Usability and Human Factors in Healthcare

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28 Questions

What is the leading cause of death according to the Institute of Medicine report?

Medical errors

What are the big driving factors in healthcare according to the text?

Quality, safety, and medical errors

What does the Institute of Medicine report 'To Err is Human' state?

Error is especially costly in medicine due to its complexity

Who oversees and approves medical devices in the US?

The Food and Drug Administration

What does the FDA recognize as influencing most user errors with medical devices?

"Device design and device labeling"

What does the text suggest about creating a safe culture in healthcare?

It seems to be the ultimate challenge for human factors specialists

Why does the text advise against ignoring usability in medical devices?

Ignoring usability may lead to unreliable products

What is the term used to describe the gap between a user’s goals and the state of the system, involving issues with performing actions?

Gulf of Execution

Which demographic groups are highlighted as having less access to computer resources and the internet in healthcare?

Elderly adults, less affluent, Hispanics and African Americans, rural populations, less educated

What is the primary focus of Norman's seven stages of user interactivity?

Outline the steps involved in any interaction with a system

What is the term used to describe the gap between observed & expected system state, which pertains to difficulties in interpreting system feedback?

Gulf of Evaluation

What is the main purpose of community-related initiatives discussed in the text?

To bridge the digital divide

Which technology was especially tailored to older adults and designed for patients with diabetes to communicate with a nurse or a physician?

Touch Screen Device

What is the primary focus of Norman's seven stages of user interactivity?

Outlining the steps involved in any interaction with a system

What is the term used to describe the gap between observed & expected system state, which pertains to difficulties in interpreting system feedback?

Gulf of Evaluation

What does the Institute of Medicine report 'To Err is Human' state?

Medical errors are a significant concern, especially regarding potential errors caused by medical devices

Which technology was especially tailored to older adults and designed for patients with diabetes to communicate with a nurse or a physician?

Telemedicine device

What does the text suggest about creating a safe culture in healthcare?

"Usability and Human Factors" class focuses on iterative design and user-centered design for improving patient safety.

What is the term used to describe the gap between a user’s goals and the state of the system, involving issues with performing actions?

Gulf of Execution

What are the big driving factors in healthcare according to the text?

Medical errors, unequal access to computer resources, and iterative design.

Why does the text advise against ignoring usability in medical devices?

Because there are over 25,000 FDA device reports related to user errors.

What is the leading cause of death according to the Institute of Medicine report?

Medical errors

What does the FDA recognize as influencing most user errors with medical devices?

Device design and labeling

What is the primary focus of Norman's seven stages of user interactivity?

Understanding system feedback

Why does the text advise against ignoring usability in medical devices?

To ensure reliable products

What is the term used to describe the gap between a user’s goals and the state of the system, involving issues with performing actions?

Gulf of execution

What is the main purpose of community-related initiatives discussed in the text?

Increasing healthcare accessibility

What are the big driving factors in healthcare according to the text?

Quality, safety, and medical errors

This quiz covers the importance of usability and human factors in healthcare, focusing on patient safety, medical errors, and quality improvement. It discusses the impact of human error on patient outcomes and the driving factors in healthcare: quality, safety, and medical errors.

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