Podcast
Questions and Answers
In a unitary relationship, people relate to each other from a perspective where they:
In a unitary relationship, people relate to each other from a perspective where they:
- Have conflicting values but compromise is possible
- Do not participate in decision making
- Share common interests and values (correct)
- Act in accordance with conflicting objectives
In a pluralist relationship, people relate to each other from a perspective where they:
In a pluralist relationship, people relate to each other from a perspective where they:
- Share common interests and values
- Act in accordance with conflicting objectives
- Have a basic compatibility of interest (correct)
- Coerce others to accept decisions
In a coercive relationship, people relate to each other from a perspective where they:
In a coercive relationship, people relate to each other from a perspective where they:
- Do not share common interests (correct)
- Share common interests and values
- Have conflicting values but compromise is possible
- Have values and beliefs that are highly compatible
The hard systems model of change is especially useful for dealing with situations that lie towards the 'hard' end of the hard-soft continuum of change situations. This model provides a systematic way of determining:
The hard systems model of change is especially useful for dealing with situations that lie towards the 'hard' end of the hard-soft continuum of change situations. This model provides a systematic way of determining:
Under the hard systems model of change, what is the last step after generating a range of options for action?
Under the hard systems model of change, what is the last step after generating a range of options for action?
People relating to each other from a unitary perspective largely agree upon:
People relating to each other from a unitary perspective largely agree upon:
What is the first phase of the change process?
What is the first phase of the change process?
What are constraints in the context of the change process?
What are constraints in the context of the change process?
What is established to assess progress towards objectives in the change process?
What is established to assess progress towards objectives in the change process?
What type of techniques and methods are used to generate options in the change process?
What type of techniques and methods are used to generate options in the change process?
Which implementation strategy includes pilot studies and parallel running?
Which implementation strategy includes pilot studies and parallel running?
What is crucial for the change to be accepted and successful in the implementation phase?
What is crucial for the change to be accepted and successful in the implementation phase?
According to Acko, what does it mean to resolve a problem?
According to Acko, what does it mean to resolve a problem?
What is the 'research' approach to mess management, according to Acko?
What is the 'research' approach to mess management, according to Acko?
In organizational development, what does OD stand for?
In organizational development, what does OD stand for?
What is the primary goal of organizational development, according to French and Bell?
What is the primary goal of organizational development, according to French and Bell?
What kind of change does organizational development emphasize?
What kind of change does organizational development emphasize?
According to Acko, what does it mean to dissolve a problem?
According to Acko, what does it mean to dissolve a problem?
Study Notes
- The change process can be divided into three overlapping phases: description, options generation, and implementation.
- In the description phase, the situation is analyzed and objectives and constraints are identified.
- Objectives are desirable goals, and constraints are factors that prevent their achievement.
- Performance measures are established to assess progress towards objectives.
- In the options generation phase, potential solutions (options) are generated and evaluated.
- Options can be generated using various creative techniques and methods.
- Each option is then detailed and evaluated against performance measures.
- In the implementation phase, options are implemented and consolidated.
- Implementation strategies include pilot studies, parallel running, and big bang.
- Consolidation is crucial for the change to be accepted and successful.
- Even after implementation, further changes may be necessary to maintain balance between the system and the environment.
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Description
Test your understanding of hard systems models of change and the characteristics of unitary, pluralist, and coercive relationships. Identify key traits and differences between these perspectives.
