Podcast
Questions and Answers
Explain the primary difference between traditional information systems and enterprise systems, emphasizing the scope and data management approach.
Explain the primary difference between traditional information systems and enterprise systems, emphasizing the scope and data management approach.
Enterprise systems aim to integrate all functions across an organization with a unified database, unlike traditional systems that often operate in silos with separate databases for each department.
Describe a scenario where the lack of integration between different departments' information systems could lead to significant operational inefficiencies or errors.
Describe a scenario where the lack of integration between different departments' information systems could lead to significant operational inefficiencies or errors.
If the sales department updates an order, but the warehouse uses a separate, outdated system, they might ship the wrong quantity, leading to customer dissatisfaction and increased costs.
How does the implementation of an Enterprise System address the 'silo effect' that is common in organizations with functionally divided departments?
How does the implementation of an Enterprise System address the 'silo effect' that is common in organizations with functionally divided departments?
By providing a unified platform and database, an Enterprise System allows all departments to access real-time information, promoting cross-functional collaboration and reducing informational silos.
What are the trade-offs a company must consider when deciding between customizing an off-the-shelf ERP system versus developing a bespoke system from scratch?
What are the trade-offs a company must consider when deciding between customizing an off-the-shelf ERP system versus developing a bespoke system from scratch?
Explain how implementing an Enterprise System can transform a company's traditional functional structure into a more process-oriented organization. Give a practical example.
Explain how implementing an Enterprise System can transform a company's traditional functional structure into a more process-oriented organization. Give a practical example.
Discuss the impact of real-time data availability in an ERP system on inventory management strategies, contrasting it with traditional, periodic updates.
Discuss the impact of real-time data availability in an ERP system on inventory management strategies, contrasting it with traditional, periodic updates.
What strategic advantages can a company gain by integrating its Enterprise System with those of its suppliers and customers?
What strategic advantages can a company gain by integrating its Enterprise System with those of its suppliers and customers?
Explain how an Enterprise System can be used to improve decision-making at both the operational and strategic levels of a company.
Explain how an Enterprise System can be used to improve decision-making at both the operational and strategic levels of a company.
Discuss the challenges and risks associated with implementing a large-scale Enterprise System, particularly in terms of organizational change management.
Discuss the challenges and risks associated with implementing a large-scale Enterprise System, particularly in terms of organizational change management.
In what ways can an Enterprise System help a company to comply with regulatory requirements and improve its overall governance?
In what ways can an Enterprise System help a company to comply with regulatory requirements and improve its overall governance?
How can a company leverage the data collected in its Enterprise System to gain a competitive advantage through business intelligence and analytics?
How can a company leverage the data collected in its Enterprise System to gain a competitive advantage through business intelligence and analytics?
What strategies can a company employ to ensure the security and integrity of its Enterprise System, protecting it from cyber threats and data breaches?
What strategies can a company employ to ensure the security and integrity of its Enterprise System, protecting it from cyber threats and data breaches?
Discuss how the emergence of cloud-based Enterprise Systems has changed the landscape of ERP implementation and management for small and medium-sized enterprises (SMEs).
Discuss how the emergence of cloud-based Enterprise Systems has changed the landscape of ERP implementation and management for small and medium-sized enterprises (SMEs).
Explain the concept of 'business process reengineering' (BPR) and its relationship to Enterprise System implementation, emphasizing the potential benefits and risks.
Explain the concept of 'business process reengineering' (BPR) and its relationship to Enterprise System implementation, emphasizing the potential benefits and risks.
Contrast the 'big bang' and 'phased' approaches to Enterprise System implementation, analyzing the advantages and disadvantages of each strategy.
Contrast the 'big bang' and 'phased' approaches to Enterprise System implementation, analyzing the advantages and disadvantages of each strategy.
How does the use of mobile devices and Internet of Things (IoT) technologies enhance the functionality and accessibility of modern Enterprise Systems?
How does the use of mobile devices and Internet of Things (IoT) technologies enhance the functionality and accessibility of modern Enterprise Systems?
What role does data governance play in ensuring the quality, consistency, and reliability of data within an Enterprise System?
What role does data governance play in ensuring the quality, consistency, and reliability of data within an Enterprise System?
Explain how a service-oriented architecture (SOA) can be used to integrate an Enterprise System with other applications and systems within an organization.
Explain how a service-oriented architecture (SOA) can be used to integrate an Enterprise System with other applications and systems within an organization.
Discuss the ethical considerations that companies should address when implementing and using Enterprise Systems, particularly in relation to data privacy and security.
Discuss the ethical considerations that companies should address when implementing and using Enterprise Systems, particularly in relation to data privacy and security.
How can a company measure the return on investment (ROI) of its Enterprise System implementation, considering both tangible and intangible benefits?
How can a company measure the return on investment (ROI) of its Enterprise System implementation, considering both tangible and intangible benefits?
Explain the concept of 'master data management' (MDM) and its importance in maintaining data consistency and accuracy across an Enterprise System.
Explain the concept of 'master data management' (MDM) and its importance in maintaining data consistency and accuracy across an Enterprise System.
Discuss how Enterprise Systems can support sustainability initiatives by tracking and managing environmental impacts, resource consumption, and social responsibility efforts.
Discuss how Enterprise Systems can support sustainability initiatives by tracking and managing environmental impacts, resource consumption, and social responsibility efforts.
What strategies can a company use to align its Enterprise System implementation with its overall business strategy and goals?
What strategies can a company use to align its Enterprise System implementation with its overall business strategy and goals?
Explain how blockchain technology can be integrated with Enterprise Systems to enhance supply chain transparency, security, and traceability.
Explain how blockchain technology can be integrated with Enterprise Systems to enhance supply chain transparency, security, and traceability.
Discuss the role of artificial intelligence (AI) and machine learning (ML) in automating processes, improving decision-making, and enhancing user experience within Enterprise Systems.
Discuss the role of artificial intelligence (AI) and machine learning (ML) in automating processes, improving decision-making, and enhancing user experience within Enterprise Systems.
How can companies effectively manage and mitigate the risks associated with data migration during an Enterprise System implementation?
How can companies effectively manage and mitigate the risks associated with data migration during an Enterprise System implementation?
Explain the relationship between Enterprise Systems and customer relationship management (CRM) systems, and how their integration can benefit an organization.
Explain the relationship between Enterprise Systems and customer relationship management (CRM) systems, and how their integration can benefit an organization.
Discuss the importance of user training and change management in ensuring successful adoption and utilization of an Enterprise System.
Discuss the importance of user training and change management in ensuring successful adoption and utilization of an Enterprise System.
How can open-source Enterprise Systems provide a viable alternative to proprietary systems, and what are the potential advantages and disadvantages?
How can open-source Enterprise Systems provide a viable alternative to proprietary systems, and what are the potential advantages and disadvantages?
Explain how an Enterprise System can be used to support and improve supply chain collaboration, enabling better coordination and communication between trading partners.
Explain how an Enterprise System can be used to support and improve supply chain collaboration, enabling better coordination and communication between trading partners.
Discuss the impact of globalization on the design and implementation of Enterprise Systems, emphasizing the need for multilingual, multicurrency, and multicountry support.
Discuss the impact of globalization on the design and implementation of Enterprise Systems, emphasizing the need for multilingual, multicurrency, and multicountry support.
How can Enterprise Systems be used to support and enhance project management activities, ensuring projects are completed on time, within budget, and to the required quality standards?
How can Enterprise Systems be used to support and enhance project management activities, ensuring projects are completed on time, within budget, and to the required quality standards?
Explain the concept of 'digital transformation' and its relationship to Enterprise System implementation, emphasizing the potential for radical innovation and competitive advantage.
Explain the concept of 'digital transformation' and its relationship to Enterprise System implementation, emphasizing the potential for radical innovation and competitive advantage.
Discuss the challenges and best practices for integrating legacy systems with modern Enterprise Systems, ensuring data consistency and process interoperability.
Discuss the challenges and best practices for integrating legacy systems with modern Enterprise Systems, ensuring data consistency and process interoperability.
How can companies ensure that their Enterprise System remains aligned with evolving business needs and technological advancements over the long term?
How can companies ensure that their Enterprise System remains aligned with evolving business needs and technological advancements over the long term?
Explain how Enterprise Systems can support disaster recovery and business continuity planning, ensuring minimal disruption and rapid recovery in the event of a crisis.
Explain how Enterprise Systems can support disaster recovery and business continuity planning, ensuring minimal disruption and rapid recovery in the event of a crisis.
Discuss the role of DevOps practices in streamlining the development, deployment, and maintenance of Enterprise Systems, enabling faster innovation and improved reliability.
Discuss the role of DevOps practices in streamlining the development, deployment, and maintenance of Enterprise Systems, enabling faster innovation and improved reliability.
How can companies leverage Enterprise Systems to support and enhance their mergers and acquisitions (M&A) activities, ensuring seamless integration and synergy realization?
How can companies leverage Enterprise Systems to support and enhance their mergers and acquisitions (M&A) activities, ensuring seamless integration and synergy realization?
Explain how Enterprise Systems can be used to support and improve innovation management by providing visibility into trends, opportunities, and customer needs.
Explain how Enterprise Systems can be used to support and improve innovation management by providing visibility into trends, opportunities, and customer needs.
How does the integration of business processes via ERP systems address the limitations of the traditional functional organizational structure?
How does the integration of business processes via ERP systems address the limitations of the traditional functional organizational structure?
Explain the trade-offs between implementing a highly customized ERP system and using an off-the-shelf solution.
Explain the trade-offs between implementing a highly customized ERP system and using an off-the-shelf solution.
What are the key considerations when choosing between a cloud-based ERP system and an on-premise ERP solution?
What are the key considerations when choosing between a cloud-based ERP system and an on-premise ERP solution?
How can businesses leverage ERP systems to support and enhance their competitive advantage in the market?
How can businesses leverage ERP systems to support and enhance their competitive advantage in the market?
What are the potential risks and challenges associated with ERP system implementation and how can organizations mitigate them?
What are the potential risks and challenges associated with ERP system implementation and how can organizations mitigate them?
How do Enterprise Systems facilitate the integration of supply chain management processes, and what benefits does this integration provide?
How do Enterprise Systems facilitate the integration of supply chain management processes, and what benefits does this integration provide?
Discuss the role of data governance in ensuring the quality and reliability of data within an Enterprise System.
Discuss the role of data governance in ensuring the quality and reliability of data within an Enterprise System.
How can Enterprise Systems support the implementation of lean manufacturing principles and what are the key benefits of this synergy?
How can Enterprise Systems support the implementation of lean manufacturing principles and what are the key benefits of this synergy?
Explain how Enterprise Systems can be used to support strategic decision-making within an organization.
Explain how Enterprise Systems can be used to support strategic decision-making within an organization.
Describe the role of change management in the successful adoption and implementation of an Enterprise System.
Describe the role of change management in the successful adoption and implementation of an Enterprise System.
What factors should a company consider when determining whether to adopt a best-of-breed ERP strategy versus an integrated suite approach?
What factors should a company consider when determining whether to adopt a best-of-breed ERP strategy versus an integrated suite approach?
Critically evaluate the role of ERP systems in supporting global operations for multinational corporations.
Critically evaluate the role of ERP systems in supporting global operations for multinational corporations.
How can businesses leverage ERP systems to enhance their sustainability efforts and promote corporate social responsibility?
How can businesses leverage ERP systems to enhance their sustainability efforts and promote corporate social responsibility?
Discuss the impact of emerging technologies such as AI, blockchain, and IoT on the future of ERP systems.
Discuss the impact of emerging technologies such as AI, blockchain, and IoT on the future of ERP systems.
What are the key performance indicators (KPIs) that organizations should monitor to assess the effectiveness of their ERP systems?
What are the key performance indicators (KPIs) that organizations should monitor to assess the effectiveness of their ERP systems?
Explain how the concept of 'cross-functionality' is essential for a successful ERP implementation.
Explain how the concept of 'cross-functionality' is essential for a successful ERP implementation.
Discuss the implications of a unified database in the context of Enterprise Systems. Why is it considered a critical component?
Discuss the implications of a unified database in the context of Enterprise Systems. Why is it considered a critical component?
How does the implementation of an ERP system affect a company's existing IT infrastructure, and what steps should be taken to ensure a smooth transition?
How does the implementation of an ERP system affect a company's existing IT infrastructure, and what steps should be taken to ensure a smooth transition?
Explain the difference between 'just in case' and 'just in time' inventory management and how ERP systems facilitate the latter.
Explain the difference between 'just in case' and 'just in time' inventory management and how ERP systems facilitate the latter.
Discuss the role of ERP systems in supporting regulatory compliance and ensuring data security.
Discuss the role of ERP systems in supporting regulatory compliance and ensuring data security.
How can a manufacturing company utilize an ERP system to optimize its production planning and scheduling processes?
How can a manufacturing company utilize an ERP system to optimize its production planning and scheduling processes?
Describe the key steps involved in a typical ERP implementation project, from initial planning to go-live and post-implementation support.
Describe the key steps involved in a typical ERP implementation project, from initial planning to go-live and post-implementation support.
What is the significance of 'business process reengineering' in the context of ERP implementations, and why is it often necessary?
What is the significance of 'business process reengineering' in the context of ERP implementations, and why is it often necessary?
How can businesses use ERP systems to improve their customer relationship management (CRM) processes?
How can businesses use ERP systems to improve their customer relationship management (CRM) processes?
Explain the concept of 'data silos' and how ERP systems are designed to eliminate them.
Explain the concept of 'data silos' and how ERP systems are designed to eliminate them.
Describe the benefits and drawbacks of using open-source ERP systems compared to proprietary solutions.
Describe the benefits and drawbacks of using open-source ERP systems compared to proprietary solutions.
What measures should a company take to ensure the ongoing security and maintenance of its ERP system after implementation?
What measures should a company take to ensure the ongoing security and maintenance of its ERP system after implementation?
How could data analytics tools integrated with an ERP system provide insights into supply chain performance and identify areas for improvement?
How could data analytics tools integrated with an ERP system provide insights into supply chain performance and identify areas for improvement?
Explain how an ERP system can assist in managing product lifecycle, from design and development to manufacturing and end-of-life.
Explain how an ERP system can assist in managing product lifecycle, from design and development to manufacturing and end-of-life.
What are the key factors that contribute to user resistance during ERP implementation, and how can these be effectively addressed?
What are the key factors that contribute to user resistance during ERP implementation, and how can these be effectively addressed?
How can ERP systems be used to support the implementation of activity-based costing (ABC) for more accurate cost management?
How can ERP systems be used to support the implementation of activity-based costing (ABC) for more accurate cost management?
Explain the role of master data management (MDM) in ensuring the consistency and quality of data across an ERP system.
Explain the role of master data management (MDM) in ensuring the consistency and quality of data across an ERP system.
How can businesses integrate their ERP system with e-commerce platforms to streamline online sales and order fulfillment processes?
How can businesses integrate their ERP system with e-commerce platforms to streamline online sales and order fulfillment processes?
Discuss the challenges and benefits of upgrading an existing ERP system to a newer version.
Discuss the challenges and benefits of upgrading an existing ERP system to a newer version.
Explain how businesses can leverage ERP systems to support compliance with environmental regulations such as RoHS and REACH.
Explain how businesses can leverage ERP systems to support compliance with environmental regulations such as RoHS and REACH.
What strategies can companies employ to minimize the risk of ERP implementation failure and ensure a successful outcome?
What strategies can companies employ to minimize the risk of ERP implementation failure and ensure a successful outcome?
How can businesses utilize ERP systems to improve their budgeting and forecasting processes?
How can businesses utilize ERP systems to improve their budgeting and forecasting processes?
Explain how the traditional functional organizational structure can hinder business process efficiency.
Explain how the traditional functional organizational structure can hinder business process efficiency.
How do Enterprise Systems address the 'silo effect' that is observed in traditional organizational structures?
How do Enterprise Systems address the 'silo effect' that is observed in traditional organizational structures?
Describe the role of an Enterprise System in enhancing the visibility of business processes across an organization.
Describe the role of an Enterprise System in enhancing the visibility of business processes across an organization.
In what ways can implementing an Enterprise System lead to a reduction in 'just in case' inventory levels?
In what ways can implementing an Enterprise System lead to a reduction in 'just in case' inventory levels?
Explain how Enterprise Systems facilitate better decision-making at both the transaction and process levels.
Explain how Enterprise Systems facilitate better decision-making at both the transaction and process levels.
What is the significance of having a unified database in an Enterprise System compared to having separate databases for each department?
What is the significance of having a unified database in an Enterprise System compared to having separate databases for each department?
Discuss the challenges associated with managing multiple, disparate information systems across different departments within an organization.
Discuss the challenges associated with managing multiple, disparate information systems across different departments within an organization.
Explain how the role of IT departments shifts when an organization transitions from functional information systems to an integrated Enterprise System.
Explain how the role of IT departments shifts when an organization transitions from functional information systems to an integrated Enterprise System.
Describe how Enterprise Systems enable better anticipation of customer needs and demands.
Describe how Enterprise Systems enable better anticipation of customer needs and demands.
Discuss the strategic importance of Enterprise Systems in facilitating global operations and competition for modern companies.
Discuss the strategic importance of Enterprise Systems in facilitating global operations and competition for modern companies.
What are the key differences between working on the 'vendor side' versus the 'customer side' in the Enterprise System industry?
What are the key differences between working on the 'vendor side' versus the 'customer side' in the Enterprise System industry?
Explain the role of third-party vendors in the Enterprise System ecosystem and why they are often necessary for successful implementations.
Explain the role of third-party vendors in the Enterprise System ecosystem and why they are often necessary for successful implementations.
How do consultants contribute to the successful implementation of Enterprise Systems, and why is their expertise often critical?
How do consultants contribute to the successful implementation of Enterprise Systems, and why is their expertise often critical?
Discuss the impact of knowledge workers and specialized insights on the value derived from Enterprise Systems.
Discuss the impact of knowledge workers and specialized insights on the value derived from Enterprise Systems.
Elaborate on how Enterprise Systems support the core business processes of procurement, fulfillment, and manufacturing within a company.
Elaborate on how Enterprise Systems support the core business processes of procurement, fulfillment, and manufacturing within a company.
In the context of a skateboard manufacturing company, describe how an Enterprise System would integrate the procurement, fulfillment, and manufacturing processes.
In the context of a skateboard manufacturing company, describe how an Enterprise System would integrate the procurement, fulfillment, and manufacturing processes.
Explain how the use of Enterprise Systems can affect a company's ability to respond to changes in customer orders or market demands.
Explain how the use of Enterprise Systems can affect a company's ability to respond to changes in customer orders or market demands.
Discuss the advantages and disadvantages of implementing an open-source Enterprise System compared to a closed-source (proprietary) system.
Discuss the advantages and disadvantages of implementing an open-source Enterprise System compared to a closed-source (proprietary) system.
Describe the potential challenges an organization might face during the transition from disparate information systems to a unified Enterprise System.
Describe the potential challenges an organization might face during the transition from disparate information systems to a unified Enterprise System.
Explain how an Enterprise System can enhance the efficiency and accuracy of financial reporting within an organization.
Explain how an Enterprise System can enhance the efficiency and accuracy of financial reporting within an organization.
Flashcards
Enterprise System
Enterprise System
An overarching system for the entire organization, handling all functions with a unified database.
Functional Organization Structure
Functional Organization Structure
Traditional organizational structure dividing companies into departments based on specialized functions.
Business Processes
Business Processes
How tasks flow through an organization, involving multiple departments and requiring interdepartmental collaboration.
Procurement Process
Procurement Process
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Fulfillment Process
Fulfillment Process
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Manufacturing Process
Manufacturing Process
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Cross Functionality
Cross Functionality
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Silo Effect
Silo Effect
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Just-in-case inventory
Just-in-case inventory
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Knowledge Workers
Knowledge Workers
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Enterprise Systems Industry
Enterprise Systems Industry
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Study Notes
- Enterprise systems are overarching systems for an entire organization, handling all functions within a single system and database. This differs from normal information systems.
Course Objectives
- Understanding Enterprise systems and their various types
- Defining their roles in oranizations
- Investigating the traditional functional organization structure, divided into departments based on specialization
- Explaining how business processes flow throughout the organization, emphasizing cross-departmental collaboration
- Detailing different types of data stored and managed by Enterprise systems
- Explaining core Business processes, showing how they integrate
- Exploring methods and strategies for implementing and managing Erp systems
Course Materials
- The main resources are two books by the same authors, differing only in chapter order
- Supplemental reading material is available but not required
- Practical exercises involve building a Chatbot and using an Erp system called Odoo
- Tutorial material is provided for both
Course Assessment
- An oral exam, 20 minutes long, consists of five questions ranging in difficulty (low, medium, high)
- Registration is done manually through a form provided Midway through the course
- Students can choose to be examined in English (questions and answers) or Swedish (questions in English, answers in Swedish)
- Examiners grade on the spot and provide feedback if requested
- A lab assignment
Course Structure
- The schedule includes ten sessions: eight lectures, one guest lecture, and one Q&A session for assignments
- A pre-recorded tutorial provides instructions for working with the Chatot
- There are three Hands-On projects that serve as assignments
Timeline
- The first two lectures cover organization processes, information systems, Erp systems, open sources, and conversation systems
- These introduce the need for Enterprise systems and basic terminology
- They also look at the types of information of interface systems and the move toward open source systems
- The third lecture discusses strategies for implementing interface systems, such as build vs buy and server location
- The fourth lecture covers conversational systems and Chat Bots
- Lectures five, six and seven explore core Business processes: procurement, fulfillment, and manufacturing
- The final lecture integrates these three Core Business processes
- A guest speaker from SCP will offer industry insights
- Three projects accompany the lectures: an implementation case study, a chatbot development, and open source Erp system utilization
Assignments
- The first project involves selecting a failed Erp implementation case study, analyzing the failures, and identifying Lessons Learned
- The second assignment is the development, or implementation, of a chatbot for the case study organization, using D FL
- Students can integrate the chat box with open AI, Tableau, or a database
- Python code is provided
- The third project involves using an open source Erp system to work through the business process
- Students will compare two potential open source Erp systems, recommend one, and demonstrate a buying and selling process
Other Information
- Project due dates are spaced two weeks apart, following the implementation lecture
- All assignments are group assignments, with groups of three to four students
- Students self-assign to groups on canvas for each assignment, allowing for flexibility between projects
Canvas Room
- Assignments are published on canvas
- The discussion board is available for each part
- Files include lectures, projects, tutorial material, and others
- The syllabus shows the timeline
- Modules separate content
- Lecture slides, recordings, discussions, and project-related materials are in each module
- Recordings are in the media Gallery
- Email if there are permission issues with the videos on canvas, and they will be posted in the files
Business Processes
- They include tasks and activities a company undertakes
- The goal is ultimately selling a product or service
- Examples are creating orders, ad medications, paying invoices, and recruiting people
- Business processes are a set of tasks with a specific goal
- These tasks involve and link multiple departments together
- Core businesses processes are buying and selling
Core Processes
- Procurement (purchasing)
- Fulfillment (sales)
- Manufacturing (production)
Procurement Example
- Ordering
- Receiving the product
- Putting it in inventory
- Paying
Functional Structure
- Companies traditionally divide employees into departments by specialty
- Examples include manufacturing, inventory, HR, and IT
- Employees are divided by their Specialties
Cross Functionality
- Business processes rely on different departments to be completed
- Departments depend on each other
- Departments work together
Information Management
- Traditional companies used a paper-based system, which led to human error, delays, and damaged paperwork
- Initial Information Systems resulted in each department having its own system
- Common problems are the monetary part, different information, loss of communication, and redundancy
Silo Effect
- Departments exist in their own bubble with their own information system
- Initially communication still occurs through paperwork
- Updated bit where systems transferred information at certain times of day or week
- Redundancy also occurs, where the exact same information is in three different systems
Other Consequences
- Increased lead time
- Delay in information updates
- Lacking visibility
- Task dependence
- Duplication and redundancy
Global Demand
- Companies operate globally in a competitive marketplace, where information is an asset and knowledge workers have specialized skill
Erp Systems
- They are also known as enterprise resource planning
- Enterprise systems are enterprise-wide rather than function-based
- All business processes are done by the same system
System and Database
- Unified database, doesn't require waiting for updates
- You can also see the bigger picture of how things are going
- There's less redundancy, duplication, delay and all of this
- Easier to maintain one system then different ones
Uses
- Help do tasks
- Store Data
- Monitor the performance
Jobs
- Vendor Side; involves developing system
- Customer Side; involves managing and maintaining the system
- Third Party; acts as a franchiser; also helps do customizations
- Consultant; guides them what to choose; expert on implementing ERP systems
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