G-COMM Comms-Dispatch-Radio Procedures Part 4
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Questions and Answers

What does the 'Patient Contact' timestamp indicate?

  • The actual contact time for medical incidents (correct)
  • The time of dispatch
  • The estimated time of arrival
  • The time of arrival at the scene

    • What is the phonetic alphabet used for?

  • To indicate the type of incident
  • To learn the 24-hour clock
  • To communicate easily and fluently in difficult situations (correct)
  • To express time in four figures

    • How is time expressed in the 24-hour clock?

  • In four figures, with the first two denoting the hour past midnight and the last two the minutes past the hour (correct)
  • In hours and minutes with a.m. and p.m.
  • In military time with hours and minutes
  • In 12-hour blocks with a.m. and p.m.

    • What does 'PIC' stand for?

    <p>Person In Crisis</p> Signup and view all the answers

    What does 'VSA' stand for?

    <p>Vital Signs Absent</p> Signup and view all the answers

    What does 'ETA' stand for?

    <p>Estimated Time of Arrival</p> Signup and view all the answers

    What should the Incident Commander do if it is determined that responding apparatus are not required at an incident?

    <p>Notify the Communication Centre to clear incoming vehicles</p> Signup and view all the answers

    What is the purpose of the 'A2' status update?

    <p>To calculate the time taken to reach the actual location of the incident</p> Signup and view all the answers

    What should the Company Officer do when there is a change in vehicle status?

    <p>Notify the dispatch team immediately</p> Signup and view all the answers

    What should the dispatcher respond with when notified of a cleared incident?

    <p>Wilco, all incoming apparatus responding to the incident, you are clear</p> Signup and view all the answers

    What should the responding apparatus do when cleared from an incident?

    <p>Switch to the operations channel and report clear using the MDT</p> Signup and view all the answers

    What should the Incident Commander do if some responding apparatus are required at the scene and one or more can be cleared?

    <p>Report to the Communication Centre which apparatus are required and which can be cleared</p> Signup and view all the answers

    What information is included in the 'A2' status update?

    <p>The time taken to reach the actual location of the incident</p> Signup and view all the answers

    Why is the 'A2' status update important?

    <p>It provides an accurate response time</p> Signup and view all the answers

    Study Notes

    Clearing Responding Vehicles

    • When responding apparatus are not required at an incident, the Incident Commander should notify the Communication Centre to clear incoming vehicles.
    • Example of notification: "Toronto Fire, this is Pumper three twenty five Captain…..This is a confirmed false alarm at number seven, eight, three, Queen Street West, return all incoming apparatus."
    • The Communication Centre will respond with "Wilco Pumper three twenty five Captain….All incoming apparatus responding to number seven, eight, three, Queen Street West, you are clear. Acknowledge."
    • Responding apparatus should then switch to the operations channel and report clear using the MDT.

    Partial Clearing of Responding Apparatus

    • When some responding apparatus are required at the scene and one or more can be cleared, this shall be reported to the Communication Centre.
    • Example of notification: "Toronto Fire, this is Chief forty-three.We have a small kitchen fire at number eight, five, three, Yonge Street, return all incoming apparatus with the exception of Pumper four eleven and Car 43."

    Vehicle Status

    • The Company Officer of each apparatus shall ensure the TFS Communications Centre is immediately informed of any change in vehicle status.
    • Status types include:
      • Arrived at a Secondary Location (A2)
      • Patient Contact
      • And others (not specified)

    Vehicle Status Types

    • Arrived at a Secondary Location (A2): indicates the true response time for events, calculating the time between arrival at scene and arrival at the actual location of the incident.
    • Patient Contact: indicates actual contact time for medical incidents, including delays such as Vertical Time, forcible entry, and wandering/lost patients.

    Communication

    • The phonetic alphabet should be used to pronounce isolated letters or groups of letters separately or when communication is difficult.
    • Examples of phonetic alphabet:
      • A - ALPHA
      • N - NOVEMBER
      • B - BRAVO
      • O - OSCAR
      • And others (not specified)

    Time

    • The 24-hour clock shall be used for expressing time.
    • Time shall be written and verbalized using four figures, with the first two denoting the hour past midnight and the last two the minutes past the hour.
    • Examples of time notation:
      • 12:45 a.m. expressed as 0045 hours
      • 12:00 noon expressed as 1200 hours
      • 12:00 midnight expressed as 2400 hours

    Common Terms

    • PD ACCIDENT: Property damage accident
    • PI ACCIDENT: Personal injury accident
    • ETA: Estimated time of arrival
    • VSA: Vital signs absent
    • PIC: Person in Crisis

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