US Social Welfare Programs
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Questions and Answers

What does the acronym SNAP stand for?

  • State Nutrition Assistance Program
  • Systematic Nutrition and Assistance Program
  • Social Nutrition Assistance Program
  • Supplemental Nutrition Assistance Program (correct)

    • What is the primary goal of the TANF program?

  • To provide financial assistance to refugees
  • To provide cash assistance and supportive services to assist families in achieving self-sufficiency (correct)
  • To provide health coverage to low-income individuals and families
  • To provide food assistance to eligible low-income individuals and families

    • What is the MED 1 category based on?

  • Aged, blind, and disabled (correct)
  • Medicare recipients and Medicaid recipients
  • Refugee and immigrant populations
  • Hip and Hoosier Healthwise

    • What is the role of an Authorized Representative?

    <p>To act on behalf of another person in applying for benefits</p> Signup and view all the answers

    What is the limitation on the number of Authorized Representatives a client can have?

    <p>Unlimited Authorized Representatives are allowed, but only three can be in the system</p> Signup and view all the answers

    What is the primary function of a Power of Attorney?

    <p>To allow a person to sign for another person</p> Signup and view all the answers

    True or False: An organization can be an Authorized Representative for Health Coverage?

    <p>False</p> Signup and view all the answers

    What does the acronym RCA stand for?

    <p>Refugee Cash Assistance</p> Signup and view all the answers

    What is considered real property?

    <p>Land, buildings or immovable objects attached permanently to the land</p> Signup and view all the answers

    What is joint ownership?

    <p>Resources owed by multiple people</p> Signup and view all the answers

    What policy covers third-party medical resources?

    <p>EV-RIT</p> Signup and view all the answers

    When would you not collect non-financial information?

    <p>Death, no absent parent (artificial insemination), parental rights terminated, and single parent adoption</p> Signup and view all the answers

    What makes a resource available?

    <p>If the owner has the unrestricted right, authority or legal ability to liguidate or dispose of the resources or their share of the resource</p> Signup and view all the answers

    What is the financial value equation?

    <p>FMV - total liense + equity value</p> Signup and view all the answers

    What is reported by the Child Support Bureau?

    <p>Non-cooperating clients</p> Signup and view all the answers

    What is an agreement where a person gives legal responsibility of their assets to a designated representative?

    <p>Trust</p> Signup and view all the answers

    What type of information should we never release?

    <p>Information that can only be verified by its original source</p> Signup and view all the answers

    What is PHI?

    <p>Protected Health Information</p> Signup and view all the answers

    How many options are available when completing the paternity established section?

    <p>3</p> Signup and view all the answers

    Who completes the compliance screens?

    <p>Impact workers</p> Signup and view all the answers

    What is the most common PHI information that we may see?

    <p>Driver's license number, name, addresses, SSN, DOB, phone numbers</p> Signup and view all the answers

    What does it mean when 'Yes (historical)' is already populated in the answer field?

    <p>The information was previously answered</p> Signup and view all the answers

    What is the best practice for requesting verification of SNAP resources?

    <p>Request verification of resource as of the first of the month</p> Signup and view all the answers

    What type of life insurance has a cash surrender value?

    <p>Whole life insurance</p> Signup and view all the answers

    How does TANF determine eligibility for the value of resources?

    <p>Based on the value of the resources as of the first moment of the first day of the application month</p> Signup and view all the answers

    What is a trust?

    <p>An agreement where a person gives legal responsibility of their assets to a designated representative</p> Signup and view all the answers

    How long is the ABAWD status displayed?

    <p>36 months</p> Signup and view all the answers

    What policy covers exemptions from Impact?

    <p>2438.15.10.05</p> Signup and view all the answers

    What type of insurance policy provides coverage for a specific period of time?

    <p>Term Life</p> Signup and view all the answers

    How is court-ordered alimony described?

    <p>Alimony</p> Signup and view all the answers

    What is the purpose of a trust?

    <p>To give legal responsibility of assets to a designated individual</p> Signup and view all the answers

    What is educational income?

    <p>Financial aid available to individuals seeking higher learning</p> Signup and view all the answers

    What type of document may be seen when entering prepaid funeral arrangements?

    <p>Sales agreements or contracts</p> Signup and view all the answers

    What type of information can AVS verify?

    <p>All of the above</p> Signup and view all the answers

    What needs to be included on education expenses verifications?

    <p>Applicant's name, dates for the expenses, and type of expense</p> Signup and view all the answers

    How is the value of vehicles determined?

    <p>Using the Kelley Blue Book</p> Signup and view all the answers

    What is the acronym for Modified Adjusted Gross Income?

    <p>MAGI</p> Signup and view all the answers

    Where would you enter MAGI expenses?

    <p>MAGI - Expenses Details</p> Signup and view all the answers

    What is required for a valid Authorized Representative form?

    <p>The applicant's signature, the authorized representative's name, and the authorized representative's contact information</p> Signup and view all the answers

    What lowers the countable income amount?

    <p>Deductions</p> Signup and view all the answers

    When are the Authorized Representative's date of birth, and either the Social Security Number or Mother's Maiden Name required?

    <p>When the AR is for EBT</p> Signup and view all the answers

    What type of property is exempt from resource consideration?

    <p>The home occupied by the AG and surrounding property</p> Signup and view all the answers

    Which page asks about income deductions?

    <p>Income Questions</p> Signup and view all the answers

    What is ED/BC described as?

    <p>The IEDSS process of determining benefit eligibility based on non-financial and financial data</p> Signup and view all the answers

    What is the next step if the Authorized Representative form is indexed to the case and no information is missing?

    <p>Go to step 5</p> Signup and view all the answers

    Which page displays the category of assistance and the status of benefits?

    <p>Wrap-up Eligibility Summary</p> Signup and view all the answers

    What type of real property is income-producing?

    <p>Property for sale or rent</p> Signup and view all the answers

    What is the acronym for Eligibility Determination Benefit Calculation?

    <p>ED/BC</p> Signup and view all the answers

    How does MED 1, 2, 4 determine eligibility for the value of resources?

    <p>Based on the value of the resources as of the first moment of the application month and each of the 3 prior months</p> Signup and view all the answers

    Which PPM covers resource eligibility date and SNAP and cash assistance?

    <p>2605.20.05</p> Signup and view all the answers

    True or False, Income is considered income in the month received and a resource in the same month?

    <p>False</p> Signup and view all the answers

    What type of property is a home considered?

    <p>real property</p> Signup and view all the answers

    How can cash on hand be verified?

    <p>Through a written client statement</p> Signup and view all the answers

    Which policy gives a list of retirement accounts that do not need to be verified?

    <p>2615.15.00</p> Signup and view all the answers

    What type of document may we see when entering into prepaid funeral arrangements?

    <p>Sales agreements or contracts</p> Signup and view all the answers

    All trust agreements must be sent to where to determine if the trust principal will be counted as a resource?

    <p>PAL</p> Signup and view all the answers

    What is used to determine the value of vehicles?

    <p>Kelley Blue Book</p> Signup and view all the answers

    What type of information can AVS verify?

    <p>All of the above</p> Signup and view all the answers

    What is used to determine the value of vehicles?

    <p>Both Kelly Blue Book and NADA Guides</p> Signup and view all the answers

    What type of information can AVS verify?

    <p>All of the above</p> Signup and view all the answers

    What makes a home exempt?

    <p>Having the legal right to liquidate resources</p> Signup and view all the answers

    What type of expense would a client's daycare payment be coded as?

    <p>Dependent care expense</p> Signup and view all the answers

    What does a Successful rebuttal mean?

    <p>Banks statements proving the amounts, verification that a resource is jointly owned reducing the countable value, proof of the amount that is still owed and verification that a resource is no longer in the applicant's name</p> Signup and view all the answers

    What type of expense would a client's prescription drug payment be coded as?

    <p>Medical expense</p> Signup and view all the answers

    For resource eligibility purposes, we are interested in policies that have a ____?

    <p>Cash value</p> Signup and view all the answers

    Which SUA requires the AG to pay at least 2 non-heating/cooling activities?

    <p>SUA 2</p> Signup and view all the answers

    What is the term for resources that can be liquidated or disposed of?

    <p>Liquid assets</p> Signup and view all the answers

    What is alimony?

    <p>Support for the ex-spouse after divorce</p> Signup and view all the answers

    What is court-ordered child support current described?

    <p>Funds paid for the care and maintenance of the child</p> Signup and view all the answers

    How would the value of a resource be entered if joint owners are not married?

    <p>The entire amount belongs to each person</p> Signup and view all the answers

    What is the financial value equation?

    <p>FMV - total liens = equity value</p> Signup and view all the answers

    What type of life insurance has a cash surrender value?

    <p>Whole life insurance</p> Signup and view all the answers

    What is an agreement where a person gives legal responsibility of their assets to a designated representative?

    <p>Trust</p> Signup and view all the answers

    What is the term for resources that are owed by multiple people?

    <p>Joint ownership</p> Signup and view all the answers

    What makes a resource available?

    <p>If the owner has unrestricted right, authority, or legal ability to liquidate or dispose of the resource</p> Signup and view all the answers

    What type of information can AVS verify?

    <p>Real property, accounts, and vehicles</p> Signup and view all the answers

    What is used to determine the value of vehicles?

    <p>Kelly Blue Book</p> Signup and view all the answers

    What type of documents may be seen when entering prepaid funeral arrangements?

    <p>Sales agreements or contracts with a funeral home, lists of goods and services, and burial plot documents</p> Signup and view all the answers

    What should be done if the Authorized Representative form is missing a program choice or signature?

    <p>Go to step 4</p> Signup and view all the answers

    What verbiage is used if the authorized representative's contact information is incomplete?

    <p>The mailing address and/or phone number of the Authorized Representative were missing.</p> Signup and view all the answers

    What is the last step in Step 4?

    <p>Click submit at the bottom of the Blank Template</p> Signup and view all the answers

    What sub-module would you select to add the authorized representative to the case?

    <p>Individual information</p> Signup and view all the answers

    What date would you use for the Circumstances Start/Change Date, Reported On, Date Client Became Aware, and Verification Received On?

    <p>The date the form was received in IEDSS</p> Signup and view all the answers

    What would you ensure if the AR is already known to the system?

    <p>All contact information and program permissions match previously known information</p> Signup and view all the answers

    What would you mark as 'Duplicate'?

    <p>When the authorized representative is already known to IEDSS and no changes were made</p> Signup and view all the answers

    What would you mark as 'Reviewed'?

    <p>When the authorized representative was added to the standard case</p> Signup and view all the answers

    What is real property defined as?

    <p>Land, buildings or immovable objects attached permanently to the land</p> Signup and view all the answers

    What is the question asked on the Maintain Individual – Individual page?

    <p>Is there an authorized representative?</p> Signup and view all the answers

    If a client provides a mortgage statement, which LUW would we select?

    <p>Real property contract for deed</p> Signup and view all the answers

    What is the primary function of the IMPACT page?

    <p>To show the household member's IMPACT, Referral Status, AJS requirements, and status for TANF and SNAP Impact</p> Signup and view all the answers

    What is the correct LUW for a life insurance statement?

    <p>Life insurance</p> Signup and view all the answers

    Where can we find retirement exemptions in the PPM and IHCPPM?

    <p>2615.15.05</p> Signup and view all the answers

    What is the purpose of the AJS requirement?

    <p>To verify the eligibility of clients for SNAP/TANF benefits</p> Signup and view all the answers

    What makes a home exempt from resource consideration?

    <p>The home is occupied by the AG and surrounding property</p> Signup and view all the answers

    What is the ABAWD clock?

    <p>A time limit for clients to comply with work requirements</p> Signup and view all the answers

    What is the purpose of the Snap/Cash Payee - Details page?

    <p>To select the payee for an EBT card for SNAP/TANF benefits</p> Signup and view all the answers

    What should most vehicles be coded as in IEDSS unless client states its used for another purpose?

    <p>Household transportation</p> Signup and view all the answers

    What action would the worker take if the client attests to being above the income standard and electronic verification are not available?

    <p>Deny</p> Signup and view all the answers

    What is dependent care?

    <p>An expense for a child or other dependent necessary for the member to seek/accept/continue work or training/education</p> Signup and view all the answers

    What is the correct LUW for a checking/saving bank statement?

    <p>Liquid assets</p> Signup and view all the answers

    What is the age limit for dependent care costs?

    <p>No age limit</p> Signup and view all the answers

    What is alimony?

    <p>An amount of money allocated from one spouse to another by a court in a divorce or separation agreement</p> Signup and view all the answers

    Where can we find verifications of earned income in the PPM?

    <p>2890.05.00</p> Signup and view all the answers

    What interface is used to verify earned income?

    <p>Work number</p> Signup and view all the answers

    What is the purpose of the Compliance Tracking page?

    <p>To track the verification of interface matches</p> Signup and view all the answers

    What type of income does an S Corp have the potential to be?

    <p>Earned or unearned</p> Signup and view all the answers

    What is the purpose of the Referral Status?

    <p>To show the household member's IMPACT, Referral Status, AJS requirements, and status for TANF and SNAP Impact</p> Signup and view all the answers

    What is the purpose of the Work Requirements?

    <p>To ensure clients comply with work requirements</p> Signup and view all the answers

    What type of medical expense is considered for long term care and waiver recipients?

    <p>Health insurance premiums and medical costs not covered by insurance or Medicaid</p> Signup and view all the answers

    How many Standard Utility Allowances (SUAs) are there?

    <p>4</p> Signup and view all the answers

    Which SUA is given to AGs that only incur a telephone expense?

    <p>SUA 4</p> Signup and view all the answers

    What is alimony?

    <p>An amount of money allocated from one spouse to another by a court in a divorce or separation agreement</p> Signup and view all the answers

    If a client provides a court-order for alimony, which LUW would that be entered on?

    <p>Alimony</p> Signup and view all the answers

    What is out of pocket described as?

    <p>The AG is paying the expense and it is not being paid or being reimbursed by a 3rd party</p> Signup and view all the answers

    What situation may allow shelter expense for an unoccupied home?

    <p>The AG plans to return to the home and the home is not leased or rented in the AG's absence</p> Signup and view all the answers

    If verification of Condo Maintenance fees is received, which LUW would that be entered on?

    <p>Utility bill</p> Signup and view all the answers

    What is dependent care?

    <p>Expense for a child or other dependent necessary for the member to seek/accept/continue work or training/education</p> Signup and view all the answers

    Medical expenses over what amount received by aged (60 or over) or disabled are used in the eligibility for SNAP?

    <p>$35</p> Signup and view all the answers

    What is the minimum amount of medical expenses that are considered for eligibility for SNAP recipients aged 60 or over or disabled?

    <p>$35</p> Signup and view all the answers

    Who is considered the owner of child support payments?

    <p>The child</p> Signup and view all the answers

    What is the purpose of the standard utility allowance (SUA) in determining eligibility for SNAP?

    <p>To calculate the cost of utilities</p> Signup and view all the answers

    What is considered 'out-of-pocket' when determining eligibility for SNAP?

    <p>Expenses paid by the individual</p> Signup and view all the answers

    What is the Child Support Bureau responsible for?

    <p>Enforcing payment of child support</p> Signup and view all the answers

    What is the IV-D part of Title IV of the Social Security Act?

    <p>A program that enforces child support payments</p> Signup and view all the answers

    What is the difference between CHDI and CHSD?

    <p>CHDI is not paid through the court, while CHSD is</p> Signup and view all the answers

    What is the term for the amount of money that is owed and should have been paid earlier?

    <p>Arrears</p> Signup and view all the answers

    What is the term for all direct payments from any source that represents a gain or benefit to the individual with no obligation to repay?

    <p>Contribution</p> Signup and view all the answers

    What is the computer system that communicates all child support information from one office to another?

    <p>ISets</p> Signup and view all the answers

    Study Notes

    Federal Programs

    • SNAP (Supplemental Nutrition Assistance Program) is 100% federally funded.
    • TANF (Temporary Assistance for Needy Families) provides cash assistance and supportive services to help families achieve self-sufficiency.
    • RCA (Refugee Cash Assistance) provides financial assistance to refugee adults to help them achieve economic self-sufficiency.
    • MED 1 categories include aged, blind, and disabled individuals.
    • MED 3 categories include HIP (Hoosier HealthWise) and other programs.

    Authorized Representatives

    • An Authorized Representative (AR) is an individual selected to act on behalf of another person.
    • AR responsibilities include submitting the application, interviewing on behalf of the applicant, receiving notices on behalf of the applicant, and receiving the card.
    • There is no limit to the number of AR forms available, but only three can be in the system at a time.
    • A Power of Attorney (POA) allows a person to sign for another person.
    • A Legal Guardian (LG) is appointed by the courts to be responsible for another person.

    Resources and Eligibility

    • Resources are defined as real or personal property that an individual owns solely or jointly.
    • Real property is defined as land, buildings, or immovable objects attached permanently to the land.
    • Liquid assets are resources that can be readily converted to cash.
    • Joint ownership occurs when multiple people own a resource together.
    • The financial value equation is FMV (Fair Market Value) minus total liens plus equity value.
    • The ABCs of basic etiquette are ASK (assess the situation), BEHAVIOR (be respectful), and COMMUNICATION (clear communication).

    Health Coverage

    • PHI (Protected Health Information) is private and should be protected.
    • Common PHI includes driver's license number, name, addresses, SSN, DOB, and phone numbers.

    Non-Financial Information

    • Non-financial information is not collected in certain special circumstances, such as death, no absent parent (artificial insemination), parental rights terminated, and single parent adoption.
    • Paternity established means the courts have confirmed paternity.
    • Cooperation status is selected as cooperating unless reported otherwise by the Child Support Bureau.

    Other Programs

    • ABAWD (Able-Bodied Adult Without Dependents) is a program for individuals between 18 and 50 who do not have dependents.
    • Impact is the State's employment and training program.
    • TANF Student Exemption is a safety net for working students receiving TANF.
    • Third-Party Liability is health insurance other than Health Coverage provided by the state of Indiana.

    Asset Verification System (AVS)

    • AVS is a system that verifies resources, including real property, accounts, and vehicles.
    • AVS returns resource verification from Experian, the BMV, and real property searches.
    • AVS look-back periods are 30 days for new applications and 4 months for re-applications.

    Rebuttals and Verifications

    • A successful rebuttal means providing verification that a resource is jointly owned, reducing the countable value, or proof that a resource is no longer in the applicant's name.
    • Verifications must come from the source, such as bank statements, vehicle titles, and life insurance policies.

    Resource Eligibility

    • Resources must be available and countable to be considered in eligibility determinations.
    • The financial value equation is used to determine the value of resources.
    • Exemptions, such as the home and certain vehicles, are not counted in resource eligibility determinations.### Authorized Representative
    • An Authorized Representative is a listing of authorized representatives and contact information.
    • Ensure all contact information and program permissions match previously known information when adding an Authorized Representative to an Application Case.
    • Update the Authorized Representative on the Authorized Representative Summary page.

    Resources

    • Real property is land, buildings, or immovable objects attached permanently to the land.
    • All property that is not real property is called personal property.
    • Joint ownership is when resources are owed by multiple people.
    • Liquid assets are resources that can be liquidated or disposed of.
    • Resources must be available to count in IEDSS, meaning the owner has the unrestricted right, authority, or legal ability to liquidate or dispose of the resources or their share of the resource.
    • The financial value equation is FMV - total liens = equity value.
    • Resources LUWs (Lines of Work) include liquid assets, life insurance, trust, real property, prepaid funeral arrangements, and other resources.

    AVS (Asset Verification System)

    • The AVS acronym stands for Asset Verification System.
    • AVS returns resource verification from Experian, the BMV, and real property searches.
    • IEDSS pings the AVS system for most larger banks.
    • AVS look back periods for new applications and re-applications are 30 days for FSUD.
    • AVS verifies real property, accounts, vehicles, and other resources.
    • Kelly Blue Book is used to determine the value of vehicles.
    • A successful rebuttal is bank statements that show amounts that should be deducted from the first of the month balance, verification that the resource is jointly owned with another person, proof of the amount still owed on the resource, verification that the resource is no longer in the applicant's name.

    LUWs (Lines of Work)

    • LUWs include:
      • Real property: mortgage statement, contract for deed
      • Liquid assets: checking/saving bank statement
      • Vehicle: vehicle title and registration
      • Life insurance: life insurance statement
      • Cash: cash on hand
      • Prepaid funeral arrangements: sales agreements or contracts, list of goods and services, burial plot documentation
      • Other resources: etc.

    Expenses

    • There are 7 expense questions.
    • Expenses include:
      • Medical expenses: payments made to cover out of pocket medical costs
      • Dependent care costs: expenses for a child or other dependent necessary for the member to seek/accept/continue work or training/education
      • Shelter costs: condo maintenance fees
      • Utilities: utility bill
      • Alimony: court-ordered alimony
      • Child support: payments made for the care and maintenance of the child
      • Other expenses: etc.

    MAGI (Modified Adjusted Gross Income)

    • MAGI uses the same rules used by the Internal Revenue Service (IRS) to calculate the Adjusted Gross Income (AGI).
    • For income to be included in the MAGI budget, it must be entered on the MAGI Income - Details page.
    • MAGI expenses are allowable expenses set by the SSA.
    • MAGI expenses are entered on the MAGI - Expenses Details page.

    Income Deductions

    • Income deductions lower the countable income amount, helping some individuals to be eligible for benefits.
    • Income deductions are entered on the Income Deduction - Details page.
    • Payments for income deductions are entered on the Income Deduction Payments page.

    ED/BC (Eligibility Determination Benefit Calculation)

    • ED/BC is the IEDSS process of determining benefit eligibility based on the non-financial and financial data in the case.
    • Clicking next on the Wrap Up sub-module will trigger IEDSS to run ED/BC.
    • The Wrap Up Eligibility Summary page displays the category of assistance and the status of benefits.### Child Support Bureau
    • Administers the Title IV-D Child Support Program by:
      • Locating non-custodial parents
      • Establishing paternity
      • Establishing child support and medical support orders
      • Enforcing payment of child support

    Contribution and Arrears

    • Contribution: all direct payments from any source that represents a gain or benefit to the individual with no obligation to repay
    • Arrears: amount of money that is owed and should have been paid earlier

    Child Support Enforcement Program

    • Established by: IV-D part of Title IV of the Social Security Act
    • Computer system: ISETS (communicates all child support information from one office to another)

    Real Property and Assets

    • Real property: property attached to the land
    • Liquid assets: cash, savings, or checking accounts
    • Vehicle: includes cars, trucks, and motorcycles
    • Life insurance: policies that provide a cash value
    • Cash on hand: includes coins, currency, and other forms of cash

    Income Verification

    • Income verification methods: pay stubs, interviews, telephone calls with employers
    • Interface used to verify earned income: Work Number
    • PPM section for verifications of earned income: 2890.05.00
    • S Corp income: can be either earned or unearned

    Exemptions and Vehicles

    • Home exemption: having the legal right, authority, or power to liquidate resources
    • Vehicle exemption: most vehicles are considered exempt if used for or intended to be used for household transportation
    • Vehicle coding: household transportation unless client states its used for another purpose

    Medical Expenses and Alimony

    • Medical expenses: payments made to cover out-of-pocket medical costs
    • Alimony: an amount of money allocated from one spouse to another by a court in a divorce or separation agreement
    • Voluntary child support: non-court-ordered child support
    • Court-ordered child support: payments made for the care and maintenance of the child by the non-custodial parent to the custodial parent

    Expenses and Utility Allowances

    • Dependent care costs: expenses for a child or other dependent necessary for the member to seek/accept/continue work or training/education
    • Health insurance premiums and medical costs: considered for long-term care and waiver recipients
    • Medical expenses over $35: used in the eligibility for SNAP (Supplemental Nutrition Assistance Program)
    • Standard Utility Allowances (SUAs): 4 types (SUA 1, SUA 2, SUA 3, SUA 4)
    • SUA 1: requires the AG to pay at least 2 non-heating/cooling utilities
    • SUA 2: requires the AG to pay for one utility other than a telephone expense
    • SUA 4: given to AGs that only incur a telephone expense

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