PCM 975-988 hard
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Questions and Answers

What action did the architect take when the client did not make the required payment for the DD documents?

  • Refused to release the DD documents until payment was made (correct)
  • Released the DD documents without receiving payment
  • Offered a discount on the payment owed
  • Threatened to stop working on the project
  • How did the client react when the architect insisted on payment before releasing the DD documents?

  • Apologized for the delay in payment
  • Surprised and unhappy (correct)
  • Refused to make any payment
  • Understood and agreed immediately
  • What was the architect owed for at the conclusion of the DD phase?

  • $100,000
  • $1 million (correct)
  • $500,000
  • $10,000
  • What factor does the text emphasize in determining compensation for architects?

    <p>Value, risk, and effort required to deliver services</p> Signup and view all the answers

    What does principled negotiation emphasize?

    <p>Concentrating on the merits of the problem</p> Signup and view all the answers

    Why do some people resort to their original positions during a negotiation according to the text?

    <p>They fear overstepping their authority</p> Signup and view all the answers

    What is suggested as the easiest way to concentrate on the merits of a problem in negotiation?

    <p>Looking outside the argument to objective criteria</p> Signup and view all the answers

    What is the goal of principled negotiation?

    <p>To win over the Other</p> Signup and view all the answers

    How do solid negotiators approach understanding the Other's position?

    <p>By asking non-confrontational questions</p> Signup and view all the answers

    What is the purpose of asking questions in negotiations?

    <p>To understand the Other's problems and needs</p> Signup and view all the answers

    Why is it important for negotiators to actively participate in expressing their interests?

    <p>To ensure their interests are addressed</p> Signup and view all the answers

    What do expert negotiators do with differences in opinions?

    <p>Use them to strengthen common ground</p> Signup and view all the answers

    What is a corollary to speaking out in negotiations?

    <p>Taking in by actively listening</p> Signup and view all the answers

    What is a key interest shared by owners, architects, engineers, contractors, and subcontractors?

    <p>The project coming in on time and on budget</p> Signup and view all the answers

    What does active involvement in negotiations require?

    <p>Speaking, listening, and hearing</p> Signup and view all the answers

    How can brainstorming benefit negotiations?

    <p>It allows everyone to place ideas on the table without commitment.</p> Signup and view all the answers

    What do expert negotiators do with differences in definitions of success?

    <p>Explore them to strengthen common ground.</p> Signup and view all the answers

    How can active listening be proven?

    <p>By summarizing what was heard and confirming with the Other party.</p> Signup and view all the answers

    What is essential for achieving negotiation goals?

    <p>Participating actively in expressing interests.</p> Signup and view all the answers

    What are some elements that drive a person's interests?

    <p>Needs, wants, desires, and emotions</p> Signup and view all the answers

    Why is it essential for architects to understand their interests in negotiation?

    <p>To avoid misunderstandings</p> Signup and view all the answers

    What can differences in interests lead to?

    <p>Misunderstandings</p> Signup and view all the answers

    What might an owner want in a negotiation with an architect?

    <p>Lower fee</p> Signup and view all the answers

    What should architects focus on instead of positions in negotiation?

    <p>Interests</p> Signup and view all the answers

    What allows parties to find mutually beneficial ways to meet their interests?

    <p>Understanding interests</p> Signup and view all the answers

    What might an owner prioritize in a negotiation with an architect?

    <p>Budget or return on investment</p> Signup and view all the answers

    What is the primary focus for architects when confronting problems in negotiation?

    <p>Interests</p> Signup and view all the answers

    What drives an owner's desire for a lower fee in negotiation with an architect?

    <p>Managing project risks</p> Signup and view all the answers

    What is the consequence of focusing on positions in negotiation according to the text?

    <p>Both parties lose the opportunity to develop a working relationship</p> Signup and view all the answers

    What should architects ask questions about in negotiation according to the text?

    <p>Interests of the other party</p> Signup and view all the answers

    What is essential for project success according to the text?

    <p>Developing a working relationship</p> Signup and view all the answers

    What is one reason why negotiation may not be taught in many architecture schools?

    <p>It is not a priority in the curriculum</p> Signup and view all the answers

    Who are the parties that architects negotiate with on a daily basis?

    <p>Clients, contractors, and building officials</p> Signup and view all the answers

    What does principled negotiation emphasize?

    <p>Respecting all parties and focusing on underlying interests</p> Signup and view all the answers

    What do effective negotiators recognize and respect?

    <p>Both the global realities and the unique realities of individuals at the table</p> Signup and view all the answers

    Why should negotiators avoid debasing themselves or others to win an agreement?

    <p>It may lead to a sour working relationship</p> Signup and view all the answers

    What is essential for architects in today's business climate?

    <p>Negotiation skills along with technical expertise</p> Signup and view all the answers

    What do some in the profession view negotiation as?

    <p>Unseemly, potentially combative, and unethical</p> Signup and view all the answers

    What does negotiation involve according to the Harvard Project on Negotiation?

    <p>Distinguishing people from their problems and focusing on underlying interests</p> Signup and view all the answers

    Why do architects need to know their interests to succeed in negotiation?

    <p>To meet their critical interests in a special and appropriate way</p> Signup and view all the answers

    What does effective negotiation allow for according to the text?

    <p>The development of enticing options that meet disparate parties' critical interests</p> Signup and view all the answers

    What should negotiators focus on according to principled negotiation?

    <p>Distinguishing people from their problems and focusing on underlying interests</p> Signup and view all the answers

    What can lead to a sour working relationship according to the text?

    <p>Debasing oneself or others to win an agreement</p> Signup and view all the answers

    Study Notes

    • Negotiation is a problem-solving skill that can be learned and mastered, but many architecture schools don't teach it.
    • Architects negotiate daily with various parties such as clients, contractors, and building officials.
    • Negotiating design issues is common in architecture practice.
    • Some in the profession view negotiation as unseemly, potentially combative, and unethical.
    • The Harvard Project on Negotiation is a leading resource for negotiation techniques, emphasizing principled negotiations.
    • Principled negotiation involves distinguishing people from their problems, focusing on underlying interests, and respecting all parties.
    • Effective negotiators recognize and respect both the global realities and the unique realities of individuals at the table.
    • Negotiators should not debase themselves or others to win an agreement, as this can lead to a sour working relationship.
    • Architects, like all professionals, need to know their interests to succeed in negotiation.
    • Negotiation is essential for architects in today's business climate, as it allows for the development of enticing options that meet the critical interests of disparate parties in a special and appropriate way.

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    Description

    This quiz explores the concept of interests in a negotiation context, using a relatable example of a teenage girl's desire to attend a prom. It delves into the underlying factors that motivate individuals' positions and how understanding these interests can lead to better negotiation outcomes.

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