12 Questions
What must a docket in a triplicate docket system contain?
Table number, number of covers, date, waiter's signature
What is the procedure for a repeat order due to an accident with a dish in a triplicate docket system?
A new docket is written with 'Accident' heading and signed by the head waiter
When using a triplicate docket system, who must authorize any cancellation of a docket?
Head waiter or supervisor
In which type of establishment is a duplicate docket system often used?
Informal restaurants
How many copies of a docket are typically used in a duplicate docket system?
Two
When are more than one docket needed for a meal in a triplicate docket system?
When the meal includes dessert
What is the primary purpose of the Electronic Order Pad?
To quickly take customer orders and provide important information to increase sales volume and profit margins
What happens if the tablet loses wireless access or powers down suddenly while using the Electronic Order Pad?
No data will be lost, the waiter can simply log back in and complete the order where they left off
What information should be included on the docket?
Serial number of docket pad, waiter's code number, table number, time the order is placed, date
What is the purpose of the duplicate copy of the docket?
To be used for billing purposes and given or forwarded to the cashier
What is the purpose of the waiter's order pad?
To accommodate the orders of all the guests at each table
What is the purpose of the waiter's key in the electronic billing machine?
To accurately price the order by pushing the correct keys
Learn about the four main types of docket systems commonly used in hotels, restaurants, and catering establishments. Explore the traditional triplicate docket system and the essential information it must contain to avoid misunderstandings.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
