Understanding Organizational Resistance to Change
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Questions and Answers

What is a key characteristic of modern business processes?

  • Increased number of employees
  • Simplicity, fewer employees, and flatter organizations (correct)
  • Complexity and redundancy
  • Centralized decision-making structures

What is highlighted in Porter's Competitive Forces Model?

  • Historical trends in consumer behavior
  • Impacts of climate change on businesses
  • Technological advancements in a specific industry
  • Power dynamics, innovation, buying power, and customer power (correct)

How can Information System Strategies help deal with competitive forces?

  • By ignoring customer feedback
  • By maximizing the need for physical inventories
  • By restocking products only when inventory is low
  • By customizing products to focus on high-profit customers (correct)

What is the Internet of Things (IoT) mainly characterized by?

<p>Growing use of sensors in products (D)</p> Signup and view all the answers

According to the Business Value Chain Model, where can competitive strategies be best applied?

<p>Specific activities in the business value chain (D)</p> Signup and view all the answers

What does network economics refer to?

<p>Economic value based on the number of people using a product (D)</p> Signup and view all the answers

What is the main reason for the failure of large projects according to the text?

<p>Organizational and political resistance to change (C)</p> Signup and view all the answers

How does information technology impact organizational structures?

<p>It encourages task force–networked organizations (A)</p> Signup and view all the answers

What does the Internet enhance for organizations?

<p>Increases accessibility, storage, and distribution of information and knowledge (B)</p> Signup and view all the answers

How should change be implemented in an organization according to the text?

<p>Changing technology, tasks, structure, and people simultaneously (B)</p> Signup and view all the answers

How are changes in technology handled by organizations according to the text?

<p>Changes are absorbed, interpreted, deflected, and defeated by organizational elements (B)</p> Signup and view all the answers

What is the main focus of Business-to-Employee (B2E) interactions?

<p>Improving internal processes and structure (D)</p> Signup and view all the answers

What is the purpose of implementing an Intranet in a Business-to-Employee (B2E) scenario?

<p>Increasing sense of belonging among employees (B)</p> Signup and view all the answers

What does 'Digital Edge' refer to in the context of IT organizations?

<p>Value creation and revenue growth using digital assets (A)</p> Signup and view all the answers

Which type of interaction involves relationships with other organizations through InterOrganizational Systems (IOS)?

<p>Business-to-Business (B2B) (B)</p> Signup and view all the answers

In the context of IT organizations, what does 'Identify Digital Value' involve?

<p>Understanding how IT can create value for customers (A)</p> Signup and view all the answers

What is a key benefit of Business Process Reengineering within an organization?

<p>Improving internal processes and structure (C)</p> Signup and view all the answers

What is a key challenge in strategic planning highlighted in the text?

<p>Prioritizing operational allocation over development (D)</p> Signup and view all the answers

How does the text suggest overcoming the challenge of shortening strategic planning cycles?

<p>Emphasizing future vision capabilities (D)</p> Signup and view all the answers

What is the recommended focus for organizations according to the text?

<p>Emphasizing portfolio management over projects (B)</p> Signup and view all the answers

Why is it challenging to fund infrastructure development according to the text?

<p>Limited resources allocated to operational needs (A)</p> Signup and view all the answers

What role is suggested for CIOs to address strategic planning challenges?

<p>Participating in Board of Directors meetings (A)</p> Signup and view all the answers

What is the purpose of Ishikawa Fishbone diagram in the context provided?

<p>Analyzing internal and external business situations (A)</p> Signup and view all the answers

What type of analysis involves looking for relationships or intersections, as mentioned in the text?

<p>Matrix Analysis (D)</p> Signup and view all the answers

Which method is used in the analysis of the future situation based on descriptive data?

<p>Forecasting Analysis (A)</p> Signup and view all the answers

In the context provided, what is the purpose of Matrix TOWS?

<p>Determining future business scope (B)</p> Signup and view all the answers

What is accomplished during the 'Tahap Strategi' phase described?

<p>Determining Objectives and Goals (D)</p> Signup and view all the answers

Which method is used to analyze the readiness of an area with data sources including BPS reports and local development plans?

<p>SWOT Analysis (C)</p> Signup and view all the answers

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