CRM Chapter 7
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Questions and Answers

What is one of the key roles of good followers in a team?

  • Challenging the knowledge of their leader
  • Supporting their leader through technical expertise (correct)
  • Ignoring environmental cues for task accomplishment
  • Complying unthinkingly with directives
  • What does followership involve?

  • Disregarding environmental cues and communication
  • Blindly obeying directives
  • Competing with the leader for authority
  • Contributing to task and goal accomplishment (correct)
  • What is a common tendency observed in inexperienced officers during decision-making?

  • Carefully analyzing the situation before taking any action
  • Jumping to drastic conclusions early in decision-making (correct)
  • Acting decisively and promptly upon observing a situation
  • Delaying actions after jumping to a drastic conclusion
  • Which factor is considered more dangerous than responding to calls under the influence of alcohol?

    <p>Excessive fatigue and inadequate periods of rest</p> Signup and view all the answers

    What does the adoption of 'the pack test' reinforce in the wildland theater?

    <p>A cultural norm of physical fitness</p> Signup and view all the answers

    How does dehydration impact bodily functions according to studies?

    <p>It can lead to decreased capacity and damage to bodily functions</p> Signup and view all the answers

    What percentage of body mass loss due to dehydration can lead to decreased capacity and bodily function damage?

    <p>3%</p> Signup and view all the answers

    What is the recommended water to air bottle ratio as a rule of thumb?

    <p>2:1</p> Signup and view all the answers

    How much gatorade is recommended for every 2-3 bottles of water?

    <p>1 bottle</p> Signup and view all the answers

    What is the timeframe for crew cohesion to take effect?

    <p>After approximately 6 weeks</p> Signup and view all the answers

    Which attitude is characterized by the statement 'What's the use'?

    <p>Resignation</p> Signup and view all the answers

    When are pilot induced accidents most likely to occur according to the FAA study?

    <p>When crews have been together for less than a month</p> Signup and view all the answers

    Which attitude is characterized by the statement 'I can do it'?

    <p>Macho</p> Signup and view all the answers

    Which hazardous attitude is exemplified by the belief 'It won't happen to me'?

    <p>Invulnerability</p> Signup and view all the answers

    Which hazardous attitude is represented by the statement 'Don't tell me!'?

    <p>Anti-authority</p> Signup and view all the answers

    What is the term used to describe the tendency to charge ahead without a plan, which can destroy the team approach and increase risk?

    <p>Impulsivity</p> Signup and view all the answers

    What term is used to describe making critical judgement errors in the name of getting the job done?

    <p>Pressing</p> Signup and view all the answers

    What term is used to describe countering a hazardous thought by thinking another thought?

    <p>Taking an antidote</p> Signup and view all the answers

    What percentage of mistakes are made when in a hurry according to the text?

    <p>70% commission errors and 30% omission errors</p> Signup and view all the answers

    What type of mistakes are errors of omission?

    <p>Those in which a required task was neglected</p> Signup and view all the answers

    What did Warren Bennis report about followers' willingness to question leaders' point-of-view?

    <p>70% of followers will not question a leader's point-of-view</p> Signup and view all the answers

    What creates success and personal fulfillment in the followers?

    <p>A powerful leader</p> Signup and view all the answers

    What is one of the responsibilities of a good follower?

    <p>Challenging a leader when actions are contrary to the goals of the organization</p> Signup and view all the answers

    What does chronic complaining and criticism do to an organization?

    <p>Toxic to an organization</p> Signup and view all the answers

    What is a follower responsible for in an organization's culture?

    <p>Responsible for the culture of an organization</p> Signup and view all the answers

    What is considered a failure of responsibility for a follower?

    <p>Acting when the risks are unacceptable and endangers the organization's purposes or violates its purposes</p> Signup and view all the answers

    What does chronic complaining and criticism do to an organization?

    <p>Creates toxicity</p> Signup and view all the answers

    What is the suggested course of action for a good follower when a leader becomes overwhelmed?

    <p>Suggest that the leader take a step back and regain situational awareness</p> Signup and view all the answers

    What is the impact of allowing bad behavior to continue?

    <p>It is an endorsement of the behavior, and silence in the face of abuse is tantamount to committing the abuse yourself</p> Signup and view all the answers

    What is the impact of arrogance on an organization?

    <p>Communication is stifled, creativity is hampered, and initiative is dampened</p> Signup and view all the answers

    What does unconstructive criticism, public berating, and ridicule do to an organization?

    <p>Contrary to the spirit of a constructive organization; should be challenged in a non-public forum</p> Signup and view all the answers

    What should a follower develop to be considered a good follower?

    <p>Healthy respect for authority</p> Signup and view all the answers

    What is the impact of an egotistical perspective, whether in a leader or follower?

    <p>Distorted perspective on the world</p> Signup and view all the answers

    When confronting a leader, what should be communicated about the behavior causing the problem?

    <p>Use specific terms</p> Signup and view all the answers

    What is the consequence of distorting the truth as a follower?

    <p>Team dynamic is destroyed and credibility is damaged</p> Signup and view all the answers

    Study Notes

    Followership and Leadership

    • Good followers play a crucial role in a team, and their involvement involves questioning and constructively opposing leaders' decisions when necessary.

    Decision-Making

    • Inexperienced officers often exhibit a tendency to hesitate during decision-making, leading to potential risks.
    • Responding to calls under the influence of fatigue is considered more dangerous than responding under the influence of alcohol.

    Wildland Theater

    • The adoption of "the pack test" in the wildland theater reinforces the importance of physical fitness and endurance.

    Dehydration and Bodily Functions

    • Dehydration significantly impacts bodily functions, including decreased capacity and potential damage.
    • A 2-3% loss of body mass due to dehydration can lead to decreased capacity and bodily function damage.

    Hydration and Water Intake

    • The recommended water to air bottle ratio is 1:1 as a rule of thumb.
    • For every 2-3 bottles of water, 1 bottle of Gatorade is recommended.

    Team Dynamics

    • Crew cohesion takes effect within a timeframe of 2-3 months.
    • Followers who exhibit a "what's the use" attitude can hinder team progress.

    Hazardous Attitudes

    • The "I can do it" attitude is characterized by overconfidence and a tendency to take unnecessary risks.
    • The "it won't happen to me" attitude is a hazardous thought that can lead to complacency.
    • The "don't tell me" attitude is characterized by a refusal to listen to advice or criticism.

    Pilot-Induced Accidents

    • According to the FAA study, pilot-induced accidents are most likely to occur when pilots are in a hurry.

    Hazardous Tendencies

    • The term "impulsivity" describes the tendency to charge ahead without a plan, which can destroy the team approach and increase risk.
    • "Invulnerability" is the term used to describe making critical judgment errors in the name of getting the job done.
    • "Thought stopping" is a technique used to counter hazardous thoughts by thinking another thought.

    Mistakes and Errors

    • 70% of mistakes are made when in a hurry.
    • Errors of omission are a type of mistake that occurs when a necessary step is overlooked.

    Followers' Responsibilities

    • Warren Bennis reported that followers are often unwilling to question leaders' point-of-view.
    • A good follower is responsible for creating success and personal fulfillment in an organization.
    • One of the responsibilities of a good follower is to question and constructively oppose leaders' decisions.

    Organizational Culture

    • Chronic complaining and criticism can destroy an organization's culture.
    • A follower is responsible for maintaining a positive organizational culture.
    • Failure to address bad behavior is a failure of responsibility for a follower.

    Leadership and Followership

    • When a leader becomes overwhelmed, a good follower should offer support and assistance.
    • Allowing bad behavior to continue can lead to serious consequences for an organization.
    • Arrogance can have a negative impact on an organization, and unconstructive criticism, public berating, and ridicule can be detrimental.
    • A follower should develop emotional intelligence and critical thinking to be considered a good follower.
    • An egotistical perspective, whether in a leader or follower, can have negative consequences.
    • When confronting a leader, a follower should communicate the specific behavior causing the problem.
    • Distorting the truth as a follower can lead to serious consequences.

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