Org. Change Ch. 7 (Matching)

Description phase = Situation analysis and identification of objectives and constraints Options generation phase = Generation and evaluation of potential solutions Implementation phase = Implementation of options and consolidation Performance measures = Established to assess progress towards objectives

Pilot studies = Implementation strategy involving trial runs Parallel running = Implementation strategy involving simultaneous operation of old and new systems Big bang = Implementation strategy involving immediate transition to the new system Consolidation = Crucial for the change to be accepted and successful

Objectives = Desirable goals Constraints = Factors that prevent achievement of objectives Options generation = Process of generating and evaluating potential solutions Performance measures = Used to assess progress towards objectives

<p>Description phase = Involves analyzing the situation and identifying objectives and constraints Options generation phase = Involves generating potential solutions and evaluating them against performance measures Implementation phase = Involves implementing options and consolidating the change Further changes after implementation = May be necessary to maintain balance between the system and the environment</p> Signup and view all the answers

<p>Unitary = Share common interests and values, largely agree upon ends and means Pluralist = Have basic compatibility of interest, values and beliefs diverge to some extent Coercive = Do not share common interests, have conflicting values and beliefs</p> Signup and view all the answers

<p>Unitary perspective = Relating to each other from a unitary perspective, sharing common interests and participating in decision making Pluralist perspective = Relating to each other from a pluralist perspective, having basic compatibility of interest and participating in decision making Coercive perspective = Relating to each other from a coercive perspective, not sharing common interests and coercing others to accept decisions</p> Signup and view all the answers

<p>Determining objectives for change = Rigorous and systematic way of setting goals for change Generating options for action = Producing a range of options for taking action Testing options against explicit criteria = Evaluating the generated options against a set of explicit criteria</p> Signup and view all the answers

<p>Hard systems model of change = Useful for dealing with situations lying towards the 'hard' end of the continuum Soft systems model of change = More suitable for addressing softer end of the continuum situations</p> Signup and view all the answers

<p>Resolve a problem = Select a course of action that yields a good enough outcome Solve a problem = Reliant on research-based scientific methods, techniques, and tools Dissolve a problem = Change the nature or environment of the entity to remove the problem Organizational development = Long-term effort to improve visioning, empowerment, learning, and problem-solving processes</p> Signup and view all the answers

<p>Emphasizes organizaional learning = Improving capacity to change Deals with change over medium to long term = Change that needs to be sustained over a significant period of time Involves the organization as a whole and its parts = Parcipative, drawing on behavioral science theory and practices Participative approach = Theory and technology of applied behavioral science, including action research</p> Signup and view all the answers

<p>Mess management = Research approach to managing problems Applied behavioral science = Theory and technology used in organizational development Action research = Consultant-facilitator role in organizational culture management OD approach to change = Improving an organization's visioning, empowerment, learning, and problem-solving processes</p> Signup and view all the answers

<p>Resolve a problem = 'Lack of time' or 'lack of information' justifications Solve a problem = Approaches heavily reliant on research-based scientific methods Dissolve a problem = Redesigning the characteristics of the larger system containing the problem Organizational development = Collaborative management of organization culture with special emphasis on intact work teams</p> Signup and view all the answers