Understanding Clients and Building Effective Relationships
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Questions and Answers

What is a client primarily perceived as in the text?

  • Someone who depends on the company
  • Someone who is not willing to pay a fair price
  • Someone who provides professional advice
  • Someone who receives the business's offerings (correct)
  • Why is it important to build a relationship with the client?

  • It is time-consuming and unproductive
  • It does not impact business outcomes
  • It leads to positive word of mouth and improved sales (correct)
  • It causes job insecurity and dissatisfaction
  • How does the text describe the client's role in the relationship with a business?

  • Offers professional advice to the business
  • Reason for the company's existence (correct)
  • Dependent on the company
  • Unwilling to pay for quality products
  • Which of the following is NOT mentioned as a benefit of building strong client relationships in the text?

    <p>Decreased revenue</p> Signup and view all the answers

    In the context of the text, what is emphasized in an effective client relationship?

    <p>A level of care and understanding of one another</p> Signup and view all the answers

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