Usability and Human Factors in Healthcare

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Questions and Answers

What is the leading cause of death according to the Institute of Medicine report?

  • Breast cancer
  • Medical errors (correct)
  • AIDS
  • Car wrecks

What are the big driving factors in healthcare according to the text?

  • Cost, accessibility, and innovation
  • Prevention, treatment, and education
  • Research, technology, and patient satisfaction
  • Quality, safety, and medical errors (correct)

What does the Institute of Medicine report 'To Err is Human' state?

  • Errors are not reported often because they are not significant
  • Medical errors are inevitable and not costly
  • Error is especially costly in medicine due to its complexity (correct)
  • Human factors do not play a role in medical errors

Who oversees and approves medical devices in the US?

<p>The Food and Drug Administration (C)</p> Signup and view all the answers

What does the FDA recognize as influencing most user errors with medical devices?

<p>&quot;Device design and device labeling&quot; (B)</p> Signup and view all the answers

What does the text suggest about creating a safe culture in healthcare?

<p>It seems to be the ultimate challenge for human factors specialists (A)</p> Signup and view all the answers

Why does the text advise against ignoring usability in medical devices?

<p>Ignoring usability may lead to unreliable products (D)</p> Signup and view all the answers

What is the term used to describe the gap between a user’s goals and the state of the system, involving issues with performing actions?

<p>Gulf of Execution (D)</p> Signup and view all the answers

Which demographic groups are highlighted as having less access to computer resources and the internet in healthcare?

<p>Elderly adults, less affluent, Hispanics and African Americans, rural populations, less educated (C)</p> Signup and view all the answers

What is the primary focus of Norman's seven stages of user interactivity?

<p>Outline the steps involved in any interaction with a system (A)</p> Signup and view all the answers

What is the term used to describe the gap between observed & expected system state, which pertains to difficulties in interpreting system feedback?

<p>Gulf of Evaluation (B)</p> Signup and view all the answers

What is the main purpose of community-related initiatives discussed in the text?

<p>To bridge the digital divide (D)</p> Signup and view all the answers

Which technology was especially tailored to older adults and designed for patients with diabetes to communicate with a nurse or a physician?

<p>Touch Screen Device (B)</p> Signup and view all the answers

What is the primary focus of Norman's seven stages of user interactivity?

<p>Outlining the steps involved in any interaction with a system (A)</p> Signup and view all the answers

What is the term used to describe the gap between observed & expected system state, which pertains to difficulties in interpreting system feedback?

<p>Gulf of Evaluation (B)</p> Signup and view all the answers

What does the Institute of Medicine report 'To Err is Human' state?

<p>Medical errors are a significant concern, especially regarding potential errors caused by medical devices (B)</p> Signup and view all the answers

Which technology was especially tailored to older adults and designed for patients with diabetes to communicate with a nurse or a physician?

<p>Telemedicine device (D)</p> Signup and view all the answers

What does the text suggest about creating a safe culture in healthcare?

<p>&quot;Usability and Human Factors&quot; class focuses on iterative design and user-centered design for improving patient safety. (B)</p> Signup and view all the answers

What is the term used to describe the gap between a user’s goals and the state of the system, involving issues with performing actions?

<p>Gulf of Execution (B)</p> Signup and view all the answers

What are the big driving factors in healthcare according to the text?

<p>Medical errors, unequal access to computer resources, and iterative design. (A)</p> Signup and view all the answers

Why does the text advise against ignoring usability in medical devices?

<p>Because there are over 25,000 FDA device reports related to user errors. (B)</p> Signup and view all the answers

What is the leading cause of death according to the Institute of Medicine report?

<p>Medical errors (A)</p> Signup and view all the answers

What does the FDA recognize as influencing most user errors with medical devices?

<p>Device design and labeling (C)</p> Signup and view all the answers

What is the primary focus of Norman's seven stages of user interactivity?

<p>Understanding system feedback (B)</p> Signup and view all the answers

Why does the text advise against ignoring usability in medical devices?

<p>To ensure reliable products (D)</p> Signup and view all the answers

What is the term used to describe the gap between a user’s goals and the state of the system, involving issues with performing actions?

<p>Gulf of execution (A)</p> Signup and view all the answers

What is the main purpose of community-related initiatives discussed in the text?

<p>Increasing healthcare accessibility (B)</p> Signup and view all the answers

What are the big driving factors in healthcare according to the text?

<p>Quality, safety, and medical errors (B)</p> Signup and view all the answers

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