Podcast
Questions and Answers
What distinguishes internal customers from external customers?
What distinguishes internal customers from external customers?
- Internal customers buy goods and services, while external customers sell goods and services.
- Internal customers are interested in purchasing final goods and services, while external customers are associated with business operations.
- Internal customers are part of the business operations, while external customers are not. (correct)
- Internal customers focus on developing partnerships, while external customers focus on immediate purchases.
How do purchasing agents differ from customers?
How do purchasing agents differ from customers?
- Purchasing agents study customer profiles, while customers do not.
- Purchasing agents use corporate capital to buy goods at wholesale, while customers use personal funds to purchase goods. (correct)
- Purchasing agents are interested in building relationships, while customers focus on immediate purchases.
- Purchasing agents buy goods directly from consumers, while customers buy goods from businesses.
What is the main difference between clients and customers?
What is the main difference between clients and customers?
- Clients have a relationship with the supplier, while customers do not establish such relationships. (correct)
- Clients are focused on immediate purchases, while customers aim to cultivate relationships.
- Clients are dissociated from business operations, while customers are integrated into operations.
- Clients buy goods and services, while customers hire professionals for services.
How does the seller's approach differ between customers and clients?
How does the seller's approach differ between customers and clients?
Why do businesses frequently study their customers' profiles?
Why do businesses frequently study their customers' profiles?
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