Communication Techniques in Client Interaction Quiz

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What action is crucial for establishing trust and rapport with a client during the assessment phase in psychiatric nursing?

Providing reassurance

Avoiding silence

Maintaining eye contact (correct)

Asking closed-ended questions

What is the primary goal of the psychiatric nurse during the diagnosis phase of the nursing process?

Assessing the client's response to treatment

Identifying actual and potential health problems (correct)

Setting priorities for client care

Implementing therapeutic interventions

In psychiatric nursing, what is the main purpose of the assessment phase?

To gather data about the client's mental health status (correct)

To evaluate the effectiveness of interventions

To identify client strengths

To develop nursing diagnoses

Which action should a psychiatric nurse avoid during the assessment phase to establish rapport with a client?

Providing unsolicited advice Signup and view all the answers

What is a common mistake that a nurse might make when trying to build rapport with a psychiatric client?

Using medical jargon extensively Signup and view all the answers

Which action by a psychiatric nurse could potentially improve communication and rapport with a client during assessment?

Active listening and reflecting on what the client says Signup and view all the answers

What is the primary goal of using confrontation as a therapeutic technique?

To promote self-awareness and personal growth Signup and view all the answers

When caring for a client with schizophrenia experiencing auditory hallucinations, what is the most appropriate therapeutic communication technique?

Distraction Signup and view all the answers

What is the primary purpose of offering self in therapeutic communication?

To promote a sense of equality and partnership in the relationship Signup and view all the answers

Which response by the nurse to a client expressing feelings of failure and hopelessness is an example of therapeutic communication?

"It sounds like you're feeling very hopeless right now." Signup and view all the answers

Why is silence considered beneficial in therapeutic communication?

It allows the client time to reflect and process thoughts Signup and view all the answers

Why is reassurance not the most appropriate therapeutic communication for a client with auditory hallucinations?

It may escalate the client's hallucinations. Signup and view all the answers

In therapeutic communication, what is the primary purpose of attending?

To be fully present and attentive to both verbal and nonverbal cues Signup and view all the answers

In therapeutic communication, why is reflecting the client's emotions important?

To acknowledge and validate the client's emotions. Signup and view all the answers

Which communication technique is used to keep the conversation centered on a specific topic or issue?

Focusing Signup and view all the answers

What treatment approach is recommended for addressing alcohol use disorder (AUD) according to mhGAP guidelines?

Motivational interviewing Signup and view all the answers

Why should silence not be avoided in therapeutic communication?

It may discourage deeper self-reflection and contemplation Signup and view all the answers

What role does confrontation play in promoting self-awareness?

Confrontation helps clients become aware of inconsistencies in their thoughts. Signup and view all the answers

Which mhGAP priority condition involves excessive and uncontrollable worry, restlessness, and muscle tension?

Generalized anxiety disorder (GAD) Signup and view all the answers

What role does reflection play in therapeutic communication?

Guiding the client to explore their feelings further Signup and view all the answers

What is the hallmark feature of panic disorder according to the mhGAP Intervention Guide?

Recurrent, unexpected panic attacks Signup and view all the answers

Which psychiatric condition is effectively managed through enhancing an individual's motivation to change their behavior?

Alcohol use disorder (AUD) Signup and view all the answers

What is a common physical symptom accompanying panic attacks in panic disorder?

Sweating and palpitations Signup and view all the answers

Which treatment approach focuses on promoting self-efficacy in managing alcohol consumption?

Motivational interviewing Signup and view all the answers

What is the main purpose of the mhGAP Humanitarian Intervention Guide (mhGAP-HIG)?

To provide guidelines for mental health services in emergency and humanitarian settings Signup and view all the answers

In emergency and humanitarian settings, why is the mhGAP-HIG essential?

It provides guidelines for mental health services tailored to resource-limited contexts Signup and view all the answers

Which treatment approach does the mhGAP recommend as the first-line psychotherapeutic approach for post-traumatic stress disorder (PTSD)?

Cognitive-behavioral therapy (CBT) Signup and view all the answers

Which mhGAP priority condition involves persistent and excessive worry and anxiety about various aspects of life?