Understanding Empathy and Conflict Management Quiz
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Questions and Answers

What is one key aspect of empathy in conflict management?

  • Having a competitive mindset
  • Avoiding the feelings of others
  • Being aware of what the other person is saying (correct)
  • Focusing solely on personal emotions

What is empathy primarily about?

  • Being emotionally distant from others
  • Imposing one's own emotions on others
  • Understanding and sharing someone else's experiences and emotions (correct)
  • Ignoring the emotions of others

What is a significant characteristic of an empathetic person in conflict management?

  • Ignorance
  • Attentiveness (correct)
  • Arrogance
  • Disrespect

What role does empathy play in making a sound decision during conflicts?

<p>Helps in understanding the true nature of the conflict (D)</p> Signup and view all the answers

Which social competency involves the ability to handle relationships effectively?

<p>Empathy (B)</p> Signup and view all the answers

According to Daniel Goleman, what crucial skill do we utilize to understand others?

<p>Empathy (B)</p> Signup and view all the answers

What is a key task for leaders according to the text?

<p>Developing political awareness (A)</p> Signup and view all the answers

Which leadership style involves the leader assigning tasks with limited behavior-focused feedback?

<p>Delegating Leadership (D)</p> Signup and view all the answers

In what situation is Instructive Leadership often used according to the text?

<p>Leading new hires (D)</p> Signup and view all the answers

Which leadership style emphasizes providing support rather than direction?

<p>Supportive Leadership (A)</p> Signup and view all the answers

What does Coaching Leadership entail according to the passage?

<p>Giving direction, an action plan, and empathic correction (B)</p> Signup and view all the answers

Which leadership method is associated with the division of labor and self-management techniques?

<p>Delegating Leadership (B)</p> Signup and view all the answers

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