Questions and Answers
What term describes the perspective in relation to IT that involves understanding the needs of the business and the technologies required to deliver specific products?
Holistic
What is the most important reason for an IT professional to develop and use good communication skills?
Because you will need to represent technical issues to a non-technical audience
How can you quickly view news headlines without opening your web browser?
Set up a Web feed
Which protocol is used to receive email messages and requires downloading them before managing?
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What kind of websites have you joined to keep in touch with friends and find others with similar interests?
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What are vector graphics?
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What is the purpose of an email autoresponder?
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Why should you properly cite information obtained from an Internet search?
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What does anti-virus software do?
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Which search engine first determined a site's relevance based on the number of links pointing to it?
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What does unified communications (UC) aim to do?
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Which protocol do browsers assume when a URL is entered in the Address field?
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What function does a domain name server perform?
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What is a password-protected, encrypted data file that verifies a sender's identity called?
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What is the best way to conduct job searches in the IT industry?
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What does anonymous browsing allow users to do?
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What term describes a collection of personal thoughts posted on a public website?
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What is an end-user license agreement (EULA)?
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What is an anonymous FTP site?
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How can a one-to-many database table relationship be described?
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Which TCP/IP troubleshooting command can you use to determine if a client and server are communicating?
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What is considered a responsibility of IT professionals?
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Why should you create and use an email signature for work-related email messages?
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What best describes asymmetric-key encryption?
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During which project management phase should you develop a project schedule and assemble the project team?
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What are the other three elements needed to support an Internet client?
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What extensions specific to Firefox can be used for customization?
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What term describes a computer responsible for storing and providing requested information?
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What is the term for IPv4 addresses formatted in four sets of numbers?
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What does using the Boolean OR operator in a search do to the results?
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Study Notes
IT Professional Skills
- Understanding business needs and relevant technologies is vital for new IT professionals; this perspective is known as holistic.
- Effective communication skills are essential in IT to convey technical issues to a non-technical audience.
Internet Tools and Protocols
- Web feeds enable users to quickly view news headlines without launching a browser.
- The Post Office Protocol (POP) is used to receive emails, requiring users to download messages before managing them.
- Many browsers default to using the HTTP protocol when entering URLs.
Online Presence and Networks
- Social networking websites facilitate keeping in touch and networking with friends and like-minded individuals.
- Blogs are collections of personal thoughts made public on websites.
Security and Privacy
- An email autoresponder automatically replies to messages during a sender's absence.
- Citing internet information properly is crucial to avoid plagiarism.
- Anti-virus software detects and disinfects viruses by utilizing signature profiles.
- Digital certificates serve as encrypted files that verify the sender's identity.
- Anonymous browsing allows users to surf the web without revealing personal information.
Employment and Job Searching
- For effective job searching in IT, use reputable job sites to post resumes tailored to your field of interest.
File Transfer and Data Management
- Anonymous FTP sites are accessible to the public without authentication.
- A one-to-many database relationship allows multiple matches in one table for a record in another, creating data structure efficiency.
- The ping command is crucial for troubleshooting TCP/IP communication between clients and servers.
Project Management and Responsibilities
- IT professionals must minimize workflow disruption during product installations and training sessions.
- Project management includes a planning phase where schedules are developed and project teams are formed.
Client Support Essentials
- To support an Internet client, essential elements include client software, an Internet connection, and an Internet address, alongside the computer, operating system, and TCP/IP.
Web Browsing and Customization
- Firefox offers specific add-ons to enhance user experience based on individual browsing habits.
Networking and Addresses
- A server holds and provides information requested by client applications.
- IPv4 addresses, using a 32-bit format, are known as dotted quad addresses.
- Implementing the Boolean OR operator in searches guarantees that results will include at least one specified keyword.
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Test your understanding of key IT concepts and communication skills with these flashcards tailored for the UCertify CIW Practice Test C. Each card quizzes you on important terminology and definitions relevant to the IT industry.