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Questions and Answers
The point of learning about your audience is to use that information to tailor a document to fit the audience's needs.
True
Interviews are great for learning from your audience but not for learning about your audience.
False
According to Chapter 4, what should you do once you have analyzed your audience and purpose?
Chapter 4 offers eight guidelines for writing for readers from other cultures. Which of the following is NOT one of those guidelines?
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Which of these is an easily observed, "surface" cultural variable?
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Which of these is NOT a variable "beneath the surface" of daily life in a culture?
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Which of the following is NOT a good strategy to use if you know your reader is hostile to your subject?
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Your company has completed an audience analysis for the manual you are writing for users of a new accounting system. The manual will be given to the 750 employees in the company's accounting department. Some members of the audience are experienced accountants and others are not; some have MBA degrees and others have bachelor's or associate's degrees; some were recently hired and some are long-term employees; some are managers and some are bookkeepers. How might you best accommodate your audiences?
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Which phrase best defines the purpose of a workplace document?
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You are writing a report about new regulations that affect your company. Members of your primary audience of company executives are very busy and will read your report quickly, but secondary- and tertiary-audience members are likely to read more slowly and carefully. Which of the following options is most appropriate for your situation?
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Study Notes
Understanding the Audience
- The purpose of learning about the audience is to tailor a document to fit their needs.
Analyzing Audience and Purpose
- After analyzing the audience and purpose, it is essential to follow guidelines for writing.
Guidelines for Writing for Readers from Other Cultures
- Chapter 4 provides eight guidelines for writing for readers from other cultures.
- These guidelines are crucial for effective communication.
Cultural Variables
- "Surface" cultural variables are easily observed and include factors such as language, customs, and traditions.
- "Beneath the surface" cultural variables are not readily apparent and include factors such as values, beliefs, and attitudes.
Writing for Hostile Readers
- Avoid being confrontational or aggressive when writing for hostile readers.
- Instead, focus on presenting logical and objective information.
Accommodating Diverse Audiences
- When dealing with diverse audiences, consider using different communication strategies, such as:
- Using clear and concise language
- Providing examples and illustrations
- Organizing content in a logical and easy-to-follow manner
Purpose of Workplace Documents
- The primary purpose of a workplace document is to inform, persuade, or instruct employees.
Considering Audience in Writing
- When writing for different audiences, consider their:
- Level of expertise
- Level of interest
- Time constraints
- Tailor the content, tone, and style to meet the needs of each audience.
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Description
Test your knowledge on how to effectively tailor a document to fit the audience's requirements. Learn about the importance of knowing your audience and creating content that resonates with them.
