Communication Techniques in Client Interaction Quiz

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Questions and Answers

What action is crucial for establishing trust and rapport with a client during the assessment phase in psychiatric nursing?

  • Providing reassurance
  • Avoiding silence
  • Maintaining eye contact (correct)
  • Asking closed-ended questions

What is the primary goal of the psychiatric nurse during the diagnosis phase of the nursing process?

  • Assessing the client's response to treatment
  • Identifying actual and potential health problems (correct)
  • Setting priorities for client care
  • Implementing therapeutic interventions

In psychiatric nursing, what is the main purpose of the assessment phase?

  • To gather data about the client's mental health status (correct)
  • To evaluate the effectiveness of interventions
  • To identify client strengths
  • To develop nursing diagnoses

Which action should a psychiatric nurse avoid during the assessment phase to establish rapport with a client?

<p>Providing unsolicited advice (A)</p> Signup and view all the answers

What is a common mistake that a nurse might make when trying to build rapport with a psychiatric client?

<p>Using medical jargon extensively (B)</p> Signup and view all the answers

Which action by a psychiatric nurse could potentially improve communication and rapport with a client during assessment?

<p>Active listening and reflecting on what the client says (D)</p> Signup and view all the answers

What is the primary goal of using confrontation as a therapeutic technique?

<p>To promote self-awareness and personal growth (B)</p> Signup and view all the answers

When caring for a client with schizophrenia experiencing auditory hallucinations, what is the most appropriate therapeutic communication technique?

<p>Distraction (A)</p> Signup and view all the answers

What is the primary purpose of offering self in therapeutic communication?

<p>To promote a sense of equality and partnership in the relationship (C)</p> Signup and view all the answers

Which response by the nurse to a client expressing feelings of failure and hopelessness is an example of therapeutic communication?

<p>&quot;It sounds like you're feeling very hopeless right now.&quot; (D)</p> Signup and view all the answers

Why is silence considered beneficial in therapeutic communication?

<p>It allows the client time to reflect and process thoughts (B)</p> Signup and view all the answers

Why is reassurance not the most appropriate therapeutic communication for a client with auditory hallucinations?

<p>It may escalate the client's hallucinations. (C)</p> Signup and view all the answers

In therapeutic communication, what is the primary purpose of attending?

<p>To be fully present and attentive to both verbal and nonverbal cues (A)</p> Signup and view all the answers

In therapeutic communication, why is reflecting the client's emotions important?

<p>To acknowledge and validate the client's emotions. (D)</p> Signup and view all the answers

Which communication technique is used to keep the conversation centered on a specific topic or issue?

<p>Focusing (A)</p> Signup and view all the answers

What treatment approach is recommended for addressing alcohol use disorder (AUD) according to mhGAP guidelines?

<p>Motivational interviewing (C)</p> Signup and view all the answers

Why should silence not be avoided in therapeutic communication?

<p>It may discourage deeper self-reflection and contemplation (A)</p> Signup and view all the answers

What role does confrontation play in promoting self-awareness?

<p>Confrontation helps clients become aware of inconsistencies in their thoughts. (A)</p> Signup and view all the answers

Which mhGAP priority condition involves excessive and uncontrollable worry, restlessness, and muscle tension?

<p>Generalized anxiety disorder (GAD) (D)</p> Signup and view all the answers

What role does reflection play in therapeutic communication?

<p>Guiding the client to explore their feelings further (D)</p> Signup and view all the answers

What is the hallmark feature of panic disorder according to the mhGAP Intervention Guide?

<p>Recurrent, unexpected panic attacks (C)</p> Signup and view all the answers

Which psychiatric condition is effectively managed through enhancing an individual's motivation to change their behavior?

<p>Alcohol use disorder (AUD) (C)</p> Signup and view all the answers

What is a common physical symptom accompanying panic attacks in panic disorder?

<p>Sweating and palpitations (D)</p> Signup and view all the answers

Which treatment approach focuses on promoting self-efficacy in managing alcohol consumption?

<p>Motivational interviewing (C)</p> Signup and view all the answers

What is the main purpose of the mhGAP Humanitarian Intervention Guide (mhGAP-HIG)?

<p>To provide guidelines for mental health services in emergency and humanitarian settings (D)</p> Signup and view all the answers

In emergency and humanitarian settings, why is the mhGAP-HIG essential?

<p>It provides guidelines for mental health services tailored to resource-limited contexts (C)</p> Signup and view all the answers

Which treatment approach does the mhGAP recommend as the first-line psychotherapeutic approach for post-traumatic stress disorder (PTSD)?

<p>Cognitive-behavioral therapy (CBT) (C)</p> Signup and view all the answers

Which mhGAP priority condition involves persistent and excessive worry and anxiety about various aspects of life?

<p>Generalized anxiety disorder (GAD) (D)</p> Signup and view all the answers

What distinguishes the mhGAP-HIG from other mental health resources?

<p>Its aim to assist in resource-limited and vulnerable settings (A)</p> Signup and view all the answers

According to the mhGAP, what is the primary focus of mental health services in emergency settings?

<p>Delivering evidence-based interventions under limited resources (D)</p> Signup and view all the answers

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