10 Questions
What action is required if 'Reaccom Started' is not marked or if 'Report Notifications' shows that communications have not been sent according to the text?
Open HelpDesk ticket and request activation of SRE
Where should one register in case of DIVERSION + RESCHEDULE 6 according to the text?
Register in Control Sheet Excel File
What should you do if Salesforce is not sending communications as per the text?
Open a HeldDesk ticket and request to activate SRE
How should one escalate an issue with urgency if there is no response from SRE within 30 minutes as mentioned in the text?
Request Customer Updates to escalate it with urgency
Which resource should be used to register in SSO according to the text?
If 'Report Notifications' show that communications have not been sent, what does it indicate according to the text?
'Reaccom Started' is not marked
What is required if 'Reaccom Started' is not marked according to the text?
'Report Notifications' must be checked
In case of 'DIVERSION + RESCHEDULE 6', where should registration occur according to the text?
'Control Sheet Excel File'
'Reaccom Started' not being marked or 'Report Notifications' indicating unsent communications requires which action according to the text?
'Reaccom Started' must be marked or HelpDesk ticket opened
'Reaccom Started' not being marked requires immediate action according to the text. What should be done?
'Reaccom Started' must be marked immediately or a HelpDesk ticket opened
Learn about the process of managing and controlling flights when they are diverted in aviation operations. Understand the steps taken by CR to address diversion issues and reschedule flights. Explore a scenario where an email is sent informing about a diverted flight and the reason behind it.
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