CRM Chapter 7

Followership and Leadership

• Good followers play a crucial role in a team, and their involvement involves questioning and constructively opposing leaders' decisions when necessary.

Decision-Making

• Inexperienced officers often exhibit a tendency to hesitate during decision-making, leading to potential risks.
• Responding to calls under the influence of fatigue is considered more dangerous than responding under the influence of alcohol.

Wildland Theater

• The adoption of "the pack test" in the wildland theater reinforces the importance of physical fitness and endurance.

Dehydration and Bodily Functions

• Dehydration significantly impacts bodily functions, including decreased capacity and potential damage.
• A 2-3% loss of body mass due to dehydration can lead to decreased capacity and bodily function damage.

Hydration and Water Intake

• The recommended water to air bottle ratio is 1:1 as a rule of thumb.
• For every 2-3 bottles of water, 1 bottle of Gatorade is recommended.

Team Dynamics

• Crew cohesion takes effect within a timeframe of 2-3 months.
• Followers who exhibit a "what's the use" attitude can hinder team progress.

Hazardous Attitudes

• The "I can do it" attitude is characterized by overconfidence and a tendency to take unnecessary risks.
• The "it won't happen to me" attitude is a hazardous thought that can lead to complacency.
• The "don't tell me" attitude is characterized by a refusal to listen to advice or criticism.

Pilot-Induced Accidents

• According to the FAA study, pilot-induced accidents are most likely to occur when pilots are in a hurry.

Hazardous Tendencies

• The term "impulsivity" describes the tendency to charge ahead without a plan, which can destroy the team approach and increase risk.
• "Invulnerability" is the term used to describe making critical judgment errors in the name of getting the job done.
• "Thought stopping" is a technique used to counter hazardous thoughts by thinking another thought.

Mistakes and Errors

• 70% of mistakes are made when in a hurry.
• Errors of omission are a type of mistake that occurs when a necessary step is overlooked.

Followers' Responsibilities

• Warren Bennis reported that followers are often unwilling to question leaders' point-of-view.
• A good follower is responsible for creating success and personal fulfillment in an organization.
• One of the responsibilities of a good follower is to question and constructively oppose leaders' decisions.

Organizational Culture

• Chronic complaining and criticism can destroy an organization's culture.
• A follower is responsible for maintaining a positive organizational culture.
• Failure to address bad behavior is a failure of responsibility for a follower.

Leadership and Followership

• When a leader becomes overwhelmed, a good follower should offer support and assistance.
• Allowing bad behavior to continue can lead to serious consequences for an organization.
• Arrogance can have a negative impact on an organization, and unconstructive criticism, public berating, and ridicule can be detrimental.
• A follower should develop emotional intelligence and critical thinking to be considered a good follower.
• An egotistical perspective, whether in a leader or follower, can have negative consequences.
• When confronting a leader, a follower should communicate the specific behavior causing the problem.
• Distorting the truth as a follower can lead to serious consequences.