Podcast
Questions and Answers
What is the primary focus of the sociotechnical systems model?
What is the primary focus of the sociotechnical systems model?
- Maximizing individual competencies
- Excluding the external environment from organizational design
- Balancing the social and technical systems within organizations (correct)
- Minimizing the impact on work performance
How does the sociotechnical systems model view organizations?
How does the sociotechnical systems model view organizations?
- As simple, one-dimensional structures
- As complex systems influenced by the social and technical elements as well as the external environment (correct)
- As isolated from the demands of customers and suppliers
- As independent entities unaffected by external factors
What is the goal of sociotechnical systems analysis?
What is the goal of sociotechnical systems analysis?
- To minimize the impact of technology on organizational needs
- To ignore task interdependence in forming teams
- To find the best match between technology, people, and organizational needs (correct)
- To create an independent working environment for individuals
What is a crucial aspect of the sociotechnical systems approach that becomes the basis for forming teams?
What is a crucial aspect of the sociotechnical systems approach that becomes the basis for forming teams?
What is the controversial contextual factor discussed in the passage?
What is the controversial contextual factor discussed in the passage?
How many employees in the United States are electronically monitored each day?
How many employees in the United States are electronically monitored each day?
What are some activities that are monitored through electronic monitoring?
What are some activities that are monitored through electronic monitoring?
What ethical concerns are raised by electronic monitoring according to the passage?
What ethical concerns are raised by electronic monitoring according to the passage?
Which method is used to diagnose jobs by examining contextual factors often associated with deficiencies in job design?
Which method is used to diagnose jobs by examining contextual factors often associated with deficiencies in job design?
What structural factor suggests job design problems when inspectors or checkers examine outputs?
What structural factor suggests job design problems when inspectors or checkers examine outputs?
What is the impact of troubleshooters on the exciting and challenging parts of a job?
What is the impact of troubleshooters on the exciting and challenging parts of a job?
What do communications and customer relations departments usually do, according to the passage?
What do communications and customer relations departments usually do, according to the passage?
What impact do labor pools have on feelings of task ownership and identity?
What impact do labor pools have on feelings of task ownership and identity?
What is the main focus of the sociotechnical systems approach?
What is the main focus of the sociotechnical systems approach?
What demand did the Americans with Disabilities Act (ADA) create for organizations?
What demand did the Americans with Disabilities Act (ADA) create for organizations?
What does the ergonomics approach aim to minimize?
What does the ergonomics approach aim to minimize?
Why were ergonomic tools and training implemented at Dolby Laboratories?
Why were ergonomic tools and training implemented at Dolby Laboratories?
What does technology refer to in the context of the text?
What does technology refer to in the context of the text?
Where does low workflow uncertainty exist according to the text?
Where does low workflow uncertainty exist according to the text?
What does reciprocal interdependence require?
What does reciprocal interdependence require?
Which job characteristic refers to the extent a job requires varied employee competencies?
Which job characteristic refers to the extent a job requires varied employee competencies?
What does task identity require employees to do?
What does task identity require employees to do?
What is the impact of task significance?
What is the impact of task significance?
What does autonomy empower employees to do?
What does autonomy empower employees to do?
Where does job feedback come from?
Where does job feedback come from?
Which factor impacts experienced meaningfulness of work?
Which factor impacts experienced meaningfulness of work?
What is the primary focus of the sociotechnical systems model?
What is the primary focus of the sociotechnical systems model?
What impact do labor pools have on feelings of task ownership and identity?
What impact do labor pools have on feelings of task ownership and identity?
What does autonomy empower employees to do?
What does autonomy empower employees to do?
What ethical concerns are raised by electronic monitoring according to the passage?
What ethical concerns are raised by electronic monitoring according to the passage?
What is the primary focus of the sociotechnical systems approach?
What is the primary focus of the sociotechnical systems approach?
What does task interdependence refer to?
What does task interdependence refer to?
What impact does high task uncertainty require?
What impact does high task uncertainty require?
How does the ergonomics approach aim to minimize physical demands and risks of work?
How does the ergonomics approach aim to minimize physical demands and risks of work?
What is the primary focus of the Job Characteristics Enrichment model?
What is the primary focus of the Job Characteristics Enrichment model?
How does task significance impact the experienced meaningfulness of work?
How does task significance impact the experienced meaningfulness of work?
What is the role of job feedback in the Job Characteristics Enrichment model?
What is the role of job feedback in the Job Characteristics Enrichment model?
What is the impact of autonomy on employees in enriched jobs?
What is the impact of autonomy on employees in enriched jobs?
What factor influences employee responses to enriched jobs related to policies, supervision, salary, and work conditions?
What factor influences employee responses to enriched jobs related to policies, supervision, salary, and work conditions?
Which individual difference impacts responses to enriched jobs favorably?
Which individual difference impacts responses to enriched jobs favorably?
How many key job characteristics are enhanced in the Job Characteristics Enrichment model?
How many key job characteristics are enhanced in the Job Characteristics Enrichment model?
What is the focus of the Surgeon job in terms of key job characteristics?
What is the focus of the Surgeon job in terms of key job characteristics?
What does reciprocal interdependence require?
What does reciprocal interdependence require?
What is the impact of individual differences like competencies and growth-need strength on job enrichment programs?
What is the impact of individual differences like competencies and growth-need strength on job enrichment programs?
What is the responsibility of employees empowered by autonomy?
What is the responsibility of employees empowered by autonomy?
What is the primary focus of electronic monitoring in the workplace?
What is the primary focus of electronic monitoring in the workplace?
What is the impact of troubleshooters on job enrichment?
What is the impact of troubleshooters on job enrichment?
What is the primary concern raised by the use of electronic monitoring according to the passage?
What is the primary concern raised by the use of electronic monitoring according to the passage?
What do communications and customer relations departments usually do according to the passage?
What do communications and customer relations departments usually do according to the passage?
What is the primary goal of job diagnosis through structural clues method?
What is the primary goal of job diagnosis through structural clues method?
How does the sociotechnical systems model view organizations?
How does the sociotechnical systems model view organizations?
What impact do labor pools have on feelings of task ownership and identity?
What impact do labor pools have on feelings of task ownership and identity?
What do inspectors or checkers examining outputs suggest about job design?
What do inspectors or checkers examining outputs suggest about job design?
What is the primary purpose of the use of information technologies for electronic monitoring?
What is the primary purpose of the use of information technologies for electronic monitoring?
What is a crucial aspect of the sociotechnical systems approach that becomes the basis for forming teams?
What is a crucial aspect of the sociotechnical systems approach that becomes the basis for forming teams?
What is the primary goal of sociotechnical systems analysis?
What is the primary goal of sociotechnical systems analysis?
What does task significance impact in terms of experienced meaningfulness of work?
What does task significance impact in terms of experienced meaningfulness of work?
What is the focus of the Surgeon job in terms of key job characteristics?
What is the focus of the Surgeon job in terms of key job characteristics?
Which job characteristic refers to the extent a job requires varied employee competencies?
Which job characteristic refers to the extent a job requires varied employee competencies?
What does task significance have?
What does task significance have?
What does autonomy empower employees to do?
What does autonomy empower employees to do?
What is the impact of individual differences like competencies and growth-need strength on job enrichment programs?
What is the impact of individual differences like competencies and growth-need strength on job enrichment programs?
Where does job feedback come from?
Where does job feedback come from?
What does reciprocal interdependence require?
What does reciprocal interdependence require?
What is the primary focus of the Surgeon job in terms of key job characteristics?
What is the primary focus of the Surgeon job in terms of key job characteristics?
What factor influences employee responses to enriched jobs related to policies, supervision, salary, and work conditions?
What factor influences employee responses to enriched jobs related to policies, supervision, salary, and work conditions?
What is the controversial contextual factor discussed in the passage?
What is the controversial contextual factor discussed in the passage?
What impact do labor pools have on feelings of task ownership and identity?
What impact do labor pools have on feelings of task ownership and identity?
What is the primary focus of the sociotechnical systems model?
What is the primary focus of the sociotechnical systems model?
What is the primary concern raised by the use of electronic monitoring according to the passage?
What is the primary concern raised by the use of electronic monitoring according to the passage?
What is the primary focus of job diagnosis through structural clues method?
What is the primary focus of job diagnosis through structural clues method?
What is the impact of troubleshooters on job enrichment?
What is the impact of troubleshooters on job enrichment?
Where does low workflow uncertainty exist according to the text?
Where does low workflow uncertainty exist according to the text?
What does reciprocal interdependence require?
What does reciprocal interdependence require?
What factor influences employee responses to enriched jobs related to policies, supervision, salary, and work conditions?
What factor influences employee responses to enriched jobs related to policies, supervision, salary, and work conditions?
What do communications and customer relations departments usually do according to the passage?
What do communications and customer relations departments usually do according to the passage?
How does task significance impact the experienced meaningfulness of work?
How does task significance impact the experienced meaningfulness of work?
What is the impact of autonomy on employees in enriched jobs?
What is the impact of autonomy on employees in enriched jobs?
What does reciprocal interdependence require?
What does reciprocal interdependence require?
What is the primary focus of electronic monitoring in the workplace?
What is the primary focus of electronic monitoring in the workplace?
How many employees in the United States are electronically monitored each day?
How many employees in the United States are electronically monitored each day?
What does the structural clues method aim to diagnose?
What does the structural clues method aim to diagnose?
How does the existence of troubleshooters impact job characteristics?
How does the existence of troubleshooters impact job characteristics?
What is the primary concern raised by the use of electronic monitoring according to the passage?
What is the primary concern raised by the use of electronic monitoring according to the passage?
What impact do labor pools have on feelings of task ownership and identity?
What impact do labor pools have on feelings of task ownership and identity?
How many employees in the United States are electronically monitored each day?
How many employees in the United States are electronically monitored each day?
What is the role of communications and customer relations departments, according to the passage?
What is the role of communications and customer relations departments, according to the passage?
What is the primary goal of sociotechnical systems analysis?
What is the primary goal of sociotechnical systems analysis?
What is the focus of the Surgeon job in terms of key job characteristics?
What is the focus of the Surgeon job in terms of key job characteristics?
What does the ergonomics approach aim to minimize?
What does the ergonomics approach aim to minimize?
True or false: Sociotechnical systems are simple and only have a minor impact on the way work is performed throughout the organization
True or false: Sociotechnical systems are simple and only have a minor impact on the way work is performed throughout the organization
True or false: The sociotechnical systems model emphasizes the design of social and technical systems with respect to each other and external demands
True or false: The sociotechnical systems model emphasizes the design of social and technical systems with respect to each other and external demands
True or false: Sociotechnical systems analysis aims to find the best possible match between available technology, people, and organization's needs
True or false: Sociotechnical systems analysis aims to find the best possible match between available technology, people, and organization's needs
True or false: The sociotechnical systems approach is primarily applied to service organizations rather than industrial organizations
True or false: The sociotechnical systems approach is primarily applied to service organizations rather than industrial organizations
Task uncertainty is minimized through extensive training and standardization in assembly plants
Task uncertainty is minimized through extensive training and standardization in assembly plants
Ergonomics approach focuses on maximizing physical demands and risks of work
Ergonomics approach focuses on maximizing physical demands and risks of work
The degree of cooperation and decision making necessary between employees to perform their jobs is known as task uncertainty
The degree of cooperation and decision making necessary between employees to perform their jobs is known as task uncertainty
Workflow uncertainty impacts autonomy in the workplace
Workflow uncertainty impacts autonomy in the workplace
The Americans with Disabilities Act (ADA) created a demand for ergonomic adjustments in organizations
The Americans with Disabilities Act (ADA) created a demand for ergonomic adjustments in organizations
Low workflow uncertainty exists in automobile assembly plants
Low workflow uncertainty exists in automobile assembly plants
Task interdependence refers to the degree of cooperation and decision making necessary between employees to perform their jobs
Task interdependence refers to the degree of cooperation and decision making necessary between employees to perform their jobs
High task uncertainty requires experience, judgment, and problem-solving ability
High task uncertainty requires experience, judgment, and problem-solving ability
The sociotechnical systems approach focuses on diagnosing demands from external stakeholders and internal adaptations
The sociotechnical systems approach focuses on diagnosing demands from external stakeholders and internal adaptations
Technology refers to tools, methods, and machines used to transform objects
Technology refers to tools, methods, and machines used to transform objects
At Dolby Laboratories, ergonomic tools and training were implemented in response to potential carpal tunnel risks
At Dolby Laboratories, ergonomic tools and training were implemented in response to potential carpal tunnel risks
Employees use technology to produce desired results
Employees use technology to produce desired results
Reciprocal interdependence requires high collaboration, communication, and team decision making.
Reciprocal interdependence requires high collaboration, communication, and team decision making.
Skill variety refers to the extent a job requires varied employee competencies.
Skill variety refers to the extent a job requires varied employee competencies.
Task identity requires employees to complete a whole and identifiable piece of work.
Task identity requires employees to complete a whole and identifiable piece of work.
Task significance has a substantial impact on people's lives.
Task significance has a substantial impact on people's lives.
Autonomy empowers employees to schedule tasks and determine procedures.
Autonomy empowers employees to schedule tasks and determine procedures.
Job feedback comes from the work itself, not a manager's performance appraisal.
Job feedback comes from the work itself, not a manager's performance appraisal.
Individual differences like competencies, growth-need strength, and satisfaction with contextual factors influence responses to enriched jobs.
Individual differences like competencies, growth-need strength, and satisfaction with contextual factors influence responses to enriched jobs.
Employees with needed competencies have positive feelings about tasks.
Employees with needed competencies have positive feelings about tasks.
Individuals with high growth-need strength respond favorably to job enrichment programs.
Individuals with high growth-need strength respond favorably to job enrichment programs.
Managers should consider these individual differences when designing or redesigning jobs.
Managers should consider these individual differences when designing or redesigning jobs.
Surgeon job rates high on key job characteristics: skill variety, task identity, task significance, autonomy, and feedback.
Surgeon job rates high on key job characteristics: skill variety, task identity, task significance, autonomy, and feedback.
Satisfaction with contextual factors influences employee responses to enriched jobs.
Satisfaction with contextual factors influences employee responses to enriched jobs.
Electronic monitoring of work through the use of computers, video cameras, and telephone technologies is considered ethical and acceptable in the workplace
Electronic monitoring of work through the use of computers, video cameras, and telephone technologies is considered ethical and acceptable in the workplace
More than 15 million employees in the United States are electronically monitored each day
More than 15 million employees in the United States are electronically monitored each day
The existence of troubleshooters usually means that the exciting and challenging parts of a job have been taken away from employees or teams
The existence of troubleshooters usually means that the exciting and challenging parts of a job have been taken away from employees or teams
Communications and customer relations departments usually cut the link between employees who do the job and customers or clients
Communications and customer relations departments usually cut the link between employees who do the job and customers or clients
Labor pools often destroy feelings of task ownership and identity
Labor pools often destroy feelings of task ownership and identity
A manager with a narrow span of control is less likely to become involved in the details of their day-to-day tasks
A manager with a narrow span of control is less likely to become involved in the details of their day-to-day tasks
The structural clues method is the only method used to diagnose job design problems
The structural clues method is the only method used to diagnose job design problems
Autonomy is usually increased when inspectors or checkers, rather than employees or teams, examine outputs
Autonomy is usually increased when inspectors or checkers, rather than employees or teams, examine outputs
The excessive invasion of privacy of employees while working is not a serious ethical concern
The excessive invasion of privacy of employees while working is not a serious ethical concern
The growing use of electronic monitoring raises concerns that 'Big Brother is watching'
The growing use of electronic monitoring raises concerns that 'Big Brother is watching'
Inspectors or checkers usually lead to more direct feedback from the job itself
Inspectors or checkers usually lead to more direct feedback from the job itself
Centralization of decision making and overcontrol may result from too narrow a span of control
Centralization of decision making and overcontrol may result from too narrow a span of control
What is the primary goal of sociotechnical systems analysis?
What is the primary goal of sociotechnical systems analysis?
Is the sociotechnical systems approach primarily applied to industrial organizations rather than service organizations?
Is the sociotechnical systems approach primarily applied to industrial organizations rather than service organizations?
According to the passage, all organizations reflect the principles underlying the sociotechnical systems approach.
According to the passage, all organizations reflect the principles underlying the sociotechnical systems approach.
The sociotechnical systems approach does not recognize task interdependence as a crucial aspect for forming teams.
The sociotechnical systems approach does not recognize task interdependence as a crucial aspect for forming teams.
Reciprocal interdependence requires low collaboration, communication, and team decision making.
Reciprocal interdependence requires low collaboration, communication, and team decision making.
Job Characteristics Enrichment model enhances seven job characteristics.
Job Characteristics Enrichment model enhances seven job characteristics.
Skill variety refers to the extent a job requires varied employee competencies.
Skill variety refers to the extent a job requires varied employee competencies.
Task identity requires employees to work on isolated tasks without connection to the whole.
Task identity requires employees to work on isolated tasks without connection to the whole.
Task significance has no impact on people's lives.
Task significance has no impact on people's lives.
Autonomy restricts employees from scheduling tasks and determining procedures.
Autonomy restricts employees from scheduling tasks and determining procedures.
Job feedback provides indirect and vague information about work effectiveness.
Job feedback provides indirect and vague information about work effectiveness.
Individual differences like competencies, growth-need strength, and satisfaction with contextual factors do not influence responses to enriched jobs.
Individual differences like competencies, growth-need strength, and satisfaction with contextual factors do not influence responses to enriched jobs.
Employees with needed competencies have negative feelings about tasks.
Employees with needed competencies have negative feelings about tasks.
Individuals with high growth-need strength respond unfavorably to job enrichment programs.
Individuals with high growth-need strength respond unfavorably to job enrichment programs.
Satisfaction with contextual factors does not influence employee responses to enriched jobs.
Satisfaction with contextual factors does not influence employee responses to enriched jobs.
Managers should not consider individual differences when designing or redesigning jobs.
Managers should not consider individual differences when designing or redesigning jobs.
Job enrichment refers to the process of increasing job tasks and responsibilities to make the work more meaningful and rewarding
Job enrichment refers to the process of increasing job tasks and responsibilities to make the work more meaningful and rewarding
Electronic monitoring of work through the use of computers, video cameras, and telephone technologies is considered ethical and acceptable in the workplace
Electronic monitoring of work through the use of computers, video cameras, and telephone technologies is considered ethical and acceptable in the workplace
The presence of troubleshooters usually indicates that employees or teams have less sense of responsibility for work results
The presence of troubleshooters usually indicates that employees or teams have less sense of responsibility for work results
The use of labor pools often destroys feelings of task ownership and identity among employees
The use of labor pools often destroys feelings of task ownership and identity among employees
A narrow span of control may result in overcontrol and reduce autonomy and a sense of empowerment
A narrow span of control may result in overcontrol and reduce autonomy and a sense of empowerment
The structural clues method aims to diagnose job design problems by examining contextual factors often associated with deficiencies in job design
The structural clues method aims to diagnose job design problems by examining contextual factors often associated with deficiencies in job design
Communications and customer relations departments usually dilute direct feedback and task identity for employees creating products or services
Communications and customer relations departments usually dilute direct feedback and task identity for employees creating products or services
The excessive invasion of privacy of employees while working is not a serious ethical concern
The excessive invasion of privacy of employees while working is not a serious ethical concern
Autonomy empowers employees to schedule tasks and determine procedures
Autonomy empowers employees to schedule tasks and determine procedures
Task significance has a substantial impact on the experienced meaningfulness of work
Task significance has a substantial impact on the experienced meaningfulness of work
Satisfaction with contextual factors influences employee responses to enriched jobs
Satisfaction with contextual factors influences employee responses to enriched jobs
More than 15 million employees in the United States are electronically monitored each day
More than 15 million employees in the United States are electronically monitored each day
True or false: The Americans with Disabilities Act (ADA) passed in 1990 did not create a demand for ergonomic adjustments in organizations.
True or false: The Americans with Disabilities Act (ADA) passed in 1990 did not create a demand for ergonomic adjustments in organizations.
True or false: At Dolby Laboratories, ergonomic tools and training were not implemented in response to potential carpal tunnel risks.
True or false: At Dolby Laboratories, ergonomic tools and training were not implemented in response to potential carpal tunnel risks.
True or false: Technology refers to tools, methods, and machines used to transform objects, and employees do not use it to produce desired results.
True or false: Technology refers to tools, methods, and machines used to transform objects, and employees do not use it to produce desired results.
True or false: Low workflow uncertainty exists in automobile assembly plants, where job engineering is used to minimize uncertainty.
True or false: Low workflow uncertainty exists in automobile assembly plants, where job engineering is used to minimize uncertainty.
True or false: Task uncertainty is the degree of knowledge an employee has about how to perform a job, and management does not attempt to minimize it through extensive training and standardization in assembly plants.
True or false: Task uncertainty is the degree of knowledge an employee has about how to perform a job, and management does not attempt to minimize it through extensive training and standardization in assembly plants.
True or false: High task uncertainty requires experience, judgment, and problem-solving ability, and the Texas Nameplate Company does not emphasize employee flexibility and collaboration to address it.
True or false: High task uncertainty requires experience, judgment, and problem-solving ability, and the Texas Nameplate Company does not emphasize employee flexibility and collaboration to address it.
True or false: Task interdependence is the degree of cooperation and decision making necessary between employees to perform their jobs, and it does not include pooled, sequential, and reciprocal interdependent task relations.
True or false: Task interdependence is the degree of cooperation and decision making necessary between employees to perform their jobs, and it does not include pooled, sequential, and reciprocal interdependent task relations.
True or false: Real estate agents' pooled interdependence is an example of low task interdependence.
True or false: Real estate agents' pooled interdependence is an example of low task interdependence.
True or false: The degree of task interdependence in the construction of high-rise buildings is low.
True or false: The degree of task interdependence in the construction of high-rise buildings is low.
True or false: The sociotechnical systems approach focuses on minimizing physical demands and risks of work, ensuring job demands align with employees' capabilities.
True or false: The sociotechnical systems approach focuses on minimizing physical demands and risks of work, ensuring job demands align with employees' capabilities.
True or false: Workflow uncertainty has no impact on autonomy in the workplace.
True or false: Workflow uncertainty has no impact on autonomy in the workplace.
True or false: Task significance has no substantial impact on people's lives.
True or false: Task significance has no substantial impact on people's lives.
Match the following concepts with their descriptions:
Match the following concepts with their descriptions:
Match the following workplace factors with their impacts:
Match the following workplace factors with their impacts:
Match the following examples with their corresponding task interdependence types:
Match the following examples with their corresponding task interdependence types:
Match the following contextual factors with their potential impact on employee responses to their jobs:
Match the following contextual factors with their potential impact on employee responses to their jobs:
Match the following structural factors with their potential implications for job design problems:
Match the following structural factors with their potential implications for job design problems:
Match the following structural factors with their potential implications for job design problems:
Match the following structural factors with their potential implications for job design problems:
Match the following information technologies with their potential uses in electronic monitoring of work:
Match the following information technologies with their potential uses in electronic monitoring of work:
Match the following concepts with their descriptions:
Match the following concepts with their descriptions:
Match the following job design approaches with their primary goals:
Match the following job design approaches with their primary goals:
Match the following key job characteristics with their descriptions:
Match the following key job characteristics with their descriptions:
Match the following concerns raised by electronic monitoring with their descriptions:
Match the following concerns raised by electronic monitoring with their descriptions:
Match the following job characteristics with their descriptions:
Match the following job characteristics with their descriptions:
Match the following impacts of enriched jobs with their descriptions:
Match the following impacts of enriched jobs with their descriptions:
Match the following statements with their correct descriptions:
Match the following statements with their correct descriptions:
Match the following structural factors with their potential implications for job design problems:
Match the following structural factors with their potential implications for job design problems:
Match the following information technologies with their potential uses in electronic monitoring of work:
Match the following information technologies with their potential uses in electronic monitoring of work:
Match the following contextual factors with their potential impact on employee responses to their jobs:
Match the following contextual factors with their potential impact on employee responses to their jobs:
Match the following job design approaches with their primary focus:
Match the following job design approaches with their primary focus:
Match the following impacts of sociotechnical systems analysis with their descriptions:
Match the following impacts of sociotechnical systems analysis with their descriptions:
Match the following contextual factors with their potential impact on employee responses to enriched jobs:
Match the following contextual factors with their potential impact on employee responses to enriched jobs:
Match the following structural factors with their potential implications for job design problems:
Match the following structural factors with their potential implications for job design problems:
Match the following concepts with their descriptions:
Match the following concepts with their descriptions:
Match the following examples with the corresponding concept:
Match the following examples with the corresponding concept:
Match the following statements with their correct implications:
Match the following statements with their correct implications:
Match the job characteristic with its description:
Match the job characteristic with its description:
Match the individual difference with its influence on responses to enriched jobs:
Match the individual difference with its influence on responses to enriched jobs:
Match the statement with its impact on job enrichment:
Match the statement with its impact on job enrichment:
Match the job characteristic with its role in key job characteristics for a surgeon:
Match the job characteristic with its role in key job characteristics for a surgeon:
Match the statement with its impact on employee responses to enriched jobs:
Match the statement with its impact on employee responses to enriched jobs:
Match the statement with its description of job feedback:
Match the statement with its description of job feedback:
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Study Notes
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Reciprocal interdependence requires high collaboration, communication, and team decision making.
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Job Characteristics Enrichment model enhances five job characteristics: skill variety, task identity, task significance, autonomy, and feedback.
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Skill variety refers to the extent a job requires varied employee competencies.
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Task identity requires employees to complete a whole and identifiable piece of work.
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Task significance has a substantial impact on people's lives.
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Autonomy empowers employees to schedule tasks and determine procedures.
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Job feedback provides direct and clear information about work effectiveness.
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Skill variety, task identity, and task significance impact experienced meaningfulness of work.
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Autonomy increases personal responsibility and feelings of empowerment.
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Job feedback comes from the work itself, not a manager's performance appraisal.
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Surgeon job rates high on key job characteristics: skill variety, task identity, task significance, autonomy, and feedback.
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Individual differences like competencies, growth-need strength, and satisfaction with contextual factors influence responses to enriched jobs.
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Employees with needed competencies have positive feelings about tasks.
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Individuals with high growth-need strength respond favorably to job enrichment programs.
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Satisfaction with contextual factors (policies, supervision, salary, interpersonal relations, travel, work conditions) influences employee responses to enriched jobs.
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Managers should consider these individual differences when designing or redesigning jobs.
-
Reciprocal interdependence requires high collaboration, communication, and team decision making.
-
Job Characteristics Enrichment model enhances five job characteristics: skill variety, task identity, task significance, autonomy, and feedback.
-
Skill variety refers to the extent a job requires varied employee competencies.
-
Task identity requires employees to complete a whole and identifiable piece of work.
-
Task significance has a substantial impact on people's lives.
-
Autonomy empowers employees to schedule tasks and determine procedures.
-
Job feedback provides direct and clear information about work effectiveness.
-
Skill variety, task identity, and task significance impact experienced meaningfulness of work.
-
Autonomy increases personal responsibility and feelings of empowerment.
-
Job feedback comes from the work itself, not a manager's performance appraisal.
-
Surgeon job rates high on key job characteristics: skill variety, task identity, task significance, autonomy, and feedback.
-
Individual differences like competencies, growth-need strength, and satisfaction with contextual factors influence responses to enriched jobs.
-
Employees with needed competencies have positive feelings about tasks.
-
Individuals with high growth-need strength respond favorably to job enrichment programs.
-
Satisfaction with contextual factors (policies, supervision, salary, interpersonal relations, travel, work conditions) influences employee responses to enriched jobs.
-
Managers should consider these individual differences when designing or redesigning jobs.
-
The sociotechnical systems approach focuses on diagnosing demands from external stakeholders and internal adaptations.
-
The Americans with Disabilities Act (ADA) passed in 1990 created a demand for ergonomic adjustments in organizations.
-
Ergonomics approach minimizes physical demands and risks of work, ensuring job demands align with employees' capabilities.
-
At Dolby Laboratories, ergonomic tools and training were implemented in response to potential carpal tunnel risks.
-
Technology refers to tools, methods, and machines used to transform objects, and employees use it to produce desired results.
-
Workflow uncertainty is the degree of knowledge an employee has about when inputs will be received, impacting autonomy.
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Low workflow uncertainty exists in automobile assembly plants, where job engineering is used to minimize uncertainty.
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Task uncertainty is the degree of knowledge an employee has about how to perform a job, and management attempts to minimize it through extensive training and standardization in assembly plants.
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High task uncertainty requires experience, judgment, and problem-solving ability, with examples including the Texas Nameplate Company's emphasis on employee flexibility and collaboration.
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Task interdependence is the degree of cooperation and decision making necessary between employees to perform their jobs.
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Interdependent task relations include pooled, sequential, and reciprocal, with examples including real estate agents' pooled interdependence and the high degree of reciprocal interdependence in the construction of high-rise buildings.
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Reciprocal interdependence requires high collaboration, communication, and team decision making.
-
Job Characteristics Enrichment model enhances five job characteristics: skill variety, task identity, task significance, autonomy, and feedback.
-
Skill variety refers to the extent a job requires varied employee competencies.
-
Task identity requires employees to complete a whole and identifiable piece of work.
-
Task significance has a substantial impact on people's lives.
-
Autonomy empowers employees to schedule tasks and determine procedures.
-
Job feedback provides direct and clear information about work effectiveness.
-
Skill variety, task identity, and task significance impact experienced meaningfulness of work.
-
Autonomy increases personal responsibility and feelings of empowerment.
-
Job feedback comes from the work itself, not a manager's performance appraisal.
-
Surgeon job rates high on key job characteristics: skill variety, task identity, task significance, autonomy, and feedback.
-
Individual differences like competencies, growth-need strength, and satisfaction with contextual factors influence responses to enriched jobs.
-
Employees with needed competencies have positive feelings about tasks.
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Individuals with high growth-need strength respond favorably to job enrichment programs.
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Satisfaction with contextual factors (policies, supervision, salary, interpersonal relations, travel, work conditions) influences employee responses to enriched jobs.
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Managers should consider these individual differences when designing or redesigning jobs.
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The sociotechnical systems approach focuses on diagnosing demands from external stakeholders and internal adaptations.
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The Americans with Disabilities Act (ADA) passed in 1990 created a demand for ergonomic adjustments in organizations.
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Ergonomics approach minimizes physical demands and risks of work, ensuring job demands align with employees' capabilities.
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At Dolby Laboratories, ergonomic tools and training were implemented in response to potential carpal tunnel risks.
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Technology refers to tools, methods, and machines used to transform objects, and employees use it to produce desired results.
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Workflow uncertainty is the degree of knowledge an employee has about when inputs will be received, impacting autonomy.
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Low workflow uncertainty exists in automobile assembly plants, where job engineering is used to minimize uncertainty.
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Task uncertainty is the degree of knowledge an employee has about how to perform a job, and management attempts to minimize it through extensive training and standardization in assembly plants.
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High task uncertainty requires experience, judgment, and problem-solving ability, with examples including the Texas Nameplate Company's emphasis on employee flexibility and collaboration.
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Task interdependence is the degree of cooperation and decision making necessary between employees to perform their jobs.
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Interdependent task relations include pooled, sequential, and reciprocal, with examples including real estate agents' pooled interdependence and the high degree of reciprocal interdependence in the construction of high-rise buildings.
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Reciprocal interdependence requires high collaboration, communication, and team decision making.
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Job Characteristics Enrichment model enhances five job characteristics: skill variety, task identity, task significance, autonomy, and feedback.
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Skill variety refers to the extent a job requires varied employee competencies.
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Task identity requires employees to complete a whole and identifiable piece of work.
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Task significance has a substantial impact on people's lives.
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Autonomy empowers employees to schedule tasks and determine procedures.
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Job feedback provides direct and clear information about work effectiveness.
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Skill variety, task identity, and task significance impact experienced meaningfulness of work.
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Autonomy increases personal responsibility and feelings of empowerment.
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Job feedback comes from the work itself, not a manager's performance appraisal.
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Surgeon job rates high on key job characteristics: skill variety, task identity, task significance, autonomy, and feedback.
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Individual differences like competencies, growth-need strength, and satisfaction with contextual factors influence responses to enriched jobs.
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Employees with needed competencies have positive feelings about tasks.
-
Individuals with high growth-need strength respond favorably to job enrichment programs.
-
Satisfaction with contextual factors (policies, supervision, salary, interpersonal relations, travel, work conditions) influences employee responses to enriched jobs.
-
Managers should consider these individual differences when designing or redesigning jobs.
-
Reciprocal interdependence requires high collaboration, communication, and team decision making.
-
Job Characteristics Enrichment model enhances five job characteristics: skill variety, task identity, task significance, autonomy, and feedback.
-
Skill variety refers to the extent a job requires varied employee competencies.
-
Task identity requires employees to complete a whole and identifiable piece of work.
-
Task significance has a substantial impact on people's lives.
-
Autonomy empowers employees to schedule tasks and determine procedures.
-
Job feedback provides direct and clear information about work effectiveness.
-
Skill variety, task identity, and task significance impact experienced meaningfulness of work.
-
Autonomy increases personal responsibility and feelings of empowerment.
-
Job feedback comes from the work itself, not a manager's performance appraisal.
-
Surgeon job rates high on key job characteristics: skill variety, task identity, task significance, autonomy, and feedback.
-
Individual differences like competencies, growth-need strength, and satisfaction with contextual factors influence responses to enriched jobs.
-
Employees with needed competencies have positive feelings about tasks.
-
Individuals with high growth-need strength respond favorably to job enrichment programs.
-
Satisfaction with contextual factors (policies, supervision, salary, interpersonal relations, travel, work conditions) influences employee responses to enriched jobs.
-
Managers should consider these individual differences when designing or redesigning jobs.
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