Understanding Organizational Resistance to Change
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Questions and Answers

What is a key characteristic of modern business processes?

  • Increased number of employees
  • Simplicity, fewer employees, and flatter organizations (correct)
  • Complexity and redundancy
  • Centralized decision-making structures

    • What is highlighted in Porter's Competitive Forces Model?

  • Historical trends in consumer behavior
  • Impacts of climate change on businesses
  • Technological advancements in a specific industry
  • Power dynamics, innovation, buying power, and customer power (correct)

    • How can Information System Strategies help deal with competitive forces?

  • By ignoring customer feedback
  • By maximizing the need for physical inventories
  • By restocking products only when inventory is low
  • By customizing products to focus on high-profit customers (correct)

    • What is the Internet of Things (IoT) mainly characterized by?

    <p>Growing use of sensors in products</p> Signup and view all the answers

    According to the Business Value Chain Model, where can competitive strategies be best applied?

    <p>Specific activities in the business value chain</p> Signup and view all the answers

    What does network economics refer to?

    <p>Economic value based on the number of people using a product</p> Signup and view all the answers

    What is the main reason for the failure of large projects according to the text?

    <p>Organizational and political resistance to change</p> Signup and view all the answers

    How does information technology impact organizational structures?

    <p>It encourages task force–networked organizations</p> Signup and view all the answers

    What does the Internet enhance for organizations?

    <p>Increases accessibility, storage, and distribution of information and knowledge</p> Signup and view all the answers

    How should change be implemented in an organization according to the text?

    <p>Changing technology, tasks, structure, and people simultaneously</p> Signup and view all the answers

    How are changes in technology handled by organizations according to the text?

    <p>Changes are absorbed, interpreted, deflected, and defeated by organizational elements</p> Signup and view all the answers

    What is the main focus of Business-to-Employee (B2E) interactions?

    <p>Improving internal processes and structure</p> Signup and view all the answers

    What is the purpose of implementing an Intranet in a Business-to-Employee (B2E) scenario?

    <p>Increasing sense of belonging among employees</p> Signup and view all the answers

    What does 'Digital Edge' refer to in the context of IT organizations?

    <p>Value creation and revenue growth using digital assets</p> Signup and view all the answers

    Which type of interaction involves relationships with other organizations through InterOrganizational Systems (IOS)?

    <p>Business-to-Business (B2B)</p> Signup and view all the answers

    In the context of IT organizations, what does 'Identify Digital Value' involve?

    <p>Understanding how IT can create value for customers</p> Signup and view all the answers

    What is a key benefit of Business Process Reengineering within an organization?

    <p>Improving internal processes and structure</p> Signup and view all the answers

    What is a key challenge in strategic planning highlighted in the text?

    <p>Prioritizing operational allocation over development</p> Signup and view all the answers

    How does the text suggest overcoming the challenge of shortening strategic planning cycles?

    <p>Emphasizing future vision capabilities</p> Signup and view all the answers

    What is the recommended focus for organizations according to the text?

    <p>Emphasizing portfolio management over projects</p> Signup and view all the answers

    Why is it challenging to fund infrastructure development according to the text?

    <p>Limited resources allocated to operational needs</p> Signup and view all the answers

    What role is suggested for CIOs to address strategic planning challenges?

    <p>Participating in Board of Directors meetings</p> Signup and view all the answers

    What is the purpose of Ishikawa Fishbone diagram in the context provided?

    <p>Analyzing internal and external business situations</p> Signup and view all the answers

    What type of analysis involves looking for relationships or intersections, as mentioned in the text?

    <p>Matrix Analysis</p> Signup and view all the answers

    Which method is used in the analysis of the future situation based on descriptive data?

    <p>Forecasting Analysis</p> Signup and view all the answers

    In the context provided, what is the purpose of Matrix TOWS?

    <p>Determining future business scope</p> Signup and view all the answers

    What is accomplished during the 'Tahap Strategi' phase described?

    <p>Determining Objectives and Goals</p> Signup and view all the answers

    Which method is used to analyze the readiness of an area with data sources including BPS reports and local development plans?

    <p>SWOT Analysis</p> Signup and view all the answers

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