Questions and Answers
Which author wrote 'Mintzberg on management'?
Mintzberg, H.
Which publication is authored by Ross, A., Wenzel, F. J., & Mityling, J. W.?
Leadership for the future: core competencies in health care
Which author's work is titled 'Principles of management'?
Petrov, K.
In which publication can one find 'Health service management lecture notes for second year public health students'?
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Who authored the work 'Skills of an effective administrator'?
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What is the primary focus of the Health Services Management course at the College of Public Health & Tropical Medicine?
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What is the main difference between administration and management?
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What is the role of health services managers in organizations?
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What does the field of health management and policy primarily focus on?
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What is the systematic process of using resources efficiently to achieve specific objectives effectively through planning, organizing, leading/directing, and controlling called?
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Why are economic uncertainties, ethical issues, trust, competition, and shortage of qualified professionals mentioned as adding complexity to healthcare services?
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According to the Management Roles Approach, which role involves being a figurehead, a leader, and a liaison?
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Which of the following skills is essential for a manager to deal with a variety of personalities and motivate workers in hard and uncertain situations?
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What is the association between efficiency and effectiveness in practical management?
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According to Henri Fayol's Management Functions Cycle, which function involves setting objectives and determining a course of action to achieve them?
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Discussing the challenges of being a manager, which challenge involves depending on others' work performance to achieve success?
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Considering Jaber's goal of improving the quality of epidemiological services, which skill would he need to possess as proposed by Katz?
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What are the three decisional roles identified by Mintzberg's Management Roles Approach?
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Which management level requires a combination of human and technical skills?
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What is the primary responsibility of health center manager Anwar?
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What function involves coordinating activities, directing others, motivating employees, and communicating?
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Which management function involves monitoring activities, reviewing KPIs, taking decisions, and achieving goal settings?
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What are the four functions identified by the management functions approach?
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What is the primary focus of the Health Services Management course at the College of Public Health & Tropical Medicine?
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What is the systematic process of using resources efficiently to achieve specific objectives effectively through planning, organizing, leading/directing, and controlling called?
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According to the Management Roles Approach, which role involves being a figurehead, a leader, and a liaison?
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What is the association between efficiency and effectiveness in practical management?
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Which author's work is titled 'Principles of management'?
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What does the field of health management and policy primarily focus on?
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Study Notes
- Organization is a group of individuals working together to achieve a specific goal, with a structure and resources (e.g., hospital).
- Management functions approach identifies four functions: planning, organizing, leading, and controlling.
- Planning involves structuring work, assigning responsibilities, distributing resources, and setting goals.
- Leading involves coordinating activities, directing others, motivating employees, and communicating.
- Organizing involves staffing, focusing on goals, managing conflicts, and achieving goal settings.
- Controlling involves monitoring activities, reviewing KPIs, taking decisions, and achieving goal settings.
- Management functions overlap and impact each other, and each function's output serves as input for the others.
- Mintzberg's Management Roles Approach identifies three interpersonal roles (figurehead, leader, liaison), three informational roles (monitor, disseminator, spokesperson), and six decisional roles (entrepreneur, disturbance handler, resource allocator, negotiator).
- Top managers require conceptual skills, middle managers require human and technical skills, and lower-level managers require human skills.
- Health managers have diverse roles, with the significance of each role varying based on the specific job and time.
- Health center manager Anwar is responsible for overseeing health services provided to staff, students, and community members.
- Anwar's tasks include hiring staff, ordering supplies, managing budgets, and coordinating with external organizations.
- The scope of Anwar's responsibilities determines the range of tasks he performs.
- Anwar's role as a health manager requires a combination of technical, human, and conceptual skills.
- Health managers face challenges related to resource allocation, staffing, and providing quality health services, among others.
- Health managers must adapt to changing health care policies and regulations, and must effectively manage their teams and resources to meet the needs of their constituents.
