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Explain the process of determining basic business functions, including the importance of understanding the user's mental model.
Explain the process of determining basic business functions, including the importance of understanding the user's mental model.
Determining basic business functions involves first understanding the user's mental model, which is their understanding of how the system works. This is achieved through analyzing user needs, profiles, and tasks. Based on this understanding, a conceptual model is developed. This model defines the system's objects and uses metaphors to make the system intuitive for the user.
What are the key elements of a comprehensive requirements analysis, and why is it crucial for successful software development?
What are the key elements of a comprehensive requirements analysis, and why is it crucial for successful software development?
A comprehensive requirements analysis involves direct and indirect methods to collect information. Direct methods include interviews, surveys, focus groups, workshops, and usability testing. Indirect methods involve examining MIS data, questionnaires, marketing materials, and user groups. This analysis helps define the system's purpose, functionality, and limitations, ensuring that the software meets real-world needs.
Describe the importance of design standards and style guides in software development, and give examples.
Describe the importance of design standards and style guides in software development, and give examples.
Design standards and style guides ensure consistency, usability, and maintainability in software. They provide guidelines for visual elements, typography, layout, and interaction patterns. Consistency helps users navigate the system more easily, while clear visual language enhances understanding. Examples include color palettes, font choices, button styles, and grid systems.
What are the key components of effective system training and documentation, and how do they contribute to successful user adoption?
What are the key components of effective system training and documentation, and how do they contribute to successful user adoption?
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Compare and contrast direct and indirect methods of gathering information for business requirements analysis. Give examples for each.
Compare and contrast direct and indirect methods of gathering information for business requirements analysis. Give examples for each.
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What are the three main reasons why people have trouble with computers, according to the provided content?
What are the three main reasons why people have trouble with computers, according to the provided content?
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What are the common usability problems that are often cited for a poor user experience?
What are the common usability problems that are often cited for a poor user experience?
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What are the five crucial areas of focus for a design team, as outlined in the text, and what does each area entail?
What are the five crucial areas of focus for a design team, as outlined in the text, and what does each area entail?
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According to the provided content, what are the three main pitfalls to avoid during the development process?
According to the provided content, what are the three main pitfalls to avoid during the development process?
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What are the five key steps that contribute to the importance of human considerations in UI development?
What are the five key steps that contribute to the importance of human considerations in UI development?
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What are the common usability problems that create irritating characters in a UI, and how can they be rectified?
What are the common usability problems that create irritating characters in a UI, and how can they be rectified?
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How can a design team prevent the common pitfalls of development to create a user-friendly product?
How can a design team prevent the common pitfalls of development to create a user-friendly product?
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Considering the content provided, explain why it's crucial to involve human factors specialists in the UI design process.
Considering the content provided, explain why it's crucial to involve human factors specialists in the UI design process.
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Describe the factors influencing the frequency of use of a system, and provide examples for each category.
Describe the factors influencing the frequency of use of a system, and provide examples for each category.
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Explain the relationship between task structure and the level of training required for a particular system. Provide examples to illustrate your point.
Explain the relationship between task structure and the level of training required for a particular system. Provide examples to illustrate your point.
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Discuss the relationship between psychological characteristics and the usability of a system. Use specific examples to illustrate your points.
Discuss the relationship between psychological characteristics and the usability of a system. Use specific examples to illustrate your points.
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How do physical characteristics influence the design of a system? Provide examples to illustrate your points.
How do physical characteristics influence the design of a system? Provide examples to illustrate your points.
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Why is it important to consider the speed of human interaction when designing user interfaces? Provide examples of how different interaction speeds influence design choices.
Why is it important to consider the speed of human interaction when designing user interfaces? Provide examples of how different interaction speeds influence design choices.
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Flashcards
Frequency of Use
Frequency of Use
The rate at which a system is utilized: continual, frequent, occasional, or once-in-a-lifetime.
Task Importance
Task Importance
The significance of the task being performed categorized as high, moderate, or low.
Social Interactions
Social Interactions
The requirement of verbal communication with another person during a task, either required or not required.
Cognitive Style
Cognitive Style
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Reading Speed
Reading Speed
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Business Requirements Analysis
Business Requirements Analysis
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Direct Methods
Direct Methods
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Observational Field Study
Observational Field Study
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User's Mental Model
User's Mental Model
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Design Standards
Design Standards
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User Understanding
User Understanding
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Screen Design Principles
Screen Design Principles
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Usability Testing
Usability Testing
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Common Usability Problems
Common Usability Problems
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Obstacles in Development
Obstacles in Development
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Effective Feedback
Effective Feedback
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Design Team Roles
Design Team Roles
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Human Interaction Challenges
Human Interaction Challenges
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Study Notes
UI Development Steps
- 14 steps for UI development are outlined
- Step 1: Know the user or client
- Step 2: Understand the business function
- Step 3: Understand principles of good screen design
- Step 4: Develop navigation schemes and system menus
- Step 5: Select the appropriate window types
- Step 6: Select device-specific controls
- Step 7: Choose screen-based controls
- Step 8: Create clear text and messages
- Step 9: Provide helpful feedback, guidance, and assistance
- Step 10: Ensure good internationalization and accessibility
- Step 11: Create meaningful graphics, icons, and images
- Step 12: Choose appropriate colors for the interface
- Step 13: Organize and layout windows and pages
- Step 14: Rigorous testing and retesting
Design Process
- Human interaction with computers is considered
- Importance of human characteristics and considerations
- Understanding of business junctions and human interaction speeds is essential to the process.
Obstacles and Pitfalls in Development
- No one gets it right the first time
- Development inherently includes surprises
- Designing requires adapting to changes
- Designers need good tools
- Performance design goals are vital
- User errors can occur even with comprehensive systems
Common Pitfalls
- Lack of early user analysis and understanding
- Focusing on features rather than user needs
- Skipping usability testing
- Absence of a shared design vision
- Poor communication
Common Usability Problems
- Ambiguous menus and icons
- One-directional systems
- Limitations of input and direct manipulation
- Complex linkages
- Inadequate feedback mechanisms
- Lack of error anticipation
- Poor error messages.
Irritating Characteristics
- Visual Clutter
- Reduced readability of information
- Unintelligible components
- Annoying distractions
- Confusing navigation
- Inefficient operations
- Inefficient page scrolling
- Information overload
Design Team Roles
- Development
- Human factors
- Visual Design
- Usability assessment
- Documentation
- Training
Human Interaction with Computers
- Understanding how people interact with computers
- Focusing on past and present computer systems' problematic elements
- Identifying why people face challenges with computers
- Analyzing responses to poor computer design
- Considering human tasks
Why People Have Trouble with Computers
- Extensive technical knowledge without behavioral training
- Poor design of interfaces
- Non-intuitive design
- Disparities in problem-solving strategies
- Lack of error prevention
- Design inconsistencies
Responses to Poor Design
- Psychological responses: confusion, annoyance, frustration, panic, boredom
- Physical responses: partial use, indirect use, adaptation of tasks, compensatory actions, misuse of the system, direct programming
Important Human Characteristics in Design
- Memory
- Visual activity
- Peripheral vision
- Sensory storage
- Information processing
- Learning
- Skill
- Individual differences
- Perception
- Proximity
- Similarity
Human Factors in Design
- User knowledge and expertise levels
- Computer literacy varies by individual
- System experience varies by individual
- Application experience levels vary greatly by user
Human Experience/Considerations in Design (cont.)
- Task experience varies
- System usage frequency
- Task importance in different contexts
- Task predictability or repetitiveness
- Social interactions are frequently needed
- Types of training vary significantly
- Worker turnover is frequently a factor
- Job categories
- Lifestyles, economic status, and hobbies
Psychological Characteristics
- Attitude toward the job or system
- Motivation, patience levels, and expectations
- Stress levels
- Cognitive styles differ by individual user
Physical Characteristics
- Age groups
- Gender
- Hand preference
- Disabilities, such as blindness, vision impairments, hearing loss, or motor impairments.
Human Interaction Speeds
- Reading speeds, varied by content and display method
- Prose reading speeds
- Proofreading on paper
- Proofreading text on monitor
- Speaking rates to computers
- Correction rates after recognition
Understanding the Business Function
- Business definition, requirements analysis (direct & indirect methodologies)
- Requirements collection guidelines
- Determining basic business functions
- Developing conceptual/mental models
- Applying new user mental models
Direct Methods
- Individual face-to-face interviews
- Telephone interviews/surveys
- Traditional focus groups
- Facilitated team workshops
- Observational field studies
- User-interface prototyping
- Usability lab testing
- Card sorting for web sites
Indirect Methods
- MIS intermediary
- Paper surveys
- Questionnaires
- Electronic surveys
- Electronic focus groups
- Marketing & sales
- Support lines
- Email/bulletin boards
- User groups
- Competitor analysis
Determining Basic Business Functions
- Flowcharting major functions is crucial
- Understanding user mental models is primary
- Gathering user needs & profile data
- Task analysis
- Building a conceptual system model based on the user's profile
Understand the Business Function (cont.)
- Design standards or style guides
- Value of guidelines and documentation
- Establishing design
- System support and implementation
- Providing training materials
- High-quality documentation
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Description
Explore the key steps involved in UI development, including understanding user needs, designing navigation, and ensuring accessibility. This quiz also covers the importance of human interaction in design processes and highlights common obstacles. Test your knowledge on these crucial aspects of UI design!