Unit 3: Attitude, Value, and Motivation
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Questions and Answers

What type of conditioning leads to the formation of an unfavorable opinion about smoking in the given scenario?

  • Classical Conditioning
  • Observational Learning
  • Operant Conditioning (correct)
  • Insight Learning
  • Which function of attitude helps individuals categorize objects and events quickly?

  • Behavioral Function
  • Value-Expressive Function
  • Ego-Defensive Function
  • Knowledge Function (correct)
  • How do children typically learn attitudes according to the content provided?

  • By observing their parents and significant others (correct)
  • From educational institutions
  • Through personal experience alone
  • By memorizing facts from adults
  • Which of the following best describes the ego-defensive function of attitudes?

    <p>Protecting individuals from unpleasant truths</p> Signup and view all the answers

    What might influence a person's attitude towards environmental conservation?

    <p>Observation of admired individuals' beliefs</p> Signup and view all the answers

    The value-expressive function of attitudes allows individuals to do what?

    <p>Express their core identity and values</p> Signup and view all the answers

    Which scenario illustrates the knowledge function of attitudes?

    <p>A voter quickly supporting a sustainability policy due to a positive attitude toward the environment</p> Signup and view all the answers

    What outcome is most closely related to operant conditioning in attitude formation?

    <p>Changing behavior based on responses from the environment</p> Signup and view all the answers

    What role do attitudes play in social groups and relationships?

    <p>They help individuals gain approval and strengthen relationships.</p> Signup and view all the answers

    Which learning theory emphasizes the use of classical conditioning for attitude change?

    <p>Learning Theory</p> Signup and view all the answers

    What is an example of operant conditioning in attitude change?

    <p>A person reinforcing a positive attitude through rewards.</p> Signup and view all the answers

    According to Elaboration Likelihood Theory, what leads to a surface attitude shift?

    <p>Peripheral route persuasion based on speaker's likability.</p> Signup and view all the answers

    What is cognitive dissonance primarily concerned with?

    <p>The balance between different attitudes and behaviors.</p> Signup and view all the answers

    What can help improve one's attitudes according to the conclusion?

    <p>Being open to new information and changing opinions.</p> Signup and view all the answers

    What are 'job attitudes' specifically focused on?

    <p>Positive or negative evaluations about an individual's work environment.</p> Signup and view all the answers

    What might a teenager do to align with their peer group based on their attitudes?

    <p>Embrace a positive attitude toward shared music or fashion styles.</p> Signup and view all the answers

    What is a significant limitation of Herzberg’s methodology?

    <p>It relies on self-reports.</p> Signup and view all the answers

    According to McClelland’s Theory of Needs, which need is characterized by the drive to excel?

    <p>Need for achievement (nAch)</p> Signup and view all the answers

    What is a key component of Goal-Setting Theory that leads to higher performance?

    <p>Setting specific and difficult goals</p> Signup and view all the answers

    Which of the following is NOT one of the four ingredients common to MBO programs?

    <p>Continuous monitoring</p> Signup and view all the answers

    According to contemporary theories of motivation, what is the focus of these theories?

    <p>The psychological and behavioral processes involved in motivation</p> Signup and view all the answers

    What might be a reason for failure in MBO programs?

    <p>Lack of commitment by top management</p> Signup and view all the answers

    What does the Self-Efficacy Theory propose about motivation?

    <p>Belief in one’s abilities can significantly affect motivation and performance.</p> Signup and view all the answers

    Which need from McClelland’s Theory is related to desiring friendly and close interpersonal relationships?

    <p>Need for affiliation (nAff)</p> Signup and view all the answers

    Which country is characterized by a high power distance index (PDI) that respects authority?

    <p>Malaysia</p> Signup and view all the answers

    Which of the following societies exemplifies individualism?

    <p>United States</p> Signup and view all the answers

    In which country is masculinity more prominent, emphasizing achievement and ambition?

    <p>Japan</p> Signup and view all the answers

    What is the cultural characteristic of Greece regarding uncertainty avoidance?

    <p>High uncertainty avoidance index (UAI)</p> Signup and view all the answers

    Which culture places a higher value on collectivism, prioritizing group over individual interests?

    <p>China</p> Signup and view all the answers

    Which country is representative of a feminine culture, focusing on welfare and cooperation?

    <p>Sweden</p> Signup and view all the answers

    What societal trend is emphasized by a country with a long-term orientation?

    <p>Focus on the future and thrift</p> Signup and view all the answers

    Which aspect characterizes societies with a high uncertainty avoidance index (UAI)?

    <p>Desire for structured environments and rules</p> Signup and view all the answers

    What does Maslow's Hierarchy of Needs emphasize about motivating individuals?

    <p>Understand and satisfy needs at or above the current level.</p> Signup and view all the answers

    Which of the following best describes Theory X?

    <p>It views employees as needing constant supervision.</p> Signup and view all the answers

    According to Herzberg's Two-Factor Theory, which of these is classified as a hygiene factor?

    <p>Job security and salary.</p> Signup and view all the answers

    What was a major critique of Maslow's Hierarchy of Needs?

    <p>There is little evidence supporting its need structure organization.</p> Signup and view all the answers

    How does Theory Y contrast with Theory X in management?

    <p>It promotes the idea that employees are self-motivated.</p> Signup and view all the answers

    In Herzberg's Two-Factor Theory, what does 'no dissatisfaction' imply?

    <p>Dissatisfaction has been removed but not satisfaction.</p> Signup and view all the answers

    What type of needs are classified as 'higher-order' in Maslow's theory?

    <p>Esteem and Self-actualization needs.</p> Signup and view all the answers

    What does the Two-Factor Theory argue about the relationship between satisfaction and dissatisfaction?

    <p>They are two independent continua.</p> Signup and view all the answers

    What is the primary concept illustrated by mastery experiences?

    <p>Personal success boosts belief in future capabilities</p> Signup and view all the answers

    How do vicarious experiences affect self-efficacy?

    <p>Watching role models succeed can increase personal belief in success.</p> Signup and view all the answers

    Which factor can negatively impact self-efficacy according to self-efficacy theory?

    <p>High levels of stress and anxiety</p> Signup and view all the answers

    In equity theory, when employees feel overrewarded, what is the likely outcome in terms of their production quality?

    <p>They are likely to produce fewer high-quality units.</p> Signup and view all the answers

    If an employee feels under rewarded, what is a potential response in equity theory?

    <p>Changing their outcomes to match their inputs</p> Signup and view all the answers

    What is a significant finding from equity theory regarding overpayment?

    <p>Its impact on behavior is not significant.</p> Signup and view all the answers

    Which of the following statements is true about verbal persuasion and self-efficacy?

    <p>Positive encouragement can boost self-efficacy.</p> Signup and view all the answers

    Which of the following best describes the role of emotional states in self-efficacy?

    <p>A calm emotional state enhances self-efficacy.</p> Signup and view all the answers

    Study Notes

    Unit 3: Attitude, Value, and Motivation

    • Attitudes are evaluative statements or judgments about objects, people, or events.
    • Attitudes reflect feelings about something.
    • Attitudes are often a result of experience or upbringing.
    • Attitudes significantly influence behavior and affect how people act in various situations.
    • Attitudes are enduring but can change.

    Definition of Attitude

    • According to Gordon Allport, an attitude is a mental and neural state of readiness, organized through experience, exerting a directive or dynamic influence upon the individual's response to all objects and situations with which it is related.

    Components of Attitudes

    • Attitudes have three components (ABCs):
      • Cognitive component: The opinion or belief segment (e.g., "My pay is low").
      • Affective component: The emotional or feeling segment (e.g., "I am angry that my pay is low").
      • Behavioral component: An intention to behave in a certain way (e.g., "I am going to look for another job that pays better").

    Factors Influencing Attitude Formation

    • Experience
    • Social roles and norms
    • Classical and operant conditioning
    • Observing people in the environment

    Social Factors

    • Social roles play a significant role in shaping attitudes, influencing how people are expected to behave in specific contexts.
    • Social norms define acceptable behaviors within a society.

    Learning (Attitude Formation)

    • Classical conditioning: Advertisers use this method to develop positive associations with products (e.g., associating a sports drink with beautiful people).
    • Operant conditioning: Attitudes can change based on rewards and punishments. (e.g., negative feedback about smoking can lead to avoiding it).
    • Observation: Observing admired individuals' attitudes often leads to adopting similar beliefs (e.g., children observing parents' attitudes).

    Functions of Attitudes

    • Adjustment function: Attitudes guide people towards social acceptance.
    • Value-expressive function: Attitudes reflect core values and beliefs.
    • Ego-defensive function: Attitudes shield individuals from uncomfortable realities.
    • Knowledge function: Attitudes help make sense of a complex world, simplifying information processing.

    Job Attitudes

    • Organizational Behavior (OB) focuses on attitudes related to positive or negative evaluations of the work environment.
    • Key job attitudes include job satisfaction, job involvement, organizational commitment, perceived organizational support, and employee engagement.
    • Job satisfaction is a positive feeling about one's job based on its characteristics.
    • Job involvement involves identifying with one's job, actively participating, and considering performance crucial to self-worth.
    • Psychological empowerment describes an employee's belief in their influence on the work environment, competence, job meaning, and autonomy.
    • Organizational commitment measures the degree to which an employee identifies with an organization, its goals, and wishes to remain a member.
    • Perceived organizational support (POS) illustrates the degree to which an organization values employees' contributions and well-being.
    • Employee engagement refers to an employee's enthusiasm for their job.

    Are These Job Attitudes All That Distinct?

    • Evidence suggests these job attitudes often overlap significantly, potentially influenced by personality traits. Knowing job satisfaction often gives insights into how a person views the organization.

    Values

    • Values represent basic convictions about what mode of conduct or end-state of existence is preferable.
    • Values include judgments about what is right, good, and desirable.
    • Values have content (what the mode of conduct or end-state is) and intensity (how important).
    • Individual's ranking of values is called a value system.
    • Values tend to be relatively stable but can be changed.
    • Values relate to personality traits.

    Terminal versus Instrumental Values

    • Terminal values are desirable end states of existence (e.g., freedom and prosperity).
    • Instrumental values are preferable modes of behavior or means of achieving terminal values (e.g., self-improvement and ambition).
    • The Rokeach Value Survey (RVS) has terminal and instrumental values, each with 18 values.
    • Values vary among groups and occupations.

    Generational Values

    • Values change across generations.
    • Researchers study generational cohorts to understand common work values.
    • Examples of generational value differences include different attitudes toward work/life balance and loyalty.

    Cultural Values

    • Values are learned and vary across cultures.
    • Hofstede's framework and the GLOBE framework identify dimensions of cultural values (e.g., power distance and individualism-collectivism).
    • The GLOBE framework is an extension of Hofstede's that includes more aspects like humane orientation and performance orientation.

    Motivation

    • Motivation is the process that explains an individual's intensity, direction, and persistence of effort toward attaining a goal.
    • Intensity describes how hard a person tries.
    • Direction is the effort channeled to benefit the organization.
    • Persistence is the length of time an individual maintains effort.
    • Motivation works best when personal needs align with organizational goals.
    • A need is an internal state that makes outcomes appear desirable, and unmet needs cause tension.

    Early Theories of Motivation (Content Theories)

    • Hierarchy of Needs Theory (Maslow): Motivation is driven by a hierarchy of five needs (physiological, safety, love/belonging, esteem, and self-actualization). Each need must be met before moving to the next.
    • Theory X and Theory Y (McGregor): Theory X assumes negativity and external control is necessary to motivate employees, while Theory Y assumes positive and self-motivation and that employees can be entrusted to achieve goals.

    Two-Factor Theory (Herzberg)

    • Motivation is driven by motivators (intrinsic factors leading to job satisfaction) and hygiene factors (extrinsic factors leading to job dissatisfaction).
    • This theory differs from previous approaches by showing that satisfaction and dissatisfaction are not opposite ends of the same continuum. Hygiene factors only result in the absence of dissatisfaction while motivators result in job satisfaction.

    McClelland's Theory of Needs

    • Individuals are motivated by one of three needs- achievement, power, or affiliation. These are learned and often a person's dominant need drives their behavior and motivation.

    Contemporary Theories of Motivation (Process Theories)

    • Goal-setting theory: Specific and difficult goals, with feedback, lead to higher performance. MBO (management by objectives) programs are a common way of establishing goals.
    • Self-efficacy theory: Belief in one's ability to succeed. Components leading to higher self-efficacy include experiences of mastery, vicarious experiences, verbal persuasion, and emotional/physiological states.
    • Equity theory: Motivation is influenced by the perceived fairness between inputs and outputs compared to others, with potential responses as employees change inputs, outcomes, or perception of others.
    • Expectancy theory: Motivation is driven by the belief that effort will lead to performance, performance will lead to reward, and that the reward will satisfy individual goals.

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    Explore the essential concepts of attitude, value, and motivation in this quiz focused on Unit 3. Learn about the definition of attitude, its components, and how it influences behavior. This quiz is designed to enhance your understanding of psychological principles related to attitudes.

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