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Understanding Digital Transformation

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Questions and Answers

What is digital transformation?

The adoption of technologies at scale across the whole ecosystem of an organization in pursuit of sustainable value creation and permanent organizational change (correct)
The adoption of technologies at scale across the whole ecosystem of an organization to create temporary value
The implementation of new business models only to remain competitive in the digital age
The use of technology within a single department of an organization to enhance efficiency

How does ServiceNow aid in digital transformation?

By limiting access to advanced analytics and AI capabilities
By automating repetitive tasks and integrating data and workflows across the organization (correct)
By adding manual tasks to increase employee workload
By encouraging departmental silos within organizations

What contributes to improved operational agility during digital transformation?

Relying on manual tasks for decision making
Integrating data and workflows across the organization (correct)
Avoiding the use of advanced analytics and AI capabilities
Limiting technological adoption to a single department

What role does advanced analytics play in digital transformation?

It provides real-time insights, predictive capabilities, and intelligent automation (A) Signup and view all the answers

Why is task and workflow automation important in the context of digital transformation?

To free up employees for strategic and innovative work (D) Signup and view all the answers

How does ServiceNow assist in breaking down departmental silos during digital transformation?

By integrating data and workflows across the organization (A) Signup and view all the answers

What is the primary purpose of Industry 4.0 according to the text?

To facilitate the integration of digital technologies within industrial and organizational frameworks (A) Signup and view all the answers

Which of the following technologies is NOT mentioned as part of the technological innovations encompassed by Industry 4.0?

Blockchain (A) Signup and view all the answers

As a ServiceNow CIWF architect, what is your primary role in helping organizations navigate the fourth industrial revolution?

All of the above (D) Signup and view all the answers

What is the primary benefit of Industry 4.0 for organizations according to the text?

It enables organizations to make smarter, data-driven decisions (A) Signup and view all the answers

Which of the following is NOT mentioned as a key aspect of the fourth industrial revolution?

Robotics (C) Signup and view all the answers

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