Podcast
Questions and Answers
What type of communication provides feedback to organizational leaders about current problems or progress on goals?
What type of communication provides feedback to organizational leaders about current problems or progress on goals?
- Downward communication
- Upward communication (correct)
- Crosswise communication
- Diagonal communication
Which barrier to effective communication involves assuming that the speaker will provide unimportant information?
Which barrier to effective communication involves assuming that the speaker will provide unimportant information?
- Pre-judgments about the speaker
- Arriving late (correct)
- Lack of concentration
- Avoiding difficult information
What is a common barrier to effective communication related to judging the speaker based on mannerisms, voice, appearance, or accent?
What is a common barrier to effective communication related to judging the speaker based on mannerisms, voice, appearance, or accent?
- Avoiding complex information
- Closed questions
- False reassurance
- Pre-judgments about the speaker (correct)
What type of communication takes place between people at the same level of the organization?
What type of communication takes place between people at the same level of the organization?
Which barrier to effective communication involves lack of concentration or interest?
Which barrier to effective communication involves lack of concentration or interest?
What barrier to effective communication involves only listening to what is considered interesting?
What barrier to effective communication involves only listening to what is considered interesting?
What type of questions are perceived as a barrier to effective communication?
What type of questions are perceived as a barrier to effective communication?
'False reassurance' is listed as a barrier related to which aspect of communication?
'False reassurance' is listed as a barrier related to which aspect of communication?
'Arriving late for a speech, presentation or lecture' is a barrier associated with which part of the communication process?
'Arriving late for a speech, presentation or lecture' is a barrier associated with which part of the communication process?
'Avoiding listening to difficult or complex information' can be categorized as a barrier associated with __________.
'Avoiding listening to difficult or complex information' can be categorized as a barrier associated with __________.
