Unit 4 Vocabulary on Customer Service

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What do you call customers who are argumentative?

Argumentative customers (correct)

Complaining customers

Dishonest customers

Difficult customers

Which term refers to customers who tend to speak negatively about a business to others?

Word of Mouth (correct)

Indecisive customers

Impatient customers

Domineering/Superior customers

What is the term for customers who are slow and methodical in their decision-making process?

Suspicious customers

Slow/Methodical customers (correct)

Guest

Leave-me-alone customers

Which type of customers tend to be rude and disrespectful?

Insulting customers Signup and view all the answers

What is the term for customers who demand immediate attention and service?

Impatient customers Signup and view all the answers

What is the term for customers who are domineering and like to exercise control over others?

Domineering/Superior customers Signup and view all the answers

Which type of customers are characterized by their quick temper and mood swings?

Irritable/Moody customers Signup and view all the answers

What is the term for customers who tend to argue or disagree with service providers?

Argumentative customers Signup and view all the answers

Which type of customers expect high levels of attention and prioritize swiftness in service delivery?

Impatient customers Signup and view all the answers

What is the term for customers who are inclined to distrust and have suspicions about service providers?

Suspicious customers Signup and view all the answers

Which term refers to customers who are in a hurry and expect quick service?

Impatient customers Signup and view all the answers

What is the term used for customers who are characterized by rude and disrespectful behavior?

Insulting customers Signup and view all the answers

Which type of customers tend to doubt and have suspicions about the intentions of service providers?

Suspicious customers Signup and view all the answers

What is the term for customers that like to exert control over others and be dominant in interactions?

Domineering/Superior customers Signup and view all the answers

Which type of customers are known for being argumentative or confrontational with service providers?

Argumentative customers Signup and view all the answers

Unit 4 Vocabulary on Customer Service

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Questions and Answers

What do you call customers who are argumentative?

Which term refers to customers who tend to speak negatively about a business to others?

What is the term for customers who are slow and methodical in their decision-making process?

Which type of customers tend to be rude and disrespectful?

What is the term for customers who demand immediate attention and service?

What is the term for customers who are domineering and like to exercise control over others?

Which type of customers are characterized by their quick temper and mood swings?

What is the term for customers who tend to argue or disagree with service providers?

Which type of customers expect high levels of attention and prioritize swiftness in service delivery?

What is the term for customers who are inclined to distrust and have suspicions about service providers?

Which term refers to customers who are in a hurry and expect quick service?

What is the term used for customers who are characterized by rude and disrespectful behavior?

Which type of customers tend to doubt and have suspicions about the intentions of service providers?

What is the term for customers that like to exert control over others and be dominant in interactions?

Which type of customers are known for being argumentative or confrontational with service providers?

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