Understanding Interview Bias and Structured Questions
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Questions and Answers

What is one major downside of interviews in employee selection?

  • Interviews are less informative than resumes.
  • Interviews can be subjective and influenced by biases. (correct)
  • Interviewers' time is not considered a factor in the cost.
  • Interviews are always conducted by trained professionals.

Which bias involves interpreting information in a way that supports one's existing beliefs?

  • Framing Effect
  • Confirmation Bias (correct)
  • Stereotyping
  • Anchoring Bias

How can interviewer biases be effectively reduced?

  • Through comprehensive interviewer training. (correct)
  • By using more resumes instead of interviews.
  • By limiting the time allocated for interviews.
  • By ensuring each interview is unstructured.

What is the consequence of Anchoring Bias in decision-making?

<p>It leads to over-reliance on initial information. (B)</p> Signup and view all the answers

Which type of bias involves forming judgments about individuals based on their group characteristics?

<p>Stereotyping (C)</p> Signup and view all the answers

What describes the purpose of interviewer training in the hiring process?

<p>To minimize the subjectivity and biases in interviews. (D)</p> Signup and view all the answers

During an interview, what does Anchoring Bias often cause interviewers to do?

<p>Overvalue the first piece of information encountered. (A)</p> Signup and view all the answers

Which of the following best describes an interview's cost implications?

<p>The main factor contributing to the cost is the interviewer's time. (D)</p> Signup and view all the answers

What is the halo effect in the context of interviews?

<p>An influence where one positive characteristic leads to an overall positive assessment. (D)</p> Signup and view all the answers

Which of the following describes leading questions in an interview?

<p>Questions that are framed to elicit responses that align with the interviewer's beliefs. (B)</p> Signup and view all the answers

What effect does interviewer domination have in an interview setting?

<p>It can lead to one-sided discussions that may disadvantage the candidate. (D)</p> Signup and view all the answers

How does similar-to-me bias affect an interviewer's judgment?

<p>Interviewer favors candidates who share similar characteristics or backgrounds. (C)</p> Signup and view all the answers

What is the primary purpose of situational questions during an interview?

<p>To predict future performance based on real-life job situations. (C)</p> Signup and view all the answers

What is the focus of behavioral questions in an interview?

<p>Past work experiences to predict future behavior. (B)</p> Signup and view all the answers

Which of the following is NOT a characteristic of leading questions?

<p>They are open-ended and exploratory. (A)</p> Signup and view all the answers

What is implied by the pitchfork effect during interviews?

<p>One strong negative trait can overshadow all other characteristics. (C)</p> Signup and view all the answers

Flashcards

Interview Bias

A flaw in the interview process where personal opinions and prejudices affect the interviewer's judgment, leading to unfair evaluations.

Confirmation Bias

The tendency to favor information that confirms pre-existing beliefs and ignore contrary evidence.

Interviewer Training

A process of educating interviewers on techniques to minimize bias and ensure fair evaluations during the interview.

Anchoring Bias

The tendency to overemphasize the first piece of information received, leading to over-reliance on initial impressions.

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Stereotyping

Making generalizations about individuals based solely on their membership in a particular group, disregarding individual characteristics.

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Halo Effect

The tendency to judge someone positively across all areas based on one positive attribute or impression.

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Leading Questions

Questions phrased to elicit a specific desired answer, potentially influencing the candidate's response.

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Interviewer Domination

The interviewer monopolizing the conversation, limiting candidate participation and preventing a balanced assessment.

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Similar-to-Me Bias

Interviewer favoring candidates who share similar characteristics or backgrounds, leading to biased decision-making.

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Situational Questions

Interview questions designed to assess candidates by presenting hypothetical work scenarios and gauging their problem-solving and decision-making skills.

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Behavioral Questions

Interview questions focused on past work experiences, behaviors, and accomplishments to predict future performance.

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Pitchfork Effect

When one negative trait overshadows all other positive attributes, leading to an overly negative assessment.

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Interview Cost

The economic expense associated with conducting interviews, primarily driven by the time and resources of the interviewers.

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Study Notes

Interview Bias

  • Interviewing is an expensive part of the selection process (interviewer's time).
  • Interviews are subjective and prone to bias.
  • Interviewer training is a way to reduce biases.
  • Confirmation Bias: Tendency to favor information that confirms existing beliefs.
  • Anchoring Bias: Over-reliance on initial information when making decisions (the "anchor").
  • Stereotyping: Forming opinions based on race, gender, religion, or other characteristics.
  • Halo Effect: Positive characteristics overshadowing the entire interview.
  • Pitchfork Effect: Negative characteristics overshadowing the entire interview.
  • Leading Questions: Framing questions to elicit desired answers.
  • Interviewer Domination: Interviewer talking more than the applicant.
  • Similar-to-me Bias: Favorability towards candidates with similar backgrounds.

Types of Structured Questions

  • Situational Questions: Job-specific questions that test cognitive ability in real-world scenarios.
  • Behavioral Questions: Evaluating past performance to predict future performance.
  • Personality-Based Questions: Assessing personality traits relevant to the job.

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Description

This quiz explores various biases that can affect the interview process, such as confirmation bias, stereotyping, and the halo effect. Additionally, it examines types of structured questions that can help mitigate these biases during interviews. Test your knowledge on how to conduct fair and effective interviews.

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