Podcast
Questions and Answers
What is the purpose of critical listening?
What is the purpose of critical listening?
- To concentrate and make a conscious effort
- To evaluate and analyze (correct)
- To learn new information
- To understand feelings and emotions
Which type of listening involves taking notes in formal settings like work meetings or education?
Which type of listening involves taking notes in formal settings like work meetings or education?
- Therapeutic listening
- Comprehensive listening
- Informational listening (correct)
- Discriminative listening
What does discriminative listening focus on?
What does discriminative listening focus on?
- Understanding feelings and emotions
- Absorbing new information
- Evaluating and analyzing
- Identifying and distinguishing sounds (correct)
In which situations is empathetic listening most commonly used?
In which situations is empathetic listening most commonly used?
Which type of listening requires concentration but is less active in terms of criticism and analysis?
Which type of listening requires concentration but is less active in terms of criticism and analysis?
What is a common practice during informational listening in formal settings, according to the text?
What is a common practice during informational listening in formal settings, according to the text?
What is the main difference between discriminative listening and comprehensive listening?
What is the main difference between discriminative listening and comprehensive listening?
Why might using overly complicated language or technical jargon be a barrier to comprehensive listening?
Why might using overly complicated language or technical jargon be a barrier to comprehensive listening?
Why can two different people listening to the same thing understand the message differently in comprehensive listening?
Why can two different people listening to the same thing understand the message differently in comprehensive listening?
How do sub-messages from non-verbal communication contribute to comprehensive listening?
How do sub-messages from non-verbal communication contribute to comprehensive listening?
In a group setting such as a business meeting, why can numerous different meanings be derived from what has been said?
In a group setting such as a business meeting, why can numerous different meanings be derived from what has been said?
Why is having appropriate vocabulary and language skills crucial for comprehensive listening?
Why is having appropriate vocabulary and language skills crucial for comprehensive listening?
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Study Notes
Types of Listening
- There are different types of listening, including discriminative listening and comprehensive listening.
Discriminative Listening
- Involves distinguishing between different voices, tones, and mannerisms to gain some understanding of the surroundings.
- Does not require understanding the language being spoken.
- Useful in situations where you don't understand the language, such as in a foreign country.
Comprehensive Listening
- Involves understanding the message or messages being communicated.
- Requires appropriate vocabulary and language skills.
- Can be affected by complicated language or technical jargon, leading to barriers in understanding.
- Can be influenced by non-verbal communication, such as tone of voice and body language.
- May involve multiple interpretations of the same message.
Specific Listening Types
- Defined by the goal of the listening.
- Three main types: Informational Listening, Critical Listening, and Therapeutic or Empathetic Listening.
Informational Listening
- Listening to learn or acquire new information.
- Common in everyday situations, education, and work.
- Examples include listening to the news, watching a documentary, or receiving instructions from a friend or coworker.
- Often accompanied by note-taking in formal settings, such as work meetings or education.
Critical Listening
- Listening to evaluate and analyze information.
- Not explicitly mentioned in the text, but implied as a type of listening.
Therapeutic or Empathetic Listening
- Listening to understand feelings and emotions.
- Not explicitly mentioned in the text, but implied as a type of listening.
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