G-COMM Comms-Dispatch-Radio Procedures Part 4

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Questions and Answers

What does the 'Patient Contact' timestamp indicate?

  • The actual contact time for medical incidents (correct)
  • The time of dispatch
  • The estimated time of arrival
  • The time of arrival at the scene

What is the phonetic alphabet used for?

  • To indicate the type of incident
  • To learn the 24-hour clock
  • To communicate easily and fluently in difficult situations (correct)
  • To express time in four figures

How is time expressed in the 24-hour clock?

  • In four figures, with the first two denoting the hour past midnight and the last two the minutes past the hour (correct)
  • In hours and minutes with a.m. and p.m.
  • In military time with hours and minutes
  • In 12-hour blocks with a.m. and p.m.

What does 'PIC' stand for?

<p>Person In Crisis (D)</p> Signup and view all the answers

What does 'VSA' stand for?

<p>Vital Signs Absent (B)</p> Signup and view all the answers

What does 'ETA' stand for?

<p>Estimated Time of Arrival (B)</p> Signup and view all the answers

What should the Incident Commander do if it is determined that responding apparatus are not required at an incident?

<p>Notify the Communication Centre to clear incoming vehicles (D)</p> Signup and view all the answers

What is the purpose of the 'A2' status update?

<p>To calculate the time taken to reach the actual location of the incident (B)</p> Signup and view all the answers

What should the Company Officer do when there is a change in vehicle status?

<p>Notify the dispatch team immediately (B)</p> Signup and view all the answers

What should the dispatcher respond with when notified of a cleared incident?

<p>Wilco, all incoming apparatus responding to the incident, you are clear (B)</p> Signup and view all the answers

What should the responding apparatus do when cleared from an incident?

<p>Switch to the operations channel and report clear using the MDT (B)</p> Signup and view all the answers

What should the Incident Commander do if some responding apparatus are required at the scene and one or more can be cleared?

<p>Report to the Communication Centre which apparatus are required and which can be cleared (D)</p> Signup and view all the answers

What information is included in the 'A2' status update?

<p>The time taken to reach the actual location of the incident (B)</p> Signup and view all the answers

Why is the 'A2' status update important?

<p>It provides an accurate response time (C)</p> Signup and view all the answers

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Study Notes

Clearing Responding Vehicles

  • When responding apparatus are not required at an incident, the Incident Commander should notify the Communication Centre to clear incoming vehicles.
  • Example of notification: "Toronto Fire, this is Pumper three twenty five Captain…..This is a confirmed false alarm at number seven, eight, three, Queen Street West, return all incoming apparatus."
  • The Communication Centre will respond with "Wilco Pumper three twenty five Captain….All incoming apparatus responding to number seven, eight, three, Queen Street West, you are clear. Acknowledge."
  • Responding apparatus should then switch to the operations channel and report clear using the MDT.

Partial Clearing of Responding Apparatus

  • When some responding apparatus are required at the scene and one or more can be cleared, this shall be reported to the Communication Centre.
  • Example of notification: "Toronto Fire, this is Chief forty-three.We have a small kitchen fire at number eight, five, three, Yonge Street, return all incoming apparatus with the exception of Pumper four eleven and Car 43."

Vehicle Status

  • The Company Officer of each apparatus shall ensure the TFS Communications Centre is immediately informed of any change in vehicle status.
  • Status types include:
    • Arrived at a Secondary Location (A2)
    • Patient Contact
    • And others (not specified)

Vehicle Status Types

  • Arrived at a Secondary Location (A2): indicates the true response time for events, calculating the time between arrival at scene and arrival at the actual location of the incident.
  • Patient Contact: indicates actual contact time for medical incidents, including delays such as Vertical Time, forcible entry, and wandering/lost patients.

Communication

  • The phonetic alphabet should be used to pronounce isolated letters or groups of letters separately or when communication is difficult.
  • Examples of phonetic alphabet:
    • A - ALPHA
    • N - NOVEMBER
    • B - BRAVO
    • O - OSCAR
    • And others (not specified)

Time

  • The 24-hour clock shall be used for expressing time.
  • Time shall be written and verbalized using four figures, with the first two denoting the hour past midnight and the last two the minutes past the hour.
  • Examples of time notation:
    • 12:45 a.m. expressed as 0045 hours
    • 12:00 noon expressed as 1200 hours
    • 12:00 midnight expressed as 2400 hours

Common Terms

  • PD ACCIDENT: Property damage accident
  • PI ACCIDENT: Personal injury accident
  • ETA: Estimated time of arrival
  • VSA: Vital signs absent
  • PIC: Person in Crisis

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