Types of Marketing Research Services (1 of 2)
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Questions and Answers

Which method involves observing brain activity as consumers are exposed to stimuli such as packages or ads?

  • Sampling
  • Social Media Monitoring
  • Market Segmentation
  • Neuromarketing (correct)
  • What is the purpose of Market Segmentation?

  • To determine firms’ target markets and locate these consumers (correct)
  • To collect data using a variety of methods
  • To monitor relevant buzz over social media
  • To observe brain activity as consumers are exposed to stimuli
  • Which method involves creating and hosting marketing research online communities?

  • Neuromarketing
  • Marketing Research Online Communities (correct)
  • Social Media Monitoring
  • Field Services
  • What is the purpose of Social Media Monitoring?

    <p>To monitor relevant buzz over social media</p> Signup and view all the answers

    Which method involves collecting data using a variety of methods such as telephone, online, person to person, and mall intercept?

    <p>Field Services</p> Signup and view all the answers

    What is the estimated worldwide revenue for the marketing research industry?

    <p>$44 billion</p> Signup and view all the answers

    Which company leads the largest marketing research companies in being truly international?

    <p>Nielsen</p> Signup and view all the answers

    Who is known as the 'father of marketing research'?

    <p>Charles Coolidge Parlin</p> Signup and view all the answers

    What was the purpose of Parlin’s research?

    <p>To increase advertising for Saturday Evening Post magazine</p> Signup and view all the answers

    In which decade was marketing research seen as indispensable to track consumption in widespread markets?

    <p>1960’s</p> Signup and view all the answers

    During which decade were computers introduced to the field of marketing research?

    <p>1950’s</p> Signup and view all the answers

    Which decade saw the automation of data analysis in marketing research?

    <p>2000’s</p> Signup and view all the answers

    In which decade did personal computers lead to improvement of data analysis in marketing research?

    <p>1980’s</p> Signup and view all the answers

    Which event led to major changes in the marketing research industry including consolidation in the 1990’s?

    <p>Increased globalization</p> Signup and view all the answers

    What kind of organizations conduct client-side research?

    <p>Organizations supplying their own marketing research information</p> Signup and view all the answers

    What is the main focus of internal suppliers when conducting marketing research?

    <p>Conducting research within the formal departments or individuals of the company</p> Signup and view all the answers

    How is DIY research facilitated by the Internet?

    <p>By providing access to secondary data and online survey platforms</p> Signup and view all the answers

    Which global marketing research firm has the highest number of employees?

    <p>Nielsen Holdings N.V.</p> Signup and view all the answers

    What is the main service offered by a supplier or agency in the context of marketing research?

    <p>Offering marketing research services to buyers needing information</p> Signup and view all the answers

    What is the primary role of external suppliers in marketing research?

    <p>Fulfilling a company’s marketing research needs</p> Signup and view all the answers

    What is a common method used in DIY research facilitated by the Internet?

    <p>Using online survey platforms and analyzing secondary data</p> Signup and view all the answers

    Which company listed as a global marketing research firm has the highest global revenues?

    <p>Nielsen Holdings N.V.</p> Signup and view all the answers

    What distinguishes supplier or agency firms specializing in marketing research?

    <p>Their offering of marketing research services to buyers needing information</p> Signup and view all the answers

    Which type of marketing research service specializes in providing client services associated with measuring online consumer behavior and online data collection?

    <p>Online Research Specialists</p> Signup and view all the answers

    What is the primary focus of the Technique Specialty Type 'Qualitative'?

    <p>Conducting research using methods such as focus groups and interviews</p> Signup and view all the answers

    Which marketing research service type uses a proprietary process to conduct a service such as test marketing or measuring customer or employee satisfaction?

    <p>Packaged Services</p> Signup and view all the answers

    Which technique specialty type conducts research using mobile devices such as iPads or smartphones?

    <p>Mobile Research</p> Signup and view all the answers

    What does the Industry or Market Segment Specialists type of marketing research service specialize in?

    <p>Specializing in a particular industry or market segment</p> Signup and view all the answers

    Which major type of marketing research service can analyze the trends and consumer behavior within an industry and sell to many companies?

    <p>Syndicated Data Services</p> Signup and view all the answers

    What is the primary focus of Customized Services in marketing research?

    <p>Providing services customized to individual clients' needs</p> Signup and view all the answers

    Which major type of marketing research service provides client services associated with measuring online consumer behavior and measurement of online data collection?

    <p>Online Research Specialists</p> Signup and view all the answers

    What distinguishes full-service supplier firms from limited-service supplier firms?

    <p>Full-service firms offer a broad range of marketing research services, while limited-service firms specialize in one or a few activities.</p> Signup and view all the answers

    What types of services do full-service supplier firms typically offer to their clients?

    <p>Problem definition, research design specification, data collection, and data analysis</p> Signup and view all the answers

    What is a characteristic of limited-service supplier firms?

    <p>They specialize in one or a few marketing research activities.</p> Signup and view all the answers

    Which of the following is an example of a service that limited-service supplier firms might specialize in?

    <p>Online communities</p> Signup and view all the answers

    What distinguishes full-service supplier firms from limited-service supplier firms based on the text?

    <p>Full-service firms have the capability to conduct the entire marketing research project, while limited-service firms do not.</p> Signup and view all the answers

    What sets full-service supplier firms apart from limited-service supplier firms?

    <p>Full-service firms can conduct a wide variety of research, while limited-service firms only conduct qualitative studies.</p> Signup and view all the answers

    What is a common characteristic of full-service supplier firms?

    <p>They often define the problem, specify the research design, collect and analyze the data, and prepare the final written report.</p> Signup and view all the answers

    What are the primary activities of limited-service supplier firms as mentioned in the text?

    <p>Online communities, questionnaire development and pretesting, data collection, or data analysis</p> Signup and view all the answers

    Study Notes

    Research Methods in Marketing

    • Neuro-marketing involves observing brain activity as consumers are exposed to stimuli like packages or ads.
    • Online communities are created and hosted for marketing research to gather insights from participants directly.
    • Mixed-method research gathers data through multiple channels such as telephone, online platforms, in-person interviews, and mall intercepts.

    Purpose of Market Segmentation and Monitoring

    • Market Segmentation aims to divide a market into distinct groups of buyers to tailor strategies according to specific consumer needs.
    • Social Media Monitoring is used to track and analyze conversations and trends on social media platforms to inform marketing strategies.

    Marketing Research Industry Insights

    • The estimated worldwide revenue for the marketing research industry reaches billions annually.
    • Nielsen is recognized as the leading international marketing research company.
    • Charles Coolidge Parlin is celebrated as the 'father of marketing research.'

    Historical Context of Marketing Research

    • Parlin’s research sought to understand consumer behavior and improve product offerings.
    • The 1980s marked a time when marketing research became essential for tracking consumer trends in expansive markets.
    • The introduction of computers to marketing research occurred in the 1960s.
    • The 1970s witnessed the automation of data analysis in the field.
    • Personal computers in the 1980s greatly enhanced data analysis capabilities.
    • The 1990s were influenced by significant events that led to consolidation within the marketing research industry.

    Client-Side and Supplier Research

    • Client-side research is conducted by organizations interested in understanding their own markets.
    • Internal suppliers focus on fulfilling the specific needs of their organization when conducting marketing research.

    DIY Research and Internet Impact

    • The Internet facilitates DIY research by providing access to tools and data collection methods, empowering individuals to conduct research without extensive resources.
    • Survey-based methods are commonly used in DIY research facilitated by the Internet.

    Major Global Firms and Services

    • Kantar holds the title of the global marketing research firm with the highest number of employees.
    • The primary service offered by a supplier or agency in marketing research is data analysis and insight generation.

    Roles of Suppliers in Marketing Research

    • External suppliers play a key role in conducting research for clients and delivering actionable insights.
    • Supplier firms that focus on clients’ needs and behaviors are important for comprehensive data collection.
    • Technique Specialty Type 'Qualitative' centers on gathering in-depth subjective insights rather than numerical data.

    Specialized Services in Marketing Research

    • Services utilizing a proprietary process include offerings like test marketing and satisfaction measurement.
    • The Industry or Market Segment Specialists focus on analyzing trends and consumer behaviors within specific industries for multiple clients.
    • Customized Services tailor research methodologies specifically to fit the unique requirements of clients.

    Characteristics of Supplier Firms

    • Full-service supplier firms provide a broad range of research and consulting services, differentiating them from limited-service suppliers, which focus on specific areas.
    • Common characteristics of full-service firms include comprehensive offerings and the ability to handle various aspects of marketing research.
    • Limited-service supplier firms specialize in specific types of research, such as data collection or analysis, and may not offer a full suite of services.

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    Description

    This quiz covers the major types of marketing research services, including syndicated data services, packaged services, and online research specialists. It outlines the descriptions and provides examples of firms for each type.

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