Podcast
Questions and Answers
What is the meaning of the bargaining zone (ZOPA)?
What is the meaning of the bargaining zone (ZOPA)?
- The maximum price a buyer is willing to pay regardless of conditions.
- The overlapping area where both parties can agree. (correct)
- The strict minimum price agreed upon by sellers.
- The range of possible settlement points for agreement. (correct)
In a positive bargaining zone, which of the following is true?
In a positive bargaining zone, which of the following is true?
- The buyer's reservation point is lower than the seller's.
- Both parties will always resort to BATNAs.
- The seller's reservation point is higher than the buyer's.
- There is an overlap of reservation points. (correct)
Which of the following conditions represents a positive bargaining zone?
Which of the following conditions represents a positive bargaining zone?
- Seller's reservation point of $8 and buyer's of $6.
- Seller's reservation point of $11 and buyer's of $14. (correct)
- Seller's reservation point of $20 and buyer's of $25.
- Seller's reservation point of $15 and buyer's of $10.
What indicates a negative bargaining zone?
What indicates a negative bargaining zone?
Why is it important to understand the bargaining zone?
Why is it important to understand the bargaining zone?
What is the first step in assessing your BATNA?
What is the first step in assessing your BATNA?
Why is uncertainty not a valid excuse for failing to assess your BATNA?
Why is uncertainty not a valid excuse for failing to assess your BATNA?
What does unpacking alternatives allow negotiators to do?
What does unpacking alternatives allow negotiators to do?
How might having multiple alternatives negatively impact a negotiator's performance?
How might having multiple alternatives negatively impact a negotiator's performance?
What is a key risk for the counterparty when the negotiator has more knowledge in the pawnshop analogy?
What is a key risk for the counterparty when the negotiator has more knowledge in the pawnshop analogy?
In a negotiation where both parties have different levels of knowledge, what is recommended?
In a negotiation where both parties have different levels of knowledge, what is recommended?
What is a potential downside of unpacking extremely negative outcomes?
What is a potential downside of unpacking extremely negative outcomes?
How should one conceptualize their BATNA over time?
How should one conceptualize their BATNA over time?
What effect does making the first offer have on a negotiator?
What effect does making the first offer have on a negotiator?
What misconception do negotiators often have regarding their opening offer?
What misconception do negotiators often have regarding their opening offer?
What happens to a negotiator's view of the ZOPA when they have multiple alternatives?
What happens to a negotiator's view of the ZOPA when they have multiple alternatives?
What might occur if a negotiator prematurely reveals their knowledge?
What might occur if a negotiator prematurely reveals their knowledge?
What is a common misconception regarding having a BATNA?
What is a common misconception regarding having a BATNA?
In negotiation, how can overly cautious feelings about being assertive hinder success?
In negotiation, how can overly cautious feelings about being assertive hinder success?
What is a psychological effect of sufficient adjustment from an arbitrary anchor, as exemplified by Social Security numbers?
What is a psychological effect of sufficient adjustment from an arbitrary anchor, as exemplified by Social Security numbers?
What is a potential downside to using the anchoring strategy in negotiation?
What is a potential downside to using the anchoring strategy in negotiation?
What is the recommended action if the other party opens first in a negotiation where you planned to open first?
What is the recommended action if the other party opens first in a negotiation where you planned to open first?
What can mitigate the anchoring impact of the other party's first offer?
What can mitigate the anchoring impact of the other party's first offer?
What should you avoid doing when faced with a counterparty's offer?
What should you avoid doing when faced with a counterparty's offer?
How do concessions function in a negotiation?
How do concessions function in a negotiation?
What is one consequence of not planning your opening offer before a negotiation?
What is one consequence of not planning your opening offer before a negotiation?
What role does counteroffer play in negotiations?
What role does counteroffer play in negotiations?
What mindset can help in reducing the anchoring effect of a first offer?
What mindset can help in reducing the anchoring effect of a first offer?
When should a negotiator consider adjusting their target offer?
When should a negotiator consider adjusting their target offer?
What is the primary consequence of buyers setting ambitious aspirations?
What is the primary consequence of buyers setting ambitious aspirations?
What is the chilling effect in negotiation?
What is the chilling effect in negotiation?
What strategy is recommended for making the first offer in negotiations?
What strategy is recommended for making the first offer in negotiations?
Who is more likely to walk away from an extreme offer?
Who is more likely to walk away from an extreme offer?
What happens to sellers when buyers set very high aspirations?
What happens to sellers when buyers set very high aspirations?
Why is making an extreme offer considered risky in negotiations?
Why is making an extreme offer considered risky in negotiations?
What is likely to happen if a first offer is made that aligns with the counterparty’s reservation point?
What is likely to happen if a first offer is made that aligns with the counterparty’s reservation point?
What outcome is discouraged when negotiators make extreme offers?
What outcome is discouraged when negotiators make extreme offers?
Which rule prescribes that distribution should be proportional to a person's contribution?
Which rule prescribes that distribution should be proportional to a person's contribution?
What is the most satisfying distribution of the $3,000 found in the scenario?
What is the most satisfying distribution of the $3,000 found in the scenario?
Which of the following describes the preference for advantageous inequity compared to disadvantageous inequity?
Which of the following describes the preference for advantageous inequity compared to disadvantageous inequity?
Under which circumstances do people prefer equality in distribution?
Under which circumstances do people prefer equality in distribution?
How does egocentrism affect judgments of fairness according to the scenario?
How does egocentrism affect judgments of fairness according to the scenario?
What is the primary concern of the needs-based rule in distribution?
What is the primary concern of the needs-based rule in distribution?
What does the concept of 'social utility functions' imply about people's satisfaction?
What does the concept of 'social utility functions' imply about people's satisfaction?
What aspect of relationships affects preferences for distribution outcomes?
What aspect of relationships affects preferences for distribution outcomes?
Flashcards
Bargaining Zone
Bargaining Zone
The range between negotiators' reservation points where a mutually agreeable settlement can be reached.
Zone of Possible Agreement (ZOPA)
Zone of Possible Agreement (ZOPA)
Another name for the bargaining zone, highlighting the potential for agreement.
Reservation Point
Reservation Point
The absolute minimum a party is willing to accept in a negotiation; the 'walk-away' price.
Positive Bargaining Zone
Positive Bargaining Zone
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Negative Bargaining Zone
Negative Bargaining Zone
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Settlement
Settlement
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BATNA
BATNA
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Assessing BATNA
Assessing BATNA
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Multiple Alternatives
Multiple Alternatives
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Unpacking Alternatives
Unpacking Alternatives
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Distorted View of ZOPA
Distorted View of ZOPA
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Dynamic BATNA
Dynamic BATNA
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Ambitious Aspirations
Ambitious Aspirations
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Sellers' Negative Feelings
Sellers' Negative Feelings
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Chilling Effect
Chilling Effect
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Extreme Offer
Extreme Offer
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Low-Power Negotiators' Response to Extreme Offers
Low-Power Negotiators' Response to Extreme Offers
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High-Power Negotiators' Response to Extreme Offers
High-Power Negotiators' Response to Extreme Offers
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Strategic First Offer
Strategic First Offer
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Reservation Point
Reservation Point
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Bargaining Up to Reservation Point
Bargaining Up to Reservation Point
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Opening Offer Strategy
Opening Offer Strategy
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Anchoring Effect
Anchoring Effect
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Winner's Curse
Winner's Curse
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Naïve Negotiator
Naïve Negotiator
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Informed Negotiator
Informed Negotiator
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Opening Offer (Naïve/Informed)
Opening Offer (Naïve/Informed)
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Psychological Anchoring
Psychological Anchoring
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Assertiveness
Assertiveness
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Subjective Satisfaction
Subjective Satisfaction
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Counteroffer in Negotiation
Counteroffer in Negotiation
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Anchoring Effect in Negotiation
Anchoring Effect in Negotiation
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BATNA (Best Alternative To a Negotiated Agreement)
BATNA (Best Alternative To a Negotiated Agreement)
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Target Point in Negotiation
Target Point in Negotiation
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Concession in Negotiation
Concession in Negotiation
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Effective Counteroffer
Effective Counteroffer
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Reservation Price
Reservation Price
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Equality rule
Equality rule
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Equity rule
Equity rule
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Needs-based rule
Needs-based rule
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Social utility function
Social utility function
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Satisfying outcome (invention)
Satisfying outcome (invention)
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Advantageous inequity
Advantageous inequity
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Disadvantageous inequity
Disadvantageous inequity
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Relationship effect (fairness)
Relationship effect (fairness)
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Study Notes
Distributive Negotiation: Claiming Value
- Invictus Energy Limited, an Australian oil and gas exploration company, focuses on sub-Saharan Africa
- Invictus Energy holds a significant stake in the potentially lucrative Cabora Bassa Basin Project in Zimbabwe
- Zimbabwe and South Africa face electricity shortages and are eager for energy solutions
- Invictus has significant advantages in negotiations due to onshore location, existing infrastructure, agreements with customers, Zimbabwe's need for energy, and investor-friendly legislation
The Bargaining Zone
- Negotiators' target points often do not overlap
- Reservation points may overlap, creating a zone of possible agreement (ZOPA)
- A positive ZOPA exists when the most the buyer is willing to pay is greater than the least the seller is willing to accept
- A negative ZOPA means reservation points do not overlap
Value-Claiming Strategies
- Negotiators often want to maximize their share of the bargaining surplus
- Revealing a reservation point can reduce a negotiator's power
- Lying about a BATNA is unethical, reduces the bargaining zone, and is usually unproductive
- Strategies to uncover the other party's reservation price may be indirect
BATNA
- BATNA, or Best Alternative To a Negotiated Agreement, should be considered before entering negotiations
- Generate possible alternatives, assess their probability of success, and rank them for attractiveness
- Improving BATNA should be a focus before a negotiation
Setting high aspirations
- High aspirations can lead to better outcomes, but it's possible to feel dissatisfied
- Be realistic but optimistic about aspirations and target points
The First Offer
- Often, the party who makes the first offer has an advantage
- Precise offers can be more persuasive than round number offers
- Negotiators should weigh factors like their own and the other party's information, and consider their relationship in making the first offer.
- In some situations, letting the other party make the first offer is beneficial
Concession Making
- Concession reciprocity is the tendency to reciprocate concessions
- Concession aversion is a disinclination to concede and typically involves claiming more value
- Unilateral concessions are made by one party only, bilateral by both
- The magnitude and timing of concessions should be considered
- Concessions should typically be smaller in magnitude and gradual
Substantiation
- Substantiation is the rationale behind an offer
- Objective arguments regarding offers resonate more with the counterparty than emotionally-charged ones
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