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Questions and Answers

What is one of the organizational benefits of having a strong brand?

  • Lower costs of acquisition (correct)
  • Reduced margins
  • Increased costs of acquisition
  • Decreased market value

What do strong brands help us achieve?

  • Customer retention
  • Social status and image (correct)
  • Market share
  • Risk reduction

What is one of the consumer benefits of a strong brand?

  • Increased search costs
  • Decreased customer retention
  • Reduced search costs (correct)
  • Reduced self-enhancement

What is a key benefit of branding in the B2C sector?

<p>Image benefits (C)</p> Signup and view all the answers

What is the potential result of having a strong brand in the market?

<p>Brand extension potential (D)</p> Signup and view all the answers

What is a key organizational benefit of branding?

<p>Risk management (B)</p> Signup and view all the answers

What is one of the benefits of a strong brand in financial valuation?

<p>Market value based on intangible assets (D)</p> Signup and view all the answers

What is the primary goal of brand loyalty?

<p>Customer retention (B)</p> Signup and view all the answers

What is one of the benefits of a strong brand in HRM?

<p>Improved performance (A)</p> Signup and view all the answers

What is the result of the virtuous cycle of branding?

<p>Higher margins (D)</p> Signup and view all the answers

What is the outdated paradigm in marketing?

<p>Commodity mindset (C)</p> Signup and view all the answers

What is one of the benefits of a strong brand in sales?

<p>Increased sales effectiveness (A)</p> Signup and view all the answers

What is the driver of customer lifetime value?

<p>Brand loyalty (C)</p> Signup and view all the answers

What is an individual benefit of branding?

<p>Self-enhancement (B)</p> Signup and view all the answers

What is one of the benefits of a strong brand in marketing?

<p>Efficiency of MARCOMs (A)</p> Signup and view all the answers

What is a key aspect of brand management?

<p>Customer retention (C)</p> Signup and view all the answers

What is the main topic of discussion in the course framework?

<p>Product (D)</p> Signup and view all the answers

What is the title of the professor teaching this course?

<p>Prof. Christoph Fuchs, Ph.D. (D)</p> Signup and view all the answers

What are the benefits of brands mentioned in the agenda?

<p>For both buyers and sellers (D)</p> Signup and view all the answers

What is the difference in unit sales between Toyota Corolla and Geo Prizm?

<p>Toyota Corolla sells five times more (A)</p> Signup and view all the answers

What happened to Geo Prizm in 2001?

<p>It was discontinued (B)</p> Signup and view all the answers

How much premium did Toyota Corolla command?

<p>$300 to $1850 (B)</p> Signup and view all the answers

What is the professor's email address?

<p><a href="mailto:[email protected]">[email protected]</a> (A)</p> Signup and view all the answers

What is mentioned as the prerequisite for a marketing strategy?

<p>Where do I want to go? (D)</p> Signup and view all the answers

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Study Notes

Organizational Benefits of Brands

  • Brand extension potential reduces establishment costs by 36% and increases potential for success with new revenue.
  • Brands increase financial valuation through market value based on intangible assets.

HRM Benefits of Brands

  • Brands lead to lower costs of acquisition, decreased salary, improved performance, and increased retention.

Virtuous Cycle of Branding

  • Brands result in higher margins, risk management, inelastic demand, and customer retention.
  • Brands also lead to brand extension potential, self-enhancement, self-expression, equity in channels, financial valuation, efficiency of MARCOMs, market orientation, and strategic focus.

Customer Benefits of Brands

  • Brands provide risk reduction, information efficiency, and image benefits to customers.
  • Self-enhancement and self-expression are also key benefits of brands for customers.

Brand Loyalty and Customer Retention

  • Brand loyalty is the engine of customer lifetime value.
  • Market share is an outdated paradigm, and WoM (word of mouth) is important for customer loyalty.

Course Framework for Marketing

  • The marketing framework includes product, segmentation, targeting, positioning, promotion, and place.
  • Marketing research, consumer behavior, and marketing strategy are also essential components.

Branding and Brand Equity

  • Brands have benefits for both buyers and sellers.
  • Brand equity and brand strategies are crucial for marketing success.

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