Org. Change Ch. 1 (MC)

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Questions and Answers

What is a factor included in PESTLE environmental analysis?

Internal

Management

External

Technological (correct)

Which factor is an example of a political shift focusing on management and efficiency in public services?

Low unemployment

New Public Management (NPM) (correct)

Union recognition

Balancing economic growth

What triggers include changes in expectations, demographics, family structures, and cultural awareness affecting workplaces?

International bodies influencing organizational life

Socio-cultural factors (correct)

Economic indicators

Technological investment

Which of the following is an internal trigger for change in organizations?

Falling performance Signup and view all the answers

What aspect will see technology transforming organizational functions in the future of work?

Flexible, independent work Signup and view all the answers

Which of the following is NOT included in PESTLE environmental analysis?

Financial Signup and view all the answers

What is the primary focus of managers' efforts in developing a business culture?

Making ethics and corporate social responsibility integral to the business model Signup and view all the answers

How does the temporal environment influence organizations?

It influences organizations through industry-based innovation and their own life-cycles Signup and view all the answers

In terms of environmental turbulence, what characterizes Level 3?

Predictable threats and opportunities Signup and view all the answers

What type of change is described as 'other sequences of events and actions arising from the past and continuing to impact on the future where explanations do not command widespread acceptance'?

Open-ended change Signup and view all the answers

What does 'far from certainty' describe in terms of organizational members' situations?

Open-ended change Signup and view all the answers

According to Ansoff and McDonnell, what characterizes Level 1 of environmental turbulence?

Repetitive environment with stability of markets Signup and view all the answers

What is the second type of environment as per the text?

PEST framework environment Signup and view all the answers

What do future leaders need to be according to the text?

Agile, authentic, sustainable, and talented Signup and view all the answers

According to Da, how can an organization be described?

A social entity with goals, purpose, boundaries, and recognizable structure Signup and view all the answers

What did Silverman challenge about the idea of organizations as systems?

The assumption of unanimous goal definition and consensus within the organization Signup and view all the answers

What approach to understanding organizations emerged as an alternative view to the idea of organizations as systems?

Social action approach Signup and view all the answers

What does Stacy's idea of organizations as complex systems emphasize?

The unpredictability due to interactions in individual, social, organizational, and environmental domains Signup and view all the answers

What do most commentators agree about business conditions?

They continue to be increasingly complex and uncertain as the pace for change quickens Signup and view all the answers

What is an essential characteristic of organizations according to Illustration 1.1?

Having boundaries defining inside and outside participants Signup and view all the answers

Study Notes

Both public and private sectors face fast-moving changes, with varying interpretations of events due to differing organizational cultures, policies, and histories.
Environmental analysis often includes Political, Economic, Social, Technological, Legal, and Ecological factors (PESTLE).
Political triggers include national and international bodies influencing organizational life, with New Public Management (NPM) being an example of a political shift focusing on management and efficiency in public services.
Economic indicators include balancing economic growth, a healthy balance of payments, low inflation, and low unemployment.
Socio-cultural factors influence organizational structure and management, with changes in expectations, demographics, family structures, and cultural awareness affecting workplaces.
Technological investment drives productivity and changes the way organizations choose to structure themselves, affecting the required knowledge and skills of employees.
Internal triggers for change include leadership changes, falling performance, new visions, high turnover, union recognition, relocation, technology adoption, and mergers or acquisitions.
The future of work will see technology transforming organizational functions, with more devices connected to the internet, the rise of flexible, independent work, wider, flatter structures, and increased focus on diversity.

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Description

Test your knowledge of organizations and their changing environments with this quiz on the characteristics and purpose of organizations. Explore how organizations are structured and their boundaries according to Daft's description.