10 Questions
In the data-gathering stage, the change agent distributes a survey questionnaire to a small sample of employees.
False
The change agent develops a survey questionnaire based on the information gathered from the interviews with selected personnel.
True
The questionnaire data are analyzed individually to identify specific respondents.
False
The consultant acts as a leader in the group feedback session.
False
The change agent prepares a summary of the results for individual feedback sessions.
False
The data-gathering stage involves the change agent interviewing selected personnel from various levels.
True
The questionnaire is only distributed to top-level management.
False
The questionnaire data are analyzed and aggregated by individual respondents.
False
The consultant is involved in the process as a leader in the group feedback session.
False
The change agent prepares a summary of the results for the group feedback session.
True
Study Notes
Data Gathering Stage
- The data gathering stage involves change agents interviewing selected personnel from various levels to identify key issues.
- The purpose of the interviews is to develop a survey questionnaire that will be distributed to a large sample of employees.
- The survey questionnaire can be a standardized instrument, an organization-specific instrument, or a combination of both.
- The questionnaire data is analyzed and aggregated by group or department to maintain respondent anonymity.
- The change agent prepares a summary of the results for the group feedback session.
- The consultant's role shifts from this point onwards, serving as a resource person and expert.
Data Gathering Stage
- The data gathering stage involves change agents interviewing selected personnel from various levels to identify key issues.
- The purpose of the interviews is to develop a survey questionnaire that will be distributed to a large sample of employees.
- The survey questionnaire can be a standardized instrument, an organization-specific instrument, or a combination of both.
- The questionnaire data is analyzed and aggregated by group or department to maintain respondent anonymity.
- The change agent prepares a summary of the results for the group feedback session.
- The consultant's role shifts from this point onwards, serving as a resource person and expert.
Learn about the data gathering stage in organizational change management, including interviews with personnel, survey questionnaires, and data analysis.
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