Communication Barriers in Management
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Questions and Answers

What is a significant drawback of informal communication?

  • It usually leads to official announcements.
  • It is always trustworthy.
  • It requires formal channels.
  • It spreads rapidly and can get distorted. (correct)

    • Which type of grapevine network allows individuals to communicate exclusively with whom they trust?

  • Single strand network
  • Probability network
  • Cluster network (correct)
  • Gossip network

    • Which of the following is NOT categorized as a barrier to communication?

  • Cultural barriers
  • Semantic barriers
  • Technological barriers (correct)
  • Psychological barriers

    • How can psychological barriers affect communication?

    <p>They can prevent effective understanding of messages.</p> Signup and view all the answers

    What is the primary cause of semantic barriers in communication?

    <p>Wrong words and faulty translations</p> Signup and view all the answers

    Which grapevine communication network is characterized by non-selective communication?

    <p>Gossip network</p> Signup and view all the answers

    What should managers do to overcome communication barriers?

    <p>Identify and address the barriers</p> Signup and view all the answers

    Which scenario likely reflects a semantic barrier in communication?

    <p>A manager failing to speak the local language of workers.</p> Signup and view all the answers

    What is a key characteristic of the contingency approach to organizational design?

    <p>It emphasizes tailor-made structures for specific enterprises.</p> Signup and view all the answers

    Which factor is NOT mentioned as influencing organizational design in the contingency approach?

    <p>Financial resources</p> Signup and view all the answers

    According to F.W. Taylor, what is NOT a principle of scientific management?

    <p>The management of workers based on intuition</p> Signup and view all the answers

    What is the main focus of the principle 'Science, not the Rule of Thumb' in scientific management?

    <p>Using scientific analysis for decision-making.</p> Signup and view all the answers

    Which of the following best describes F.W. Taylor's contribution to management?

    <p>Establishing a scientific approach to management problems.</p> Signup and view all the answers

    What does the contingency approach suggest regarding organizational structure?

    <p>It must adapt to the unique circumstances of each situation.</p> Signup and view all the answers

    Which aspect of management did F.W. Taylor focus on more than others?

    <p>Operational efficiency and supervision.</p> Signup and view all the answers

    What outcome does Taylor believe can result from scientifically analyzing work tasks?

    <p>Finding one best way to perform the task.</p> Signup and view all the answers

    What is essential for effective decision-making according to the content?

    <p>Flexibility of mind</p> Signup and view all the answers

    Why is sufficient time important in the decision-making process?

    <p>It allows for thorough consideration of ideas and implications</p> Signup and view all the answers

    What must be considered before making a decision according to the content?

    <p>Potential impacts on other areas of the organization</p> Signup and view all the answers

    How should a decision-maker participate in the decision-making process?

    <p>By actively working on the implementation of their decision</p> Signup and view all the answers

    What can rigid mental setups lead to in decision-making?

    <p>Conflicts and dissatisfaction with the decisions</p> Signup and view all the answers

    What is a consequence of ignoring the chain of actions during decision-making?

    <p>Potential disruptions in related activities</p> Signup and view all the answers

    What does Vroom's Expectancy Theory suggest about individual behavior?

    <p>It comes from choices based on expected outcomes.</p> Signup and view all the answers

    What is the primary objective of a decision within an organization?

    <p>To achieve goals and objectives</p> Signup and view all the answers

    Which of the following is NOT a form of financial incentive mentioned?

    <p>Recognition Awards</p> Signup and view all the answers

    What is one of the types of decision-making processes mentioned?

    <p>Collaborative decision-making</p> Signup and view all the answers

    How are employees rewarded under the productivity linked wage incentive scheme?

    <p>Based on the number of pieces produced exceeding a certain limit.</p> Signup and view all the answers

    What is a common component of salary in the context of financial incentives?

    <p>Basic pay and various allowances.</p> Signup and view all the answers

    What is the primary essence of management according to most writers on the subject?

    <p>Decision-making</p> Signup and view all the answers

    In which scenario do employees receive a bonus?

    <p>As a reward for exceeding performance expectations.</p> Signup and view all the answers

    Which of the following statements best reflects the definition of decision-making?

    <p>Selecting a right and effective course of action from alternatives.</p> Signup and view all the answers

    Profit-sharing as a financial incentive primarily motivates employees to:

    <p>Increase the overall profits of the organization.</p> Signup and view all the answers

    Which of the following is an example of a retirement benefit?

    <p>Gratuity</p> Signup and view all the answers

    According to George Terry, what does decision-making involve?

    <p>The selection of one behavior alternative from multiple options.</p> Signup and view all the answers

    Which aspect does Vroom's Expectancy Theory primarily focus on regarding motivation?

    <p>The relationship between effort, performance, and outcome expectations.</p> Signup and view all the answers

    What is a key implication when managers make decisions?

    <p>They must evaluate several alternatives before selecting one.</p> Signup and view all the answers

    What does effective decision-making require according to the principles outlined?

    <p>Purpose and consideration of the environmental situation.</p> Signup and view all the answers

    Which aspect distinguishes decision-making from mere choice?

    <p>It involves conscious judgement and logic.</p> Signup and view all the answers

    What role do correct decisions play in an organization?

    <p>Reduce complexities and uncertainties.</p> Signup and view all the answers

    Which of the following statements best summarizes P.F. Drucker’s view on management?

    <p>Management operates through the act of making decisions.</p> Signup and view all the answers

    What is the primary purpose of stock options in a company?

    <p>To induce a feeling of ownership in employees</p> Signup and view all the answers

    Which of the following best describes perquisites?

    <p>Non-monetary benefits in addition to salary</p> Signup and view all the answers

    How do commissions typically function as an incentive?

    <p>They reward employees for exceeding targets</p> Signup and view all the answers

    What role does status play in an organization?

    <p>It determines the level of authority and recognition</p> Signup and view all the answers

    Which of the following is NOT a typical non-financial incentive?

    <p>Increased salary</p> Signup and view all the answers

    Why might financial incentives also impact non-financial motivations?

    <p>Increased salary from a promotion meets both needs</p> Signup and view all the answers

    What is a key characteristic of stock options?

    <p>They can be issued as a private contract</p> Signup and view all the answers

    How do non-financial incentives contribute to employee motivation?

    <p>They focus on fulfilling psychological and emotional needs</p> Signup and view all the answers

    Study Notes

    Communication- meaning

    • Communication refers to the transmission of information or a message from a sender to a receiver, overcoming any barriers that affect the speed of this transmission.
    • The process is cyclical, beginning with the sender and concluding with feedback from the receiver.
    • Communication flows upward, downward, and laterally throughout an organization.
    • It's a continuous and dynamic interaction, influenced by several variables.
    • Communication consists of steps that are essential to effective communication.

    The Different Elements in The Process of Communication

    • Sender: The initiator of the communication process, conveying a message, which can be a thought, idea, a symbol, picture, report, or an order.
    • Message: The information that the sender intends to convey to the receiver.
    • Encoding: The process of translating the message into a suitable medium (verbal or nonverbal, depending on the context).
    • Channel: The method by which the message is transmitted (e.g., oral, written, memo, computer, telephone, app, or television).
    • Receiver: The recipient of the message, who is expected to comprehend the message's true intent.
    • Decoding: The recipient's interpretation and understanding of the message.
    • Feedback: The receiver's response to the sender, completing the communication cycle. It ensures the message was effectively encoded, sent, decoded, and understood. Crucial for effective communication.

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    Description

    This quiz explores various aspects of communication barriers within organizational management. Questions cover informal communication, grapevine networks, and principles of scientific management. Evaluate your understanding of how different factors can influence effective communication in the workplace.

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