Understanding Organizational Characteristics Quiz
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Questions and Answers

Which author wrote 'Mintzberg on management'?

  • Longest, B. B., Rakich, J. S., & Darr, K.
  • Mullins, L.J.
  • Katz, R. L.
  • Mintzberg, H. (correct)

    • Which publication is authored by Ross, A., Wenzel, F. J., & Mityling, J. W.?

  • Leadership for the future: core competencies in health care (correct)
  • Managing health services organizations and systems
  • Management
  • Health service management lecture notes for second year public health students

    • Which author's work is titled 'Principles of management'?

  • WHO
  • Teka, H.
  • Petrov, K. (correct)
  • Robbins, S. P., & Coulter, M.

    • In which publication can one find 'Health service management lecture notes for second year public health students'?

    <p>Health service management lecture notes for second year public health students</p> Signup and view all the answers

    Who authored the work 'Skills of an effective administrator'?

    <p>Katz, R. L.</p> Signup and view all the answers

    What is the primary focus of the Health Services Management course at the College of Public Health & Tropical Medicine?

    <p>Understanding the complexity of health services and recognizing management theories and techniques</p> Signup and view all the answers

    What is the main difference between administration and management?

    <p>Administration refers to determinative level functions, while management refers to executive level functions</p> Signup and view all the answers

    What is the role of health services managers in organizations?

    <p>Directly managing resources and staff</p> Signup and view all the answers

    What does the field of health management and policy primarily focus on?

    <p>Ensuring healthcare access, developing health policies, and analyzing the impact of policies on health outcomes</p> Signup and view all the answers

    What is the systematic process of using resources efficiently to achieve specific objectives effectively through planning, organizing, leading/directing, and controlling called?

    <p>$ ext{Management}$</p> Signup and view all the answers

    Why are economic uncertainties, ethical issues, trust, competition, and shortage of qualified professionals mentioned as adding complexity to healthcare services?

    <p>They pose challenges that need to be addressed by healthcare services managers</p> Signup and view all the answers

    According to the Management Roles Approach, which role involves being a figurehead, a leader, and a liaison?

    <p>Middle manager</p> Signup and view all the answers

    Which of the following skills is essential for a manager to deal with a variety of personalities and motivate workers in hard and uncertain situations?

    <p>Interpersonal skills</p> Signup and view all the answers

    What is the association between efficiency and effectiveness in practical management?

    <p>Efficiency is achieving the best possible results with available resources, while effectiveness is meeting objectives.</p> Signup and view all the answers

    According to Henri Fayol's Management Functions Cycle, which function involves setting objectives and determining a course of action to achieve them?

    <p>Planning</p> Signup and view all the answers

    Discussing the challenges of being a manager, which challenge involves depending on others' work performance to achieve success?

    <p>Depending on others’ work performance to achieve success</p> Signup and view all the answers

    Considering Jaber's goal of improving the quality of epidemiological services, which skill would he need to possess as proposed by Katz?

    <p>Conceptual skills</p> Signup and view all the answers

    What are the three decisional roles identified by Mintzberg's Management Roles Approach?

    <p>Entrepreneur, disturbance handler, resource allocator</p> Signup and view all the answers

    Which management level requires a combination of human and technical skills?

    <p>Middle managers</p> Signup and view all the answers

    What is the primary responsibility of health center manager Anwar?

    <p>Overseeing health services provided to staff, students, and community members</p> Signup and view all the answers

    What function involves coordinating activities, directing others, motivating employees, and communicating?

    <p>Leading</p> Signup and view all the answers

    Which management function involves monitoring activities, reviewing KPIs, taking decisions, and achieving goal settings?

    <p>Controlling</p> Signup and view all the answers

    What are the four functions identified by the management functions approach?

    <p>Controlling</p> Signup and view all the answers

    What is the primary focus of the Health Services Management course at the College of Public Health & Tropical Medicine?

    <p>Understanding the association between public health and HS management</p> Signup and view all the answers

    What is the systematic process of using resources efficiently to achieve specific objectives effectively through planning, organizing, leading/directing, and controlling called?

    <p>Strategic management</p> Signup and view all the answers

    According to the Management Roles Approach, which role involves being a figurehead, a leader, and a liaison?

    <p>Interpersonal role</p> Signup and view all the answers

    What is the association between efficiency and effectiveness in practical management?

    <p>$\text{Efficiency} = \frac{\text{Input}},{\text{Output}}$, $\text{Effectiveness} = \frac{\text{Achieved goals}},{\text{Intended goals}}$</p> Signup and view all the answers

    Which author's work is titled 'Principles of management'?

    <p>Koontz, H.</p> Signup and view all the answers

    What does the field of health management and policy primarily focus on?

    <p>Healthcare administration</p> Signup and view all the answers

    Study Notes

    • Organization is a group of individuals working together to achieve a specific goal, with a structure and resources (e.g., hospital).
    • Management functions approach identifies four functions: planning, organizing, leading, and controlling.
    • Planning involves structuring work, assigning responsibilities, distributing resources, and setting goals.
    • Leading involves coordinating activities, directing others, motivating employees, and communicating.
    • Organizing involves staffing, focusing on goals, managing conflicts, and achieving goal settings.
    • Controlling involves monitoring activities, reviewing KPIs, taking decisions, and achieving goal settings.
    • Management functions overlap and impact each other, and each function's output serves as input for the others.
    • Mintzberg's Management Roles Approach identifies three interpersonal roles (figurehead, leader, liaison), three informational roles (monitor, disseminator, spokesperson), and six decisional roles (entrepreneur, disturbance handler, resource allocator, negotiator).
    • Top managers require conceptual skills, middle managers require human and technical skills, and lower-level managers require human skills.
    • Health managers have diverse roles, with the significance of each role varying based on the specific job and time.
    • Health center manager Anwar is responsible for overseeing health services provided to staff, students, and community members.
    • Anwar's tasks include hiring staff, ordering supplies, managing budgets, and coordinating with external organizations.
    • The scope of Anwar's responsibilities determines the range of tasks he performs.
    • Anwar's role as a health manager requires a combination of technical, human, and conceptual skills.
    • Health managers face challenges related to resource allocation, staffing, and providing quality health services, among others.
    • Health managers must adapt to changing health care policies and regulations, and must effectively manage their teams and resources to meet the needs of their constituents.

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    Description

    Test your knowledge of the common characteristics of organizations and managerial levels with this quiz. Explore topics such as organizational goals, people involvement, structure, and resources.

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