user interactivity?

    <p>Understanding system feedback</p> Signup and view all the answers

    Why does the text advise against ignoring usability in medical devices?

    <p>To ensure reliable products</p> Signup and view all the answers

    What is the term used to describe the gap between a user’s goals and the state of the system, involving issues with performing actions?

    <p>Gulf of execution</p> Signup and view all the answers

    What is the main purpose of community-related initiatives discussed in the text?

    <p>Increasing healthcare accessibility</p> Signup and view all the answers

    What are the big driving factors in healthcare according to the text?

    <p>Quality, safety, and medical errors</p> Signup and view all the answers

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