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Which type of strategy focuses on what businesses a company is in or wants to be in?

  • Competitive
  • Functional
  • Tactical
  • Corporate (correct)
  • Which three main types of corporate strategies are identified?

  • Stability, focus, and turnaround
  • Stability, differentiation, and focus
  • Growth, stability, and renewal (correct)
  • Growth, cost leadership, and differentiation
  • What strategy involves an organization expanding the number of markets served or products offered?

  • Growth (correct)
  • Retrenchment
  • Renewal
  • Stability
  • How do organizations typically grow according to their strategies?

    <p>Concentration, integration, or diversification</p> Signup and view all the answers

    What type of strategy does an organization use when it focuses on its primary line of business?

    <p>Concentration</p> Signup and view all the answers

    If Emily's Bakery decides to open a second location offering the same menu, which strategy is she following?

    <p>Growth</p> Signup and view all the answers

    Which strategy is primarily concerned with maintaining current market position without significant changes?

    <p>Stability</p> Signup and view all the answers

    Which strategy is associated with an organization diversifying its product lines and markets?

    <p>Diversification</p> Signup and view all the answers

    What should Arnold, the CEO, do first to address the decline in sales of high-end units?

    <p>Determine why sales are down</p> Signup and view all the answers

    What does the recent drop in ridership on public transportation buses represent?

    <p>A condition requiring further analysis</p> Signup and view all the answers

    Which of the following statements about workplace management is correct?

    <p>Many employees perform work that in the past was considered managerial activities.</p> Signup and view all the answers

    What is the next step in the decision-making process after identifying a problem?

    <p>Identifying decision criteria</p> Signup and view all the answers

    In decision-making, what must a manager determine to identify decision criteria?

    <p>What is relevant to resolving the problem</p> Signup and view all the answers

    What is a primary focus of a manager's job?

    <p>Helping others accomplish their work goals.</p> Signup and view all the answers

    Who is defined as an individual that coordinates the work activities of others to achieve organizational goals?

    <p>A manager.</p> Signup and view all the answers

    What are Belinda's target market size, production costs, and net profits considered in her decision process?

    <p>Decision criteria</p> Signup and view all the answers

    What term is used for individuals who direct the activities of others within an organization?

    <p>Managers.</p> Signup and view all the answers

    After establishing relevant decision criteria, what is the next step in the decision-making process?

    <p>Allocating weights to the criteria</p> Signup and view all the answers

    Which step in the decision-making process requires the most creativity?

    <p>Developing alternatives</p> Signup and view all the answers

    What does the organizational chart indicate about the structure of an organization with titles like front-line manager and vice president of operations?

    <p>It has a traditional pyramid structure.</p> Signup and view all the answers

    What is true about the decision criteria in the context of problem resolution?

    <p>They should focus on factors relevant to resolving the problem</p> Signup and view all the answers

    Which of the following best describes first-line managers?

    <p>They are typically involved with producing the organization's products or providing its services.</p> Signup and view all the answers

    What is another name for a supervisor in the context of management?

    <p>First-line manager.</p> Signup and view all the answers

    Which role is an example of a first-line manager?

    <p>Quality assurance supervisor.</p> Signup and view all the answers

    What kind of decision-making condition is a retail clothing store manager operating under when estimating orders based on last spring's outcomes?

    <p>Risk</p> Signup and view all the answers

    What is the situation called when a decision maker has neither certainty nor reasonable probability estimates available?

    <p>Uncertainty</p> Signup and view all the answers

    Nonprogrammed decisions are typically made under what condition?

    <p>Uncertainty</p> Signup and view all the answers

    What does organizational culture primarily reflect?

    <p>Employees' perceptions and descriptions</p> Signup and view all the answers

    What type of choice is made when a person at a horse racetrack bets all their money on a long shot to win?

    <p>Maximax</p> Signup and view all the answers

    Which dimension of organizational culture emphasizes a concern for employees' well-being?

    <p>People orientation - focus on employees</p> Signup and view all the answers

    Optimistic managers are likely to use their maximax orientation when they are trying to do what?

    <p>Maximize the maximum payoff</p> Signup and view all the answers

    When decision makers seek out information that supports their past choices while ignoring contradictory information, this behavior is known as what?

    <p>Confirmation bias</p> Signup and view all the answers

    How do strong cultures differ from weak cultures in terms of employee behavior?

    <p>Strong cultures have a greater influence on employee behavior.</p> Signup and view all the answers

    What bias is used when decision makers assess the likelihood of an event based on how closely it resembles other events?

    <p>Representation bias</p> Signup and view all the answers

    Which dimension of organizational culture prioritizes collaboration among employees?

    <p>Team orientation</p> Signup and view all the answers

    Unstructured problems are characterized by which of the following?

    <p>Accompanied by ambiguous or incomplete information</p> Signup and view all the answers

    What aspect does Google’s organizational culture emphasize through its employee satisfaction measures?

    <p>People orientation - focus on employees</p> Signup and view all the answers

    How are the cultural perceptions usually expressed by employees of different backgrounds?

    <p>They are similar despite individual differences.</p> Signup and view all the answers

    What is a characteristic of a weak organizational culture?

    <p>Lack of employee motivation and commitment</p> Signup and view all the answers

    What aspect of organizational management is Martha most concerned with?

    <p>Focus on results achieved</p> Signup and view all the answers

    What concept describes when managers make decisions that are rational but limited by their ability to process information?

    <p>Bounded rationality</p> Signup and view all the answers

    By limiting her search to only vendors in her state, what decision-making approach did Evelyn use?

    <p>Bounded rationality</p> Signup and view all the answers

    What term best describes the approach when managers tend to find a satisfactory solution rather than the optimal one?

    <p>Satisfice</p> Signup and view all the answers

    What results in a solution that is considered 'good enough'?

    <p>Satisficing</p> Signup and view all the answers

    In the context of her idea requiring cooperation across resistant departments, what approach is Gilda using?

    <p>Evidence-based management</p> Signup and view all the answers

    When managing decision-making processes, managers cannot possibly analyze all information on all alternatives; they tend to ________, rather than ________.

    <p>Satisfice; maximize</p> Signup and view all the answers

    If Abigail selects the first copier she finds that meets her criteria for her company, what is she demonstrating?

    <p>Satisficing</p> Signup and view all the answers

    Which of these describes a decision-making approach that might overlook all alternatives and consequences?

    <p>Bounded rationality</p> Signup and view all the answers

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