Types of Decision Support Systems

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Which type of system supports non-routine decision making for middle management?

Supply Chain Management Systems

Customer Relationship Management Systems

Management Information Systems

Decision Support Systems (correct)

What type of system provides reports on a firm's current performance based on data from TPS?

Enterprise Applications

Management Information Systems (correct)

Executive Support Systems

Customer Relationship Management Systems

Which type of system serves executive-level management and provides support for strategic planning?

Customer Relationship Management Systems

Decision Support Systems

Executive Support Systems (correct)

Supply Chain Management Systems

Which management group typically uses Supply Chain Management Systems?

All levels of management Signup and view all the answers

What type of system helps managers and users make improved decisions by organizing and analyzing data?

Business Intelligence Systems Signup and view all the answers

Which type of system supports operational managers and staff with daily routine transactions?

Transaction Processing Systems Signup and view all the answers

Which type of system helps improve business processes by enabling entirely new processes?

Information Technology Signup and view all the answers

Which type of business process can be tied to a functional area or be cross-functional?

Business processes Signup and view all the answers

Which system provides support for decision-making and strategic planning for executive-level management?

Executive Support Systems Signup and view all the answers

Which type of system manages and optimizes supply chain activities to maximize customer value and achieve a competitive advantage?

Supply Chain Management Systems Signup and view all the answers

Which type of system integrates applications and technologies across an entire organization to improve efficiency and decision-making?

Enterprise Systems Signup and view all the answers

What type of system is used to manage a firm's relationships with suppliers and share information about orders, production, inventory levels, and delivery of products and services?

Supply chain management systems Signup and view all the answers

Which system provides information to coordinate all of the business processes that deal with customers, including sales, marketing, and customer service?

Customer relationship management systems Signup and view all the answers

What is the goal of supply chain management systems?

To deliver the right amount of products to their destination with the least amount of time and lowest cost Signup and view all the answers

Which type of system supports processes for capturing and applying knowledge and expertise on how to create, produce, and deliver products and services?

Knowledge management systems Signup and view all the answers

What type of system collects data from different firm functions and stores it in a single central data repository, enabling coordination of daily activities and efficient response to customer orders?

Enterprise systems Signup and view all the answers

Which type of system addresses non-routine decisions requiring judgment, evaluation, and insight, and incorporates data about external events as well as summarized information from internal MIS and DSS?

Executive support systems Signup and view all the answers

What is the purpose of enterprise applications?

To execute business processes across a firm and include all levels of management Signup and view all the answers

Which type of system helps firms identify, attract, and retain the most profitable customers?

Customer relationship management systems Signup and view all the answers

What are the four major applications of enterprise systems?

Supply chain management systems, customer relationship management systems, enterprise systems, and knowledge management systems Signup and view all the answers

Which type of system supports coordination of daily activities, efficient response to customer orders, and helps managers make decisions about daily operations and longer-term planning?

Enterprise systems Signup and view all the answers

Types of Decision Support Systems

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Questions and Answers

Which type of system supports non-routine decision making for middle management?

What type of system provides reports on a firm's current performance based on data from TPS?

Which type of system serves executive-level management and provides support for strategic planning?

Which management group typically uses Supply Chain Management Systems?

What type of system helps managers and users make improved decisions by organizing and analyzing data?

Which type of system supports operational managers and staff with daily routine transactions?

Which type of system helps improve business processes by enabling entirely new processes?

Which type of business process can be tied to a functional area or be cross-functional?

Which system provides support for decision-making and strategic planning for executive-level management?

Which type of system manages and optimizes supply chain activities to maximize customer value and achieve a competitive advantage?

Which type of system integrates applications and technologies across an entire organization to improve efficiency and decision-making?

What type of system is used to manage a firm's relationships with suppliers and share information about orders, production, inventory levels, and delivery of products and services?

Which system provides information to coordinate all of the business processes that deal with customers, including sales, marketing, and customer service?

What is the goal of supply chain management systems?

Which type of system supports processes for capturing and applying knowledge and expertise on how to create, produce, and deliver products and services?

What type of system collects data from different firm functions and stores it in a single central data repository, enabling coordination of daily activities and efficient response to customer orders?

Which type of system addresses non-routine decisions requiring judgment, evaluation, and insight, and incorporates data about external events as well as summarized information from internal MIS and DSS?

What is the purpose of enterprise applications?

Which type of system helps firms identify, attract, and retain the most profitable customers?

What are the four major applications of enterprise systems?

Which type of system supports coordination of daily activities, efficient response to customer orders, and helps managers make decisions about daily operations and longer-term planning?

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