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Questions and Answers
What is the purpose of a decision support system (DSS)?
A decision support system supports business or organizational decision-making activities at the management, operations and planning levels of an organization.
What types of decision problems do decision support systems (DSSs) help people make decisions about?
DSSs help people make decisions about unstructured and semi-structured decision problems, which may be rapidly changing and not easily specified in advance.
How can decision support systems be implemented?
Decision support systems can be either fully computerized, human-powered, or a combination of both.
How have academics perceived decision support systems (DSS) and how do DSS users view them?
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According to Sprague (1980), how does he define a properly termed DSS?
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Match the following levels of an organization with their typical use of Decision Support Systems (DSS):
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Match the following perceptions of DSS with their corresponding descriptions:
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Match the following decision problem types with their descriptions:
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Match the following DSS components with their characteristics:
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Match the following DSS definitions with their corresponding authors:
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Study Notes
Decision Support System (DSS)
- A DSS is an information system that supports business or organizational decision-making activities.
- DSSs serve the management, operations, and planning levels of an organization, typically mid and higher management.
- DSSs help people make decisions about unstructured and semi-structured decision problems that may be rapidly changing and not easily specified in advance.
- DSSs can be either fully computerized, human-powered, or a combination of both.
- The purpose of DSS is to support decision-making processes, but users see it as a tool to facilitate organizational processes.
- The definition of DSS has been extended to include any system that might support decision making.
- Some DSS include a decision-making software component.
- A properly termed DSS is aimed at the less well-structured, underspecified problem that upper-level managers typically face.
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Description
Test your knowledge of Decision Support Systems (DSS) with this quiz! Explore the key components, functionalities, and benefits of DSS in supporting business decision-making. Challenge yourself with questions about DSS levels, types of decisions, and their role in addressing unstructured problems.