Organizational Change Management: Data Gathering Stage
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Questions and Answers

In the data-gathering stage, the change agent distributes a survey questionnaire to a small sample of employees.

False

The change agent develops a survey questionnaire based on the information gathered from the interviews with selected personnel.

True

The questionnaire data are analyzed individually to identify specific respondents.

False

The consultant acts as a leader in the group feedback session.

<p>False</p> Signup and view all the answers

The change agent prepares a summary of the results for individual feedback sessions.

<p>False</p> Signup and view all the answers

The data-gathering stage involves the change agent interviewing selected personnel from various levels.

<p>True</p> Signup and view all the answers

The questionnaire is only distributed to top-level management.

<p>False</p> Signup and view all the answers

The questionnaire data are analyzed and aggregated by individual respondents.

<p>False</p> Signup and view all the answers

The consultant is involved in the process as a leader in the group feedback session.

<p>False</p> Signup and view all the answers

The change agent prepares a summary of the results for the group feedback session.

<p>True</p> Signup and view all the answers

Study Notes

Data Gathering Stage

  • The data gathering stage involves change agents interviewing selected personnel from various levels to identify key issues.
  • The purpose of the interviews is to develop a survey questionnaire that will be distributed to a large sample of employees.
  • The survey questionnaire can be a standardized instrument, an organization-specific instrument, or a combination of both.
  • The questionnaire data is analyzed and aggregated by group or department to maintain respondent anonymity.
  • The change agent prepares a summary of the results for the group feedback session.
  • The consultant's role shifts from this point onwards, serving as a resource person and expert.

Data Gathering Stage

  • The data gathering stage involves change agents interviewing selected personnel from various levels to identify key issues.
  • The purpose of the interviews is to develop a survey questionnaire that will be distributed to a large sample of employees.
  • The survey questionnaire can be a standardized instrument, an organization-specific instrument, or a combination of both.
  • The questionnaire data is analyzed and aggregated by group or department to maintain respondent anonymity.
  • The change agent prepares a summary of the results for the group feedback session.
  • The consultant's role shifts from this point onwards, serving as a resource person and expert.

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Description

Learn about the data gathering stage in organizational change management, including interviews with personnel, survey questionnaires, and data analysis.

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