Podcast
Questions and Answers
Which type of system supports non-routine decision making for middle management?
Which type of system supports non-routine decision making for middle management?
- Supply Chain Management Systems
- Customer Relationship Management Systems
- Management Information Systems
- Decision Support Systems (correct)
What type of system provides reports on a firm's current performance based on data from TPS?
What type of system provides reports on a firm's current performance based on data from TPS?
- Enterprise Applications
- Management Information Systems (correct)
- Executive Support Systems
- Customer Relationship Management Systems
Which type of system serves executive-level management and provides support for strategic planning?
Which type of system serves executive-level management and provides support for strategic planning?
- Customer Relationship Management Systems
- Decision Support Systems
- Executive Support Systems (correct)
- Supply Chain Management Systems
Which management group typically uses Supply Chain Management Systems?
Which management group typically uses Supply Chain Management Systems?
What type of system helps managers and users make improved decisions by organizing and analyzing data?
What type of system helps managers and users make improved decisions by organizing and analyzing data?
Which type of system supports operational managers and staff with daily routine transactions?
Which type of system supports operational managers and staff with daily routine transactions?
Which type of system helps improve business processes by enabling entirely new processes?
Which type of system helps improve business processes by enabling entirely new processes?
Which type of business process can be tied to a functional area or be cross-functional?
Which type of business process can be tied to a functional area or be cross-functional?
Which system provides support for decision-making and strategic planning for executive-level management?
Which system provides support for decision-making and strategic planning for executive-level management?
Which type of system manages and optimizes supply chain activities to maximize customer value and achieve a competitive advantage?
Which type of system manages and optimizes supply chain activities to maximize customer value and achieve a competitive advantage?
Which type of system integrates applications and technologies across an entire organization to improve efficiency and decision-making?
Which type of system integrates applications and technologies across an entire organization to improve efficiency and decision-making?
What type of system is used to manage a firm's relationships with suppliers and share information about orders, production, inventory levels, and delivery of products and services?
What type of system is used to manage a firm's relationships with suppliers and share information about orders, production, inventory levels, and delivery of products and services?
Which system provides information to coordinate all of the business processes that deal with customers, including sales, marketing, and customer service?
Which system provides information to coordinate all of the business processes that deal with customers, including sales, marketing, and customer service?
What is the goal of supply chain management systems?
What is the goal of supply chain management systems?
Which type of system supports processes for capturing and applying knowledge and expertise on how to create, produce, and deliver products and services?
Which type of system supports processes for capturing and applying knowledge and expertise on how to create, produce, and deliver products and services?
What type of system collects data from different firm functions and stores it in a single central data repository, enabling coordination of daily activities and efficient response to customer orders?
What type of system collects data from different firm functions and stores it in a single central data repository, enabling coordination of daily activities and efficient response to customer orders?
Which type of system addresses non-routine decisions requiring judgment, evaluation, and insight, and incorporates data about external events as well as summarized information from internal MIS and DSS?
Which type of system addresses non-routine decisions requiring judgment, evaluation, and insight, and incorporates data about external events as well as summarized information from internal MIS and DSS?
What is the purpose of enterprise applications?
What is the purpose of enterprise applications?
Which type of system helps firms identify, attract, and retain the most profitable customers?
Which type of system helps firms identify, attract, and retain the most profitable customers?
What are the four major applications of enterprise systems?
What are the four major applications of enterprise systems?
Which type of system supports coordination of daily activities, efficient response to customer orders, and helps managers make decisions about daily operations and longer-term planning?
Which type of system supports coordination of daily activities, efficient response to customer orders, and helps managers make decisions about daily operations and longer-term planning?
