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Questions and Answers
Food service operations include food manufacturing and retailing.
Food service operations include food manufacturing and retailing.
False
The primary goal of non-commercial food service is to generate profit.
The primary goal of non-commercial food service is to generate profit.
False
All food service contractors are also management companies.
All food service contractors are also management companies.
False
Food service operations only involve food production.
Food service operations only involve food production.
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Cruise ship food service outlets are an example of non-commercial food service.
Cruise ship food service outlets are an example of non-commercial food service.
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SODEXHO is an example of a management company that provides food service operations to schools.
SODEXHO is an example of a management company that provides food service operations to schools.
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Fine dining restaurants are also known as mid-scale restaurants.
Fine dining restaurants are also known as mid-scale restaurants.
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Bistros are typically large, upscale restaurants with white linen and professional service.
Bistros are typically large, upscale restaurants with white linen and professional service.
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All family restaurants serve food on platters.
All family restaurants serve food on platters.
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Quick service restaurants usually require the use of traditional cutlery and flatware.
Quick service restaurants usually require the use of traditional cutlery and flatware.
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Ethnic restaurants specialize in foods associated with a particular culture or region.
Ethnic restaurants specialize in foods associated with a particular culture or region.
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All casual dining restaurants have a full bar and a large wine menu.
All casual dining restaurants have a full bar and a large wine menu.
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Brasseries are small, informal restaurants that serve simple meals.
Brasseries are small, informal restaurants that serve simple meals.
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Fine dining restaurants offer a limited menu and a casual atmosphere.
Fine dining restaurants offer a limited menu and a casual atmosphere.
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Study Notes
Food and Beverage Operations
- Concerned with the provision of food and drink ready for immediate consumption, excluding retailing and food manufacturing.
Food Service Cycle
- Summarizes the complexities of food and beverage operations, involving more than just food production, beverage provision, or food and beverage service.
Classification of Food Service Industry
Commercial Food Service
- Primary goal: provide food and beverage to customers for profit and create positive guest experiences.
- Examples: Restaurants, hotel food service outlets, bars, clubs, cruise ship food service outlets, transportation food service outlets, food service in attractions, off-premise catering.
Non-commercial or Institutional Foodservice
- Budget-oriented enterprise that prepares and serves meals as a secondary support service.
- Examples: Schools, Healthcare facilities (hospitals, nursing homes), military or government institutions, corporations.
Management Company or Food Service Contractors
- Institutions lacking expertise in F&B service operations can contract with a Food Service Contractor to run their business.
- Examples: ARAMARK and SODEXHO (food service providers for airlines, railways, factories, offices, and workplaces), FINE HOST and OGDEN ENTERTAINMENT SERVICES (food service providers for recreational areas).
Restaurant Definition
- A commercial facility that provides food and beverages to customers for profit.
- Furnished with dining tables and chairs, equipped with cutlery, glassware, linen, etc. according to the establishment's standards.
Major Categories of Restaurants
Fine Dining or Upscale Restaurants
- Luxury, gourmet, or gastronomic restaurants that offer high-quality food and beverage products and services.
- Focus areas: menu, service, and atmosphere.
Casual Dining (Mid-Scale) Restaurants
- Serve moderately-priced food in a casual atmosphere.
- Offer a fuller but less formal menu and table service.
- Features: full bar, larger beer menu, and limited wine menu.
Bistro
- Small restaurant serving moderately-priced simple meals in a modest setting with alcohol.
Brasserie
- French restaurant with a relaxed setting, serving single dishes and meals.
- Expected to have professional service, printed menus, and white linen.
- Serves the same menu all day.
Family Restaurants
- Appeal to families and others desiring comfort foods, California-style menu (breakfast to dinner).
- Moderately-priced menu.
- Table service rather than counter service.
- Food is served on platters.
Quick Service Restaurant (QSR)
- Also known as Fast Food Restaurant.
- Provides "ready to eat" food in minutes after ordering.
- Features: cashier counter where food orders are placed, paid for, and received for consumption either on a tray or in a packed form to take away.
- No traditional cutlery and flatware required.
- Menu items are depicted through colorful transparencies behind the counter.
Ethnic Restaurant
- Specializes in foods associated with a particular culture, country, or region.
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Description
Test your knowledge on food and beverage operations, including the food service cycle and commercial food service industry.
