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Introduction to Information Technology
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Introduction to Information Technology

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Questions and Answers

What is the primary purpose of Information Technology?

  • To create, manage, store, and exchange information (correct)
  • To create and manage physical infrastructure
  • To provide technical support for hardware and software
  • To conduct market research and analytics
  • What benefit does IT provide to a business?

  • Improving efficiency and maximising profit (correct)
  • Reducing the number of employees
  • Increasing costs
  • Reducing the quality of service
  • What is ITeS short for?

  • Information Technology enabled Systems
  • Information Technology enabled Solutions
  • Information Technology enablement Services
  • Information Technology enabled Services (correct)
  • What do ITeS cover?

    <p>Diverse areas like finance, HR, administration, healthcare, etc.</p> Signup and view all the answers

    What is the main objective of ITeS?

    <p>To improve the quality of service</p> Signup and view all the answers

    What does ITeS involve?

    <p>Outsourcing of processes enabled with information technology</p> Signup and view all the answers

    What is the primary function of technology used in IT?

    <p>Managing and exchanging information</p> Signup and view all the answers

    Which of the following is NOT a benefit of IT to a business?

    <p>Reducing the number of employees</p> Signup and view all the answers

    What is the main goal of ITeS?

    <p>To improve the quality of service</p> Signup and view all the answers

    What type of services are ITeS also known as?

    <p>Web-enabled services</p> Signup and view all the answers

    Which of the following areas does ITeS cover?

    <p>Diverse areas like finance, HR, administration, healthcare, telecommunication, and manufacturing</p> Signup and view all the answers

    What is the process of outsourcing certain tasks enabled by IT?

    <p>Information Technology enabled services</p> Signup and view all the answers

    What is the primary focus of IT in an organisation?

    <p>Dealing with information and technology</p> Signup and view all the answers

    Study Notes

    What is IT (Information Technology)

    • IT involves creating, managing, storing, and exchanging information
    • IT encompasses various technology types, including computer hardware and software, used for information processing

    Benefits of IT for a Business

    • Helps reach a broader customer base and develop relationships with potential customers
    • Streamlines operations, reduces costs, and improves efficiency
    • Maximizes profit and minimizes waste
    • Provides better service to customers and supports better relationships with key partners
    • Enables customers to guide the business more effectively

    What is Information Technology enabled Services (ITeS)

    • ITeS improves the quality of service by leveraging Information Technology
    • Also known as web-enabled services or remote services
    • Covers the entire operations of an organization, exploiting IT for efficiency improvement

    Scope of ITeS

    • Involves outsourcing of processes that can be enabled with Information Technology
    • Covers diverse areas, including finance, HR, administration, healthcare, telecommunications, manufacturing, and more

    What is IT (Information Technology)

    • IT involves creating, managing, storing, and exchanging information
    • IT encompasses various technology types, including computer hardware and software, used for information processing

    Benefits of IT for a Business

    • Helps reach a broader customer base and develop relationships with potential customers
    • Streamlines operations, reduces costs, and improves efficiency
    • Maximizes profit and minimizes waste
    • Provides better service to customers and supports better relationships with key partners
    • Enables customers to guide the business more effectively

    What is Information Technology enabled Services (ITeS)

    • ITeS improves the quality of service by leveraging Information Technology
    • Also known as web-enabled services or remote services
    • Covers the entire operations of an organization, exploiting IT for efficiency improvement

    Scope of ITeS

    • Involves outsourcing of processes that can be enabled with Information Technology
    • Covers diverse areas, including finance, HR, administration, healthcare, telecommunications, manufacturing, and more

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    Learn about the role of IT in processing and exchanging information, and its benefits for businesses, including increased efficiency and customer reach.

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