Chapter 3.3 (Competition)
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Questions and Answers

True or false: Airbnb is an example of a platform business?

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True or false: Platforms are rethinking which competitive assets need to be owned by a firm?

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True or false: The digital revolution is not redefining competition and relationships between firms?

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True or false: Distinctions between partners and rivals are becoming more blurred in the digital revolution?

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True or false: Platform businesses must serve two or more distinct types of customers?

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True or false: Platforms must enable direct interaction between two or more sides, with a degree of independence?

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True or false: McDonald's and H&R Block are considered platform businesses?

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True or false: Exchanges platforms bring together two groups of customers for a direct value exchange?

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True or false: Transaction systems platforms act as intermediaries between different parties to facilitate payments and financial transactions?

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True or false: Advertising-supported media platforms only have indirect network effects?

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True or false: Digital technologies are driving frictionless acquisition for platforms?

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True or false: Platform businesses tend to be light in assets and have few employees?

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True or false: Platform businesses can grow extremely quick due to high operating costs.

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True or false: Once a platform is widely established, it is easy to launch a direct challenger with a similar service.

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True or false: Platforms enable the efficient usage of distributed pockets of economic value.

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True or false: Most platforms in the sharing economy share assets or labor free of charge.

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True or false: The platform with the most current customers is often the one most likely to draw future customers.

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True or false: Co-opetition refers to competition with rivals becoming a direct contest and zero-sum game.

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Disintermediation refers to the removal of an intermediary from business transactions.

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Intermediation occurs when a new business inserts itself as an intermediary between customers and a company.

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The competitive value train is a tool used to analyze competition between a firm and its business partners.

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A competitive value train starts with a vertical train of firms leading to a final consumer on the right.

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Facebook gains competitive power as an intermediary by inserting itself between newspapers and readers.

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Shifting roles and relationships in a company's value train can be challenging due to vested interests in existing channels.

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True or false: In organizations where the "competition is war" metaphor and mindset run deep, cooperating with rivals can pose a cultural challenge?

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True or false: In organizations where the "competition is war" metaphor and mindset run deep, competing with partners can pose a cultural challenge?

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True or false: One of the biggest challenges of a platform business model is holding onto the value creation process?

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True or false: Platforms grow by letting outside parties bring their own value to the platform and interact with a substantial degree of independence?

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True or false: A hands-off approach is always possible for leaders and company cultures in platform business models?

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True or false: Letting go of some of the value creation process is not required in platform business models?

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