Recent

  • Show all results for ""

🎧 New: AI-Generated Podcasts Turn your study notes into engaging audio conversations. Learn more

LS CH 2 Communication
120 Questions
3 Views

LS CH 2 Communication

Created by
@WorkableHeliotrope

Podcast Beta

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which of the following is NOT one of the five parts of the communication process?

  • Message
  • Feedback
  • Sender
  • Method (correct)

    • What is the primary source of human communication, next to speech?

  • Physical appearance and dress
  • Body movement and posture
  • Gestures
  • Facial expression (correct)

    • Which type of communication transmits attitudes, thoughts, and feelings using spoken or written words?

  • Physical appearance and dress
  • Body movement and posture
  • Verbal communication (correct)
  • Nonverbal communication

    • Which of the following is NOT one of the eight modes of nonverbal communication?

    <p>Tone and volume of voice</p> Signup and view all the answers

    Which of the following is NOT a way in which tone and volume of voice can express emotions?

    <p>Silence</p> Signup and view all the answers

    What is one of the most important tools we use to convey human emotions?

    <p>Touch</p> Signup and view all the answers

    Which personality type is characterized by being unable to share their feelings or needs with others and often feeling hurt or angry?

    <p>Passive</p> Signup and view all the answers

    Which level of communication occurs when one is thinking to himself or herself?

    <p>Intrapersonal</p> Signup and view all the answers

    Which domain expresses feelings through the tone of words?

    <p>Affective domain</p> Signup and view all the answers

    What is required for effective listening?

    <p>Concentration and consideration of both verbal and nonverbal message</p> Signup and view all the answers

    What is the term for being yourself—open and truthful?

    <p>Genuineness</p> Signup and view all the answers

    What is the term for concentrating on what the other person is saying to demonstrate that he or she has your full attention?

    <p>Attentiveness</p> Signup and view all the answers

    Which of the following best describes communication?

    <p>An exchange of information, ideas, feelings, or emotions</p> Signup and view all the answers

    What is the difference between verbal and nonverbal communication?

    <p>Verbal communication involves spoken or written words, while nonverbal communication includes body language and facial expressions</p> Signup and view all the answers

    What is the difference between social and therapeutic communication?

    <p>Social communication occurs in personal relationships, while therapeutic communication is used in professional healthcare settings</p> Signup and view all the answers

    What are some factors that can affect communication?

    <p>Congruence, time and setting, proxemics, biases, physical handicaps</p> Signup and view all the answers

    Which of the following is NOT a common block to communication?

    <p>Agreeing</p> Signup and view all the answers

    Which of the following is NOT a suggestion for multicultural communication?

    <p>Give written handouts in the person’s primary language</p> Signup and view all the answers

    What is the term for the physical distance individuals need to feel comfortable during communication?

    <p>Proxemics</p> Signup and view all the answers

    What is the process of gaining insight into your personal feelings called?

    <p>Becoming self-aware</p> Signup and view all the answers

    Which of the following is an example of giving false reassurance in communication?

    <p>Saying 'Everything will work out just fine'</p> Signup and view all the answers

    Which of the following techniques helps the patient know who you are, what you are doing, and what you need from him or her?

    <p>Giving information</p> Signup and view all the answers

    Which of the following is an example of probing in communication?

    <p>Asking 'Who are 'they''</p> Signup and view all the answers

    Which of the following is an example of changing the subject in communication?

    <p>Responding with 'Are these pictures of your children. They are such a nice-looking family'</p> Signup and view all the answers

    Which technique is used to determine whether you understand what the other person means?

    <p>Paraphrasing</p> Signup and view all the answers

    What is another term for reflecting?

    <p>Flashback</p> Signup and view all the answers

    Which technique helps make the person aware of the mood, affect, or feeling being expressed?

    <p>Reflecting</p> Signup and view all the answers

    What should be avoided when using reflecting technique?

    <p>Negative comments</p> Signup and view all the answers

    A patient says, 'My sister won’t help with our mother’s care.' The nurse responds, 'You feel angry. Have you discussed this with her.' What technique did the nurse use?

    <p>Reflecting</p> Signup and view all the answers

    A patient says, 'I couldn’t eat supper last night.' The nurse responds, 'You had difficulty eating.' What technique did the nurse use?

    <p>Restating</p> Signup and view all the answers

    Which of the following is NOT a suggestion for effective communication in a multicultural setting?

    <p>Recognize the individual as unique with individual needs.</p> Signup and view all the answers

    What is the term for a negative belief about someone or something that is not based on fact or evidence?

    <p>Bias</p> Signup and view all the answers

    Which of the following techniques can hinder effective communication?

    <p>Defending</p> Signup and view all the answers

    What is the term for the physical distance individuals need to feel comfortable during communication?

    <p>Personal space</p> Signup and view all the answers

    Which of the following is NOT one of the six components of therapeutic communication?

    <p>Open-ended questions</p> Signup and view all the answers

    What are the three phases of therapeutic communication?

    <p>Orientation, working, and termination</p> Signup and view all the answers

    Which of the following is NOT a factor that can affect communication?

    <p>Congruence</p> Signup and view all the answers

    Which of the following techniques helps the patient know who you are, what you are doing, and what you need from him or her?

    <p>Introduction</p> Signup and view all the answers

    Which of the following is NOT one of the five parts of the communication process?

    <p>Channel</p> Signup and view all the answers

    What is the term for concentrating on what the other person is saying to demonstrate that he or she has your full attention?

    <p>Active listening</p> Signup and view all the answers

    Which of the following is NOT a suggestion for multicultural communication?

    <p>Assume similarities between cultures</p> Signup and view all the answers

    Which of the following is NOT a common block to communication?

    <p>Listening actively</p> Signup and view all the answers

    Which of the following is NOT a characteristic of a passive or unassertive personality type?

    <p>Demanding and manipulative</p> Signup and view all the answers

    Which of the following is a potential negative effect of inappropriate touch?

    <p>Viewed as an invasion of privacy</p> Signup and view all the answers

    Which of the following is a possible message conveyed by silence?

    <p>Uncertainty</p> Signup and view all the answers

    Which of the following best describes an assertive personality type?

    <p>Expresses confidence and shares feelings</p> Signup and view all the answers

    Which of the following is NOT one of the components of active listening?

    <p>Avoiding eye contact</p> Signup and view all the answers

    What is the term for being yourself—open and truthful?

    <p>Genuineness</p> Signup and view all the answers

    Which of the following is NOT one of the phases of therapeutic communication?

    <p>Evaluation Phase</p> Signup and view all the answers

    What is the term for concentrating on what the other person is saying to demonstrate that he or she has your full attention?

    <p>Attentiveness</p> Signup and view all the answers

    Which technique helps make the person aware of the mood, affect, or feeling being expressed?

    <p>Reflecting</p> Signup and view all the answers

    Which of the following is an example of giving false reassurance in communication?

    <p>The nurse says, 'Everything will be fine.'</p> Signup and view all the answers

    What is the term for concentrating on what the other person is saying to demonstrate that he or she has your full attention?

    <p>Active listening</p> Signup and view all the answers

    What is another term for reflecting?

    <p>Paraphrasing</p> Signup and view all the answers

    What is the difference between social and therapeutic communication?

    <p>Social communication is used in personal relationships, while therapeutic communication is used in professional settings.</p> Signup and view all the answers

    What is the primary source of human communication, next to speech?

    <p>Nonverbal communication</p> Signup and view all the answers

    Which of the following techniques helps clarify possible misunderstandings or seek information necessary for understanding?

    <p>Clarifying</p> Signup and view all the answers

    Which of the following is an example of giving advice in communication?

    <p>'If I were you, I would suggest giving up skateboards.'</p> Signup and view all the answers

    Which of the following is an example of changing the subject in communication?

    <p>'Are these pictures of your children. They are such a nice-looking family.'</p> Signup and view all the answers

    Which of the following is an example of probing in communication?

    <p>'I know what is happening to you.'</p> Signup and view all the answers

    Which of the following is NOT a characteristic of an aggressive personality type?

    <p>They use a firm voice with appropriate eye contact</p> Signup and view all the answers

    Which of the following is an inappropriate touch?

    <p>Touching a coworker</p> Signup and view all the answers

    Which of the following is an example of the use of touch in communication?

    <p>Hugging someone you know as a greeting</p> Signup and view all the answers

    What is the purpose of intrapersonal communication?

    <p>To help control an emotional response</p> Signup and view all the answers

    Which of the following is NOT one of the eight modes of nonverbal communication?

    <p>Verbal cues</p> Signup and view all the answers

    Which of the following is NOT one of the five parts of the communication process?

    <p>Method</p> Signup and view all the answers

    What is the term for the physical distance individuals need to feel comfortable during communication?

    <p>Proxemics</p> Signup and view all the answers

    What is the term for the physical distance individuals need to feel comfortable during communication?

    <p>Personal space</p> Signup and view all the answers

    Which technique helps make the person aware of the mood, affect, or feeling being expressed?

    <p>Paraphrasing</p> Signup and view all the answers

    Which of the following is NOT a factor that can affect communication?

    <p>Gender</p> Signup and view all the answers

    What is the term for being yourself—open and truthful?

    <p>Assertive</p> Signup and view all the answers

    What is the term for a negative belief about someone or something that is not based on fact or evidence?

    <p>Prejudice</p> Signup and view all the answers

    Which of the following is NOT a suggestion for effective communication in a multicultural setting?

    <p>Recognize the individual as unique with individual needs.</p> Signup and view all the answers

    What is the term for a negative belief about someone or something that is not based on fact or evidence?

    <p>Bias</p> Signup and view all the answers

    Which of the following is NOT a common block to communication?

    <p>Defending</p> Signup and view all the answers

    What is the term for the physical distance individuals need to feel comfortable during communication?

    <p>Personal space</p> Signup and view all the answers

    Which of the following is NOT one of the components of active listening?

    <p>Establishing eye contact</p> Signup and view all the answers

    What is the term for concentrating on what the other person is saying to demonstrate that he or she has your full attention?

    <p>Attentiveness</p> Signup and view all the answers

    Which of the following is NOT a function of therapeutic communication?

    <p>Decrease anxiety by allowing others to talk about themselves and their feelings</p> Signup and view all the answers

    What is the term for being nonjudgmental and accepting the patient exactly as he or she is?

    <p>Positive regard</p> Signup and view all the answers

    Which technique helps make the person aware of the mood, affect, or feeling being expressed?

    <p>Reflecting</p> Signup and view all the answers

    What is the term for being yourself—open and truthful?

    <p>Genuineness</p> Signup and view all the answers

    Which of the following is an example of changing the subject in communication?

    <p>Digressing</p> Signup and view all the answers

    Which technique is used to determine whether you understand what the other person means?

    <p>Paraphrasing</p> Signup and view all the answers

    Which of the following is NOT one of the phases of therapeutic communication?

    <p>Pre-interaction phase</p> Signup and view all the answers

    What is required for effective listening?

    <p>Active engagement</p> Signup and view all the answers

    Which of the following is an example of stereotyping in communication?

    <p>A person says, 'I know exactly what you are going through. I know what’s happening to you'</p> Signup and view all the answers

    Which of the following is an example of giving false reassurance in communication?

    <p>Someone says, 'Don’t worry. Everything will be all right. You will feel better soon'</p> Signup and view all the answers

    Which of the following is an example of giving advice in communication?

    <p>Someone says, 'If I were you'</p> Signup and view all the answers

    Which of the following is an example of changing the subject in communication?

    <p>A patient says, 'I am really worried about the children. I came to the hospital so quickly and didn’t get to see them. They just won’t understand. I wish I could talk to them'</p> Signup and view all the answers

    Which of the following is NOT one of the five parts of the communication process?

    <p>Receiver</p> Signup and view all the answers

    Which of the following is NOT a type of communication mentioned in the text?

    <p>Written</p> Signup and view all the answers

    What is the primary source of human communication according to the text?

    <p>Facial expression</p> Signup and view all the answers

    What is the term used to describe the physical distance individuals need to feel comfortable during communication?

    <p>Proximity</p> Signup and view all the answers

    Which of the following best describes communication?

    <p>A complex and ongoing interaction between two or more people</p> Signup and view all the answers

    What is the primary purpose of communication in the healthcare setting?

    <p>To facilitate understanding and collaboration between patients, families, and healthcare workers</p> Signup and view all the answers

    Which of the following is NOT a component of therapeutic communication?

    <p>Giving advice</p> Signup and view all the answers

    What are some factors that can affect communication?

    <p>Congruence, time and setting, and physical handicaps</p> Signup and view all the answers

    Which of the following best describes the orientation phase of therapeutic communication?

    <p>The phase where the nurse establishes trust and rapport with the client</p> Signup and view all the answers

    What is the term for the end of a therapeutic communication relationship?

    <p>Termination phase</p> Signup and view all the answers

    What is the term for the agreement between verbal and nonverbal communication?

    <p>Congruence</p> Signup and view all the answers

    Which of the following is NOT one of the components of active listening?

    <p>Establishing eye contact</p> Signup and view all the answers

    Which of the following is NOT a characteristic of an assertive personality type?

    <p>They often feel hurt or angry and that others are taking advantage of them.</p> Signup and view all the answers

    Which of the following is NOT a suggestion for effective communication in a multicultural setting?

    <p>Assume that everyone shares the same cultural background.</p> Signup and view all the answers

    What is the term for the physical distance individuals need to feel comfortable during communication?

    <p>Proxemics</p> Signup and view all the answers

    Which of the following is an example of an inappropriate touch in communication?

    <p>A sudden touch on the arm from a stranger</p> Signup and view all the answers

    Which of the following is NOT a suggestion for effective communication in a multicultural setting?

    <p>Recognize the individual as unique with individual needs</p> Signup and view all the answers

    What is the term for a negative belief about someone or something that is not based on fact or evidence?

    <p>Bias</p> Signup and view all the answers

    Which of the following is an example of giving false reassurance in communication?

    <p>A nurse responds to a patient's concern by saying, 'Don't worry, everything will be fine.'</p> Signup and view all the answers

    What is the process of gaining insight into your personal feelings called?

    <p>Self-awareness</p> Signup and view all the answers

    Which of the following is an example of stereotyping in communication?

    <p>A person says, 'All 2-year-old children are terrible'</p> Signup and view all the answers

    Which of the following is an example of giving false reassurance in communication?

    <p>Someone says, 'Don't worry. Everything will be all right'</p> Signup and view all the answers

    Which of the following is an example of giving advice in communication?

    <p>Someone says, 'If I were you'</p> Signup and view all the answers

    Which of the following is an example of changing the subject in communication?

    <p>A patient says, 'Are you saying no one gives you medication when you have pain, or do you mean the medication doesn't help your pain'</p> Signup and view all the answers

    Which technique helps make the person aware of the mood, affect, or feeling being expressed?

    <p>Reflecting</p> Signup and view all the answers

    What is another term for reflecting?

    <p>Restating</p> Signup and view all the answers

    Which of the following is an example of paraphrasing in communication?

    <p>Patient says, 'I feel sad.' Nurse replies, 'You seem upset.'</p> Signup and view all the answers

    Which of the following techniques can hinder effective communication?

    <p>Changing the subject</p> Signup and view all the answers

    Which type of communication transmits attitudes, thoughts, and feelings using spoken or written words?

    <p>Verbal communication</p> Signup and view all the answers

    What is the purpose of intrapersonal communication?

    <p>To communicate with oneself</p> Signup and view all the answers

    More Quizzes Like This

    Fundamentals of Nonverbal Communication
    22 questions

    Fundamentals of Nonverbal Communication

    CleverJustice avatar
    CleverJustice
    Communication Lesson 1: Definition and Process
    12 questions

    Communication Lesson 1: Definition and Process

    ReformedNeodymium9535 avatar
    ReformedNeodymium9535
    DEFINITION OF VERBAL AND NONVERBAL COMMUNICATION
    24 questions

    DEFINITION OF VERBAL AND NONVERBAL COMMUNICATION

    LightHeartedGlockenspiel avatar
    LightHeartedGlockenspiel
    Communication Overview and Process
    10 questions

    Communication Overview and Process

    PalatialJasmine avatar
    PalatialJasmine
    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser