Podcast
Questions and Answers
What should you do before ending the conversation with a prospect?
What should you do before ending the conversation with a prospect?
- Book them for the second call/demo
- Lean in and whisper
- Repeat back what they said they wanted
- Clarify and discuss their concerns (correct)
What phrase should you use to indicate that you are sharing information confidentially?
What phrase should you use to indicate that you are sharing information confidentially?
- Off the record (correct)
- Just between us
- Between me and you
- In confidence
How many times should you use the phrase 'off the record' during a sales call?
How many times should you use the phrase 'off the record' during a sales call?
- Once (correct)
- Three times
- As many times as possible
- Twice
What should you do if a prospect expresses a concern during the conversation?
What should you do if a prospect expresses a concern during the conversation?
Which objection can be received in two stages of the sales process?
Which objection can be received in two stages of the sales process?
What is the problem with agreeing to let the prospect get back to you later?
What is the problem with agreeing to let the prospect get back to you later?
How can you address the objection if received early in the conversation?
How can you address the objection if received early in the conversation?
Why is it important to establish a status frame in the sales conversation?
Why is it important to establish a status frame in the sales conversation?
What is the purpose of suggesting to the prospect that they can book a specific time?
What is the purpose of suggesting to the prospect that they can book a specific time?
What should you do if the prospect does not call you at the time they booked with you?
What should you do if the prospect does not call you at the time they booked with you?
What should you do if the prospect says they'll get back to you if they're interested?
What should you do if the prospect says they'll get back to you if they're interested?
What is the purpose of suggesting to the prospect to book a specific time?
What is the purpose of suggesting to the prospect to book a specific time?
Which is the best approach to uncover the real concern of a prospect?
Which is the best approach to uncover the real concern of a prospect?
What is the purpose of asking the prospect what they want to think about before ending the conversation?
What is the purpose of asking the prospect what they want to think about before ending the conversation?
What is the recommended response when a prospect suggests getting back to you later?
What is the recommended response when a prospect suggests getting back to you later?
Why is it important to disarm the prospect and remove sales pressure?
Why is it important to disarm the prospect and remove sales pressure?
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