Podcast
Questions and Answers
What is discriminative listening?
What is discriminative listening?
- Listening to identify differences in sounds (correct)
- Listening to understand the meaning behind words
- Listening to evaluate and judge
- Listening for information to support our goals
What does comprehension listening involve?
What does comprehension listening involve?
Understanding the meaning of words and extracting key facts.
Critical listening is primarily used for which of the following?
Critical listening is primarily used for which of the following?
- To extract key facts from a conversation
- To appreciate music
- To understand the speaker's emotions
- To form an opinion about what is being said (correct)
Biased listening occurs when a person hears everything objectively.
Biased listening occurs when a person hears everything objectively.
What is evaluative listening also known as?
What is evaluative listening also known as?
Appreciative listening is mainly used in what context?
Appreciative listening is mainly used in what context?
What does empathetic listening require?
What does empathetic listening require?
The purpose of therapeutic listening is to:
The purpose of therapeutic listening is to:
Dialogic listening is the same as passive listening.
Dialogic listening is the same as passive listening.
What is the goal of relationship listening?
What is the goal of relationship listening?
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Study Notes
Types of Listening
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Discriminative Listening:
- Basic type of listening focused on distinguishing differences in sounds.
- Essential for understanding meaning conveyed through sound variations.
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Comprehension Listening:
- Involves understanding the meaning through a knowledge of vocabulary, grammar, and syntax.
- Key for extracting important facts from lengthy discussions; also referred to as content, informative, or full listening.
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Critical Listening:
- Involves evaluating and judging the information presented.
- Requires forming opinions based on strengths, weaknesses, agreement, and approval of the content.
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Biased Listening:
- Occurs when listeners selectively hear what they want, influenced by personal stereotypes and biases.
- Can lead to misinterpretation of the speaker's true message.
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Evaluative Listening:
- Similar to critical listening, but emphasizes making judgments regarding the truthfulness of the speaker's claims.
- Involves assessing content against personal values, categorizing it as either good or bad.
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Appreciative Listening:
- Focuses on gathering information that aligns with personal interests or needs.
- Common in situations involving music, poetry, or inspirational speeches.
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Sympathetic Listening:
- Characterized by genuine concern for the speaker's feelings, expressed through attentive listening and empathetic responses.
- A way of showing care for another's emotions, both sorrowful and joyful.
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Empathetic Listening:
- Goes beyond sympathy, aiming for a deeper understanding of the speaker's emotional experience.
- Requires careful attention to emotional signals and nuances, often leading to shared feelings.
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Therapeutic Listening:
- Aims to empathize while helping the speaker understand and potentially change or grow.
- Focuses on creating a strong connection that facilitates personal development.
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Dialogic Listening:
- Originates from the Greek meaning of 'learning through conversation'.
- Involves active engagement and a genuine desire to understand others' thoughts and ideas; also known as relational listening.
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Relationship Listening:
- Prioritizes building and maintaining relationships during the listening process.
- Especially important in negotiation and sales, where trust and likability enhance communication.
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