30 Questions
What is the primary purpose of the conclusion of a speech?
To provide a final action-oriented focus
What is the definition of rapport in the context of public speaking?
A bond connecting the speaker with the audience
How do speakers build audience rapport?
By establishing credibility and demonstrating authority
What technique is Dan using in his speech when he compares engineering a hostile business takeover to conducting guerilla warfare?
Analogy
What verbal signpost is Neil using when he says, 'Next I will discuss three plans for reducing waste'?
Previewing
What should the primary focus of the body of a speech be?
To promote the primary claim and provide supporting evidence
What are the four categories of audiences?
Height and weight, race, religion, and culture, stereotypes, biases, and prejudices, experience, attitude, and expectations
How should you behave when presenting to a friendly and interested audience?
Be warm, pleasant, and open, and use a lot of eye contact and smiles
What is the best approach when speaking to an unfamiliar audience?
Obtain the names of several audience members and contact them to ask questions
What is the primary goal of audience analysis?
To understand the audience's needs and expectations
What type of information can be gathered through audience analysis?
All of the above
What is the outcome of effective audience analysis?
An effective and engaging presentation
What is the purpose of using a laser pointer during a presentation?
To help the audience focus on the key points being discussed
What is the recommended approach for delivering an effective oral presentation?
Using the notes method to guide the presentation
What is a technique Sam can use to overcome his nerves before a presentation?
Ignoring his stumbles and continuing with the presentation
What is a key factor in building self-confidence before a presentation?
Knowing the subject matter thoroughly
What is the purpose of using pauses and silence during a presentation?
To create a dramatic effect and engage the audience
What is a common mistake to avoid when starting a presentation?
Pausing when first approaching the audience
What verbal signpost is Tanya employing when she says, 'So far, you've heard only about the problems we have with morale; let's move to some solutions'?
switching directions
What is the best advice for choosing attire for a business presentation?
For everything but small, in-house presentations, dress professionally.
What does 'nonverbal' refer to in the context of public speaking?
Appearance, movements, and vocal qualities
Which of the following is NOT a good piece of advice for nonverbal messages during a presentation?
Maintain a consistent tone, volume, pitch, and pace throughout the presentation
Why is it important for speakers to be aware of their nonverbal messages?
Because they can reinforce the verbal message
What is the primary reason why speakers should consider their attire for a business presentation?
Because the audience will judge their credibility based on their appearance
What is the importance of studying the job market and companies in college?
Because employers no longer place importance on GPAs
What does a customized résumé mean?
Preparing a special résumé for every position
What is the primary way to make a résumé persuasive?
Customizing it to fit each company and position
Which type of résumé do most recruiters favor?
Chronological résumé
What is the best résumé style for a college graduate with little employment experience?
Functional résumé
What is the best advice about résumé length?
Keep it to one page because recruiters are busy
Test your knowledge of audience analysis in public speaking, including categories of audiences and their characteristics. Identify the types of audiences that presentations are given to and understand the importance of analyzing your audience.
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