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Questions and Answers
Operation Support Manager has a response time of '5 minutes' for incidents categorized under 'Critical' severity level.
Operation Support Manager has a response time of '5 minutes' for incidents categorized under 'Critical' severity level.
False (B)
Incidents falling under 'IT Support Manager' severity level of 'High' have a response time of '2 hours'.
Incidents falling under 'IT Support Manager' severity level of 'High' have a response time of '2 hours'.
False (B)
