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Questions and Answers

What is one of the organizational benefits of having a strong brand?

  • Lower costs of acquisition (correct)
  • Reduced margins
  • Increased costs of acquisition
  • Decreased market value
  • What do strong brands help us achieve?

  • Customer retention
  • Social status and image (correct)
  • Market share
  • Risk reduction
  • What is one of the consumer benefits of a strong brand?

  • Increased search costs
  • Decreased customer retention
  • Reduced search costs (correct)
  • Reduced self-enhancement
  • What is a key benefit of branding in the B2C sector?

    <p>Image benefits</p> Signup and view all the answers

    What is the potential result of having a strong brand in the market?

    <p>Brand extension potential</p> Signup and view all the answers

    What is a key organizational benefit of branding?

    <p>Risk management</p> Signup and view all the answers

    What is one of the benefits of a strong brand in financial valuation?

    <p>Market value based on intangible assets</p> Signup and view all the answers

    What is the primary goal of brand loyalty?

    <p>Customer retention</p> Signup and view all the answers

    What is one of the benefits of a strong brand in HRM?

    <p>Improved performance</p> Signup and view all the answers

    What is the result of the virtuous cycle of branding?

    <p>Higher margins</p> Signup and view all the answers

    What is the outdated paradigm in marketing?

    <p>Commodity mindset</p> Signup and view all the answers

    What is one of the benefits of a strong brand in sales?

    <p>Increased sales effectiveness</p> Signup and view all the answers

    What is the driver of customer lifetime value?

    <p>Brand loyalty</p> Signup and view all the answers

    What is an individual benefit of branding?

    <p>Self-enhancement</p> Signup and view all the answers

    What is one of the benefits of a strong brand in marketing?

    <p>Efficiency of MARCOMs</p> Signup and view all the answers

    What is a key aspect of brand management?

    <p>Customer retention</p> Signup and view all the answers

    What is the main topic of discussion in the course framework?

    <p>Product</p> Signup and view all the answers

    What is the title of the professor teaching this course?

    <p>Prof. Christoph Fuchs, Ph.D.</p> Signup and view all the answers

    What are the benefits of brands mentioned in the agenda?

    <p>For both buyers and sellers</p> Signup and view all the answers

    What is the difference in unit sales between Toyota Corolla and Geo Prizm?

    <p>Toyota Corolla sells five times more</p> Signup and view all the answers

    What happened to Geo Prizm in 2001?

    <p>It was discontinued</p> Signup and view all the answers

    How much premium did Toyota Corolla command?

    <p>$300 to $1850</p> Signup and view all the answers

    What is the professor's email address?

    <p><a href="mailto:[email protected]">[email protected]</a></p> Signup and view all the answers

    What is mentioned as the prerequisite for a marketing strategy?

    <p>Where do I want to go?</p> Signup and view all the answers

    Study Notes

    Organizational Benefits of Brands

    • Brand extension potential reduces establishment costs by 36% and increases potential for success with new revenue.
    • Brands increase financial valuation through market value based on intangible assets.

    HRM Benefits of Brands

    • Brands lead to lower costs of acquisition, decreased salary, improved performance, and increased retention.

    Virtuous Cycle of Branding

    • Brands result in higher margins, risk management, inelastic demand, and customer retention.
    • Brands also lead to brand extension potential, self-enhancement, self-expression, equity in channels, financial valuation, efficiency of MARCOMs, market orientation, and strategic focus.

    Customer Benefits of Brands

    • Brands provide risk reduction, information efficiency, and image benefits to customers.
    • Self-enhancement and self-expression are also key benefits of brands for customers.

    Brand Loyalty and Customer Retention

    • Brand loyalty is the engine of customer lifetime value.
    • Market share is an outdated paradigm, and WoM (word of mouth) is important for customer loyalty.

    Course Framework for Marketing

    • The marketing framework includes product, segmentation, targeting, positioning, promotion, and place.
    • Marketing research, consumer behavior, and marketing strategy are also essential components.

    Branding and Brand Equity

    • Brands have benefits for both buyers and sellers.
    • Brand equity and brand strategies are crucial for marketing success.

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