Podcast
Questions and Answers
What should you do if a patient in an inpatient setting is not wearing an identification band?
What should you do if a patient in an inpatient setting is not wearing an identification band?
What type of consent is often required for high-risk, invasive, and surgical procedures?
What type of consent is often required for high-risk, invasive, and surgical procedures?
What is the most common form of consent for phlebotomy procedures?
What is the most common form of consent for phlebotomy procedures?
Who must give consent for phlebotomy procedures in most cases?
Who must give consent for phlebotomy procedures in most cases?
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Why is it essential to obtain consent before collecting blood from a patient?
Why is it essential to obtain consent before collecting blood from a patient?
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What is the patient's right regarding consent for phlebotomy procedures?
What is the patient's right regarding consent for phlebotomy procedures?
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In which situation is implied consent necessary?
In which situation is implied consent necessary?
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What type of consent is required for married, emancipated, or self-supporting minors?
What type of consent is required for married, emancipated, or self-supporting minors?
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What is the primary reason the Joint Commission requires two identifiers to verify a patient's identity before performing any procedure?
What is the primary reason the Joint Commission requires two identifiers to verify a patient's identity before performing any procedure?
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What is an acceptable method for verifying a patient's identity?
What is an acceptable method for verifying a patient's identity?
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What is the purpose of HIPAA's Privacy Rule?
What is the purpose of HIPAA's Privacy Rule?
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What should you do if a patient is unable to provide their identification?
What should you do if a patient is unable to provide their identification?
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What is the purpose of the requisition form?
What is the purpose of the requisition form?
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Why is it important to adhere to the guidelines of HIPAA's Privacy Rule?
Why is it important to adhere to the guidelines of HIPAA's Privacy Rule?
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What should you do if a patient is hesitant to provide their identification?
What should you do if a patient is hesitant to provide their identification?
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What is the purpose of asking a patient to state their identifiers?
What is the purpose of asking a patient to state their identifiers?
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What should you avoid mentioning when calling a patient from the waiting room?
What should you avoid mentioning when calling a patient from the waiting room?
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What is a recommended method for confirming a patient's identity?
What is a recommended method for confirming a patient's identity?
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What should you do if you are unsure about a patient's identity?
What should you do if you are unsure about a patient's identity?
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Why should you ask patients to state their personal information?
Why should you ask patients to state their personal information?
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What should you do if a patient is unable to state their name and identifying information?
What should you do if a patient is unable to state their name and identifying information?
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What is a recommended tool for confirming a patient's identity?
What is a recommended tool for confirming a patient's identity?
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What should you do if you encounter discrepancies on a requisition form or patient wristband?
What should you do if you encounter discrepancies on a requisition form or patient wristband?
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Why should you not use a patient's room and bed number as an identifier?
Why should you not use a patient's room and bed number as an identifier?
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Who is responsible for ordering laboratory tests?
Who is responsible for ordering laboratory tests?
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What information should be included on a laboratory requisition form?
What information should be included on a laboratory requisition form?
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What is the purpose of reviewing the requisition form?
What is the purpose of reviewing the requisition form?
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What should a phlebotomist do if they receive an order from an unauthorized healthcare professional?
What should a phlebotomist do if they receive an order from an unauthorized healthcare professional?
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What is an essential aspect of the phlebotomy procedure?
What is an essential aspect of the phlebotomy procedure?
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Why should a phlebotomist identify any specific considerations that could affect specimen collection?
Why should a phlebotomist identify any specific considerations that could affect specimen collection?
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What should a phlebotomist do to ensure accurate specimen labeling?
What should a phlebotomist do to ensure accurate specimen labeling?
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What is the primary goal of patient communication during the phlebotomy procedure?
What is the primary goal of patient communication during the phlebotomy procedure?
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What is the primary purpose of reviewing the laboratory requisition form?
What is the primary purpose of reviewing the laboratory requisition form?
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What is a critical consequence of failing to properly identify a patient?
What is a critical consequence of failing to properly identify a patient?
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What is essential to evaluate in a patient before performing a blood collection procedure?
What is essential to evaluate in a patient before performing a blood collection procedure?
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What is a critical aspect of preparing a patient for a blood collection procedure?
What is a critical aspect of preparing a patient for a blood collection procedure?
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What is the phlebotomist responsible for determining?
What is the phlebotomist responsible for determining?
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Why is it important to position the patient correctly during a blood collection procedure?
Why is it important to position the patient correctly during a blood collection procedure?
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What is the goal of preparing a patient for a blood collection procedure?
What is the goal of preparing a patient for a blood collection procedure?
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Why is it essential to review potential complications with the patient?
Why is it essential to review potential complications with the patient?
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A patient's home address is an acceptable identifier for blood collection purposes.
A patient's home address is an acceptable identifier for blood collection purposes.
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The Joint Commission requires only one identifier to verify a patient's identity before performing any procedure.
The Joint Commission requires only one identifier to verify a patient's identity before performing any procedure.
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HIPAA's Privacy Rule requires written consent for disclosure of all patient information.
HIPAA's Privacy Rule requires written consent for disclosure of all patient information.
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A patient can provide a photo identification card, such as a driver's license, to verify their identity.
A patient can provide a photo identification card, such as a driver's license, to verify their identity.
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The primary goal of patient communication during the phlebotomy procedure is to obtain informed consent.
The primary goal of patient communication during the phlebotomy procedure is to obtain informed consent.
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A phlebotomist should use judgment and discretion in preventing anyone who is not involved in the patient's care from overhearing any of the patient's protected health information (PHI).
A phlebotomist should use judgment and discretion in preventing anyone who is not involved in the patient's care from overhearing any of the patient's protected health information (PHI).
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In an inpatient setting, it is acceptable to use a patient's room and bed number as an identifier.
In an inpatient setting, it is acceptable to use a patient's room and bed number as an identifier.
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When calling a patient in the waiting room into the blood collection area, it is acceptable to mention clinical information that others could overhear.
When calling a patient in the waiting room into the blood collection area, it is acceptable to mention clinical information that others could overhear.
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Barcode scanners can be used to confirm a match from the patient's wristband to the requisition form or labels.
Barcode scanners can be used to confirm a match from the patient's wristband to the requisition form or labels.
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It is acceptable to use implied consent for phlebotomy procedures in most cases.
It is acceptable to use implied consent for phlebotomy procedures in most cases.
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The purpose of HIPAA's Privacy Rule is to ensure patient confidentiality during medical procedures.
The purpose of HIPAA's Privacy Rule is to ensure patient confidentiality during medical procedures.
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If a patient is unable to provide their identification, a phlebotomist should proceed with the blood collection procedure.
If a patient is unable to provide their identification, a phlebotomist should proceed with the blood collection procedure.
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A phlebotomist is responsible for verifying a patient's identity by comparing their wristband to the requisition form.
A phlebotomist is responsible for verifying a patient's identity by comparing their wristband to the requisition form.
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Discrepancies on a requisition form or patient wristband should be ignored if they are minor.
Discrepancies on a requisition form or patient wristband should be ignored if they are minor.
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Informed consent is often required for low-risk procedures.
Informed consent is often required for low-risk procedures.
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A patient's parent or guardian must give consent for phlebotomy procedures regardless of the patient's age or situation.
A patient's parent or guardian must give consent for phlebotomy procedures regardless of the patient's age or situation.
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Implied consent is necessary in emergency medical situations.
Implied consent is necessary in emergency medical situations.
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A patient can refuse to give consent for any reason, but they must provide an explanation.
A patient can refuse to give consent for any reason, but they must provide an explanation.
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Expressed consent is the most common form of consent for phlebotomy procedures.
Expressed consent is the most common form of consent for phlebotomy procedures.
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Before collecting blood from a patient, obtaining consent is not essential.
Before collecting blood from a patient, obtaining consent is not essential.
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Study Notes
Patient Identification
- Hospitalized patients are vulnerable and require verification of identity before procedures
- The Joint Commission mandates using two identifiers (e.g., full name, date of birth, home address, telephone number, or Social Security number) to verify patient identity
- Patients can produce a photo identification card (e.g., driver's license, passport, student badge, employment card or badge) to verify identity
- Compare patient-provided information with the requisition form and hospital wristband (if applicable)
HIPAA Guidelines
- Adhere to Health Insurance Portability and Accountability Act (HIPAA) guidelines to maintain patient privacy and confidentiality
- Notify patients of their privacy policy and obtain written acknowledgment
- Use judgment and discretion to prevent unauthorized access to protected health information (PHI)
Obtaining Consent
- Obtain consent from patients before collecting blood or performing procedures
- Types of consent: informed consent, expressed consent, and implied consent
- Informed consent: patient receives full information about the procedure in an understandable language
- Expressed consent: patient gives explicit consent orally or in writing
- Implied consent: patient's actions indicate consent (e.g., extending an arm for venipuncture)
- Consent for minors: parent or guardian must give consent, except in certain cases (e.g., married, in the military, emancipated, or self-supporting)
Review of Requisition, Identification, and Consent
- Review the requisition form for testing requirements and patient identity
- Conduct an appropriate introduction to the patient
- Accurately identify the patient
- Obtain implied, informed, or expressed consent from the patient
- Verify the patient's adherence to testing requirements
Patient Preparation
- Review the laboratory requisition form before the blood collection procedure
- Ensure patient identification and explanation of the procedure are complete
- Evaluate the patient's ability to understand the procedure
- Obtain consent and confirm adherence to instructions
- Determine the appropriate site for collection based on patient condition and age
- Position the patient to maximize comfort and safety and optimize specimen collection
Patient Identification
- Hospitalized patients are vulnerable and require verification of their identity before any procedure
- The Joint Commission mandates using two identifiers to verify patient identity
- Acceptable identifiers: full name, date of birth, home address, telephone number, or Social Security number (if required by facility policy)
- Patients can produce a photo identification card to verify identity
- Compare patient-stated information with requisition form data
HIPAA Guidelines
- Mandates maintaining patient privacy and confidentiality
- Ensures patient control over personal information and access
- Requires notification of privacy policy and written acknowledgment
- Prevent unauthorized access to protected health information (PHI)
Patient Consent
- Informed consent: patient receives full procedure information in understandable language
- Expressed consent: patient gives explicit consent orally or in writing
- Implied consent: patient's actions indicate consent (e.g., extending arm for venipuncture)
- Consent for minors: typically requires parental or guardian consent
Special Considerations
- Patients have the right to refuse consent for any reason
- Respect patient privacy when calling them in the waiting room
- Use barcode scanners to confirm patient identity in inpatient settings
- Compare facility identification numbers to prevent errors
- Ask patients to state their personal information whenever possible
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Description
Learn about the importance of verifying patient identity in hospitals and the methods used to confirm a patient's identity, as mandated by The Joint Commission.
