Types of Communication Skills

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Questions and Answers

Which type of communication is often spread through word-of-mouth and can be considered unofficial?

  • Oral Communication (Face-to-face)
  • Informal Communication (correct)
  • Written Communication
  • Formal Communication

In distance oral communication, what aspect takes precedence over other forms of expression?

  • Physical gestures
  • Written messages
  • Tone of voice and pace of delivery (correct)
  • Facial expressions

Which of the following best describes kinesics?

  • Communication through body movements and facial expressions. (correct)
  • The study of how we use time to communicate.
  • The study of space and how it makes us feel more or less comfortable.
  • Communication that refers to interacting via the sense of touch.

What is proxemics?

<p>The study of how space and physical distance affect communication. (A)</p>
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Which of the following is the focus of Haptic communication?

<p>The ways people communicate through touch. (C)</p>
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Which aspect of nonverbal communication is described as vocalized but nonverbal parts of a message, including pitch, volume, and rate?

<p>Paralanguage (Vocalics) (D)</p>
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How does chronemics influence communication?

<p>By affecting perceptions of punctuality and willingness to wait. (D)</p>
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What element of a story represents both the physical location and the social and cultural conditions?

<p>Setting (A)</p>
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Which form of journalism involves public citizens actively participating in collecting, reporting, and disseminating news?

<p>Citizen journalism (D)</p>
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What characterizes 'yellow journalism'?

<p>Exaggerating news events and using sensationalism to increase sales. (C)</p>
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Which type of journalism specifically aims to uncover the wrongdoings of public officials, sometimes using aggressive tactics?

<p>Adversarial journalism (B)</p>
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Which media type involves tools that learners can manipulate to understand concepts?

<p>Manipulative media (D)</p>
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Which communication advancement is characteristic of the Electronic Age (1930s-1980s)?

<p>Harnessing power of transistors for radios and early computers (C)</p>
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What development is most characteristic of the Information Age (1900s-2000s)?

<p>The proliferation of the Internet and social networks (A)</p>
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What is the role of conflict in storytelling?

<p>To provide a challenge or problem that drives the plot. (A)</p>
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What is the main focus of Confucianism?

<p>Importance of personal ethics and morality (D)</p>
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Which concept from Darwin's theory of evolution suggests that only the organisms best suited to their environment will survive and reproduce?

<p>Survival of the Fittest (C)</p>
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Which hominid species is believed to have used tools comprising of quartz and lived in caves?

<p>Homo Erectus (D)</p>
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Which term describes the ability to identify different types of media and the messages they are sending?

<p>Media Literacy (C)</p>
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In the communication process, what is the role of 'encoding'?

<p>Translating information into a message using words, symbols, or gestures. (D)</p>
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In the communication process, what ensures that the receiver has correctly understood the message?

<p>Feedback (A)</p>
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What is the purpose of Modus Ponens in propositional logic?

<p>Affirming a conditional statement by affirming its antecedent. (A)</p>
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Which statistical measure indicates how spread out measurements are for a group around the average?

<p>Standard Deviation (C)</p>
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What process involves spreading a loan into a series of fixed payments over time?

<p>Amortization (B)</p>
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What percentage of the Earth's surface is covered by oceans?

<p>70 percent (D)</p>
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Flashcards

Formal Communication

Official communication that addresses a formal need.

Informal Communication

Unofficial information spread by word-of-mouth.

Oral Communication (Face-to-face)

Direct verbal communication.

Oral Communication (Distance)

Verbal communication via technology.

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Non-verbal Communication

Communication through physical cues.

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Written Communication

Written communication through letters and notes.

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Kinesics

Communicating through body movements.

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Proxemics

Study of space and its impact on comfort.

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Haptic communication

Communication via the sense of touch.

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Vocalics

Nonverbal vocal qualities like pitch and volume.

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Chronemics

Study of the use of time

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Setting

Where and when a story takes place.

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Social Journalism

Media model combining professional journalism with reader content.

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Citizen journalism

Citizens playing an active role in news.

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Yellow journalism

Journalism with little legitimate news.

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Adversarial journalism

Journalism seeking to uncover public officials' wrongdoings.

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Manipulatives Media

Tools used for hands-on learning.

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Interactive media

Electronic system allowing users to control media.

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Pre-Industrial Age

Before the 1700s, early tech development

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Industrial Age

1700s-1930s, power steam, machine tools.

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Electronic Age

1930s-1980s, transistors and early computers.

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Information Age

Late 1900s-2000s, Internet and social networks.

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Character

Person, animal or thing personified in a story.

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Plot

The sequence of events in a story.

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Conflict

The challenge or problem in a story.

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Study Notes

Formal Types of Communication Skills

  • Referred to as "official communication", encompasses verbal expressions for formal needs.

Informal Communication

  • Popular, also known as "the (unofficial) grapevine".
  • Often spread through word-of-mouth, can lead to unofficial information.

Oral Communication (Face-to-face)

  • Most recognized, what you express directly from what you speak.
  • It can be formal or informal, for example, used with friends, at work or during professional presentations.

Oral Communication (Distance)

  • Modern expansions include mobile phones, VOIP, video-conferencing, and 2-way webinars.
  • Tone of voice and pace of delivery take priority.

Non-verbal Types of Communication

  • It includes physical postures, gestures, tone and pace of voice, and attitude.

Written Communication

  • Includes formal notes or legal notices.
  • Has now taken over every aspect of the world.

Kinesics or Kinesic Communication

  • Communication through body movements, such as gestures and facial expressions.
  • Non-verbal behavior using any part of the body which is referred to as 'body language'.

Proxemics

  • The study of space, how we use it, and how it affects comfort levels.
  • Intimate space is considered very close, usually within one foot and sometimes touching.

Haptic Communication

  • Using touch to communicate and interact.
  • Touch is the most sophisticated and intimate sense.

Vocalics

  • Study of paralanguage is the vocalized but nonverbal parts of a message.
  • Includes pitch, volume, rate, vocal quality, and verbal fillers.

Chronemics

  • Study of how time is used in nonverbal communication.
  • Time perceptions include punctuality, willingness to wait, and interactions.

Setting

  • Where and when the story takes place, covers physical location, time period, and social/cultural conditions.

Social Journalism

  • Media model with professional journalism, contributor/reader content.
  • Relies on community involvement, audience engagement, data analytics, and relationship-building.

Citizen Journalism

  • Public citizens play an active role in collecting, reporting, analyzing, and disseminating news.

Yellow Journalism

  • Presents little legitimate, well-researched news.
  • Uses eye-catching headlines and exaggerations for increased sales, sensationalism.

Adversarial Journalism

  • Seeks to uncover wrongdoings of public officials.

Manipulative Media

  • Tools used for hands-on learning, that enable users to manipulate and understand concepts.
  • Abacus, Jigsaw Puzzles, Lego, and Rubik's Cube are examples.

Interactive Media

  • Allows users to control, combine, and manipulate media like text, sound, video, computer graphics, and animation.
  • Examples include websites, user-generated content, interactive television, and mobile telephony.

Pre-Industrial Age (Before 1700's)

  • People discovered fire and paper, and forged tools with stone, bronze, copper and iron.

Industrial Age (1700s-1930s)

  • People discovered steam power and developed machine tools.
  • Established iron production and began manufacturing various products including books via printing press.

Electronic Age (1930s-1980s)

  • Invention of the transistor ushered in the electronic age.
  • Power of transistors led to transistor radios, electronic circuits, and early computers.

Information Age (1900s-2000s)

  • Internet paved the way for faster communication and social networks.
  • Advanced use of microelectronics via personal computers, mobile devices, and wearable technology.

Character

  • A person, animal, or anything personified; can be one main character or many.

Plot

  • Events that happen in a story that include: introduction, rising action, climax, falling action, and resolution.

Conflict

  • Challenge or problem around which the plot is based.

Theme

  • Idea, belief, moral, lesson, or insight; the central argument the author is trying to make.

Point-of-View

  • First person, second person or third person.
  • Limited, multiple, or omniscient narrator.

Tone

  • Overall emotional meaning of the story and can be happy, sad, or depressed.
  • Portrayed through word choice, grammar, theme, imagery, symbolism, and sounds.

Style

  • How things are said (word choices, sentence structure, dialogue, metaphor, simile, hyperbole) and contributes to tone.

Confucianism

  • Focuses on ethics and morality, and Mencius 372 to 289 B.C.E. is the best-known Confucian philosopher after Confucius himself.

Buddhism

  • Founded by Siddhartha Gautama, more than 2,500 years ago in India.
  • Scholars estimate about 470 million followers.

Indios

  • Native peoples in all the Spanish America and Asia possessions.
  • The Chamorros from Mariana Islands were classified as "indios" in the Spanish racial hierarchy.

Evolution

  • Gradual changes from simple to complex forms.
  • Darwin - Theory of evolution through natural selection that include Variation, Struggle To Exist and Survival of the Fittest
  • Outcome of five processes = Mutation, Genetic Recombination, Chromosomal Abnormalities, Reproductive Isolation and Natural Selection

Dryopithecus

  • Ancestors of both man and apes, lived in China, Africa, Europe and India.
  • Refers to the oak wood apes living in densely forested tropical lowlands, herbivores.

Ramapithecus

  • Discovered Remains from the Shivalik range in Punjab and later in Africa and Saudi Arabia.
  • Confirmed Hominid status is Thickened tooth enamel, robust jaws and shorter canines & Usage of hands for food/defense.

Australopithecus

  • First fossil discovered in 1924 in South Africa.
  • Remained on the ground, used stones as weapons, walked erect, were 4 feet tall weighing 60-80 pounds.

Homo Erectus

  • First fossil found in Java in 1891, named Pithecanthropus Erectus.
  • Used tools, lived in communities, there is evidence of the use of fire and collective huntings.

Homo Sapiens Neanderthalensis

  • Evolved from Homo Erectus, cranial capacity grew from 1200 to 1600 cc.
  • Neanderthal hunted big names such as mammoths

Homo Sapiens

  • Remains first discovered in Europe, jaws reduced, chin appeared, skull rounded.
  • Cranial capacity about 1350 cc, they gathered food through hunting, art first appeared.

Media Literacy

  • Ability to identify different types of media and the messages they are sending (Tweets, newspapers, magazines..)

Information Literacy

  • Ability to find, evaluate, organize, use, and communicate information; in situations requiring decision-making.

Technology Literacy

  • Ability to responsibly & effectively use technology tools to access, manage, create, evaluate and communicate information.

Communication Model

  • Sender: Initiates conversation and has an idea to convey
  • Encoding: Translates information into a message using words or non-verbal methods like symbols, signs, and body gestures.
  • Message: Result of encoding which can be symbolic, written, oral, or non-verbal (body gestures, sounds)
  • Channel: Medium through which sender conveys message. Oral, virtual, gesture, written, and sound are common mediums.
  • Receiver: Person for whom the message is intended, decodes message based on knowledge, trust, and experience to understand the intent.
  • Decoding: Receiver interprets the message and understands intent; effective communication occurs when the message is understood the right way.
  • Feedback: Ensures receiver has received and correctly interpreted message through verbal or non-verbal responses.
  • Noise: Barriers in communications can cause the message to not be received by the recipient.

Modus Ponens

  • Deductive argument form where if P is true, then Q is true.
  • If today is Tuesday, then John will go to work. Today is Tuesday. Therefore, John will go to work.

Modus Tollens

  • If P implies Q, and Q is false, then P is false.
  • If being the king implies having a crown, not having a crown implies not being the king.

Direct Proof

  • Showing truth/falsehood of a statement via established facts and theorems.

Indirect Proof

  • Relies on a contradiction to prove a given conjecture by finding that it is not true, therefore true.

Normal Distribution

  • Bell curve, a distribution that occurs naturally in tests like the SAT and GRE.

Inverse

  • Shown by f-1(y), the inverse of f(x) = 2x+3 is written: f-1(y) = (y-3)/2

Geometry Formulas

  • Diameter = 2r
  • Circumference = 2 x Ï€ x r
  • Area of a Circle = Α = Π x r²
  • Square = 4 x side
  • Rectangle = 2 x (length + width)
  • Parallelogram = 2 × (side1 + side2)
  • Triangle = side1 + side2 + side3
  • Regular n-polygon = n x side
  • Trapezoid = height x (base1 + base2) / 2
  • Square = side^2

Two Valued Logic (Math)

  • Mathematicians normally use a two-valued logic: Every statement is either True or False. This is called the Law of the Excluded Middle.

Table of Negation

  • P is true, its negation -P is false. -P is true, P is false.

Two Valued Logic Math Symbols

  • P ∧ Q should be true when both P and Q are true, and false otherwise
  • P ∨ Q is true if either P is true or Q is true (or both—remember that we're using "or" in the inclusive sense). It's only false if both P and Q are false.

Bonds

  • A contract between two companies that includes a maturity date (date of repayment)

Amortization

  • Spreading out a loan into a series of fixed payments.
  • Loan is paid off at the end of the payment schedule, with the payment going towards loan balance and some towards interest.

Annuity

  • Agreement with an insurance company to accumulate tax-deferred funds for a guaranteed income.

Shares

  • Units of equity ownership interest in a corporation that exist as a financial asset and may share any residual profits in the form of dividends.

Stock

  • General term to describe ownership certificates of any company. Stocks are of two types—common and preferred.

Null Hypothesis (Ho)

  • Statement about the population that is believed to be true unless proven wrong.

Alternative Hypothesis (Ha)

  • Contradictory to Ho in which you must decide in the evidence supports it or not.

Asymptote

  • Line that the graph of a function approaches as either x or y go to positive or negative infinity (vertical, horizontal and oblique)

Vertical Asymptote

  • = x=a

Horizontal Asymptote:

  • = y=a

Oblique

  • Slant Asymptote: y=mx+b (m≠0)

Probability Distrubution

  • A statistical function that describes all the possible values and likelihoods that a random variable can take within a given range.

Standard Deviation

  • Measures how spread out the numbers are.

Confidence Intervals:

  • Range of values around a statistic believed to contain the true population value with a probability.

Interest Rate:

  • A percentage charged on the total amount one borrows or saves, and even a small change in rates can impact finances.

Oceans

  • Ocean Facts: covers 70% of the Earth's surface, half has at least 1.86-mile depth, deepest known point at 36,200 feet and the ocean produces 50% of air you breath.
  • Earth's Inhabitable Space: 99% open ocean.
  • Ocean Zones: Epipelagic (surface-650'), mesopelagic (650'-3,300'), bathypelagic (3,300'-13,000'), abyssopelagic (13,000'-20,000') and hadopelagic zones (20,000' and deeper).

Ocean Exploration

  • Humans have only explored 5% of the world's oceans, and humans have impacted every part of the ocean with waste and chemical pollution.

Comets

  • Nuclei are loose collections of ice, dust and small rocky particles made of rock, dust, ice and frozen gases.

Meteors and Meteorites

  • Meteors or shooting stars.
  • The result of meteoroids entering Earth's atmosphere (or that of another planet).
  • Meteoroid that survives the atmosphere and hits the ground becomes a meteorite

Ecosystem

  • Living organisms interacting with each other in a specific environment.

Integumentary System (The Skin)

  • Skin is largest system equaling 15-20% body mass that acts as a barrier to agents, regulating temperature, and maintains sensations!

Musculoskeletal System

  • Supports/protects internal organs with ribs, skull and spinal cord.
  • Bones store minerals (calcium) and create blood cells (marrow subject to diseases)

Muscular System

  • Muscle Types: Skeletal actions are caused by nervous system messages. Muscles lacking oxygen cramp, or atrophy when not used.
  • Connects to heart and moves food through digestive tract (cardiac and smooth muscles).

Lymphatic System

  • The system transports clean fluids in our body back to the blood and drains excess fluids and debris from the tissues and cells of the body!

Respiratory System

  • The system supplies our body with oxygen by collecting it in the lungs and disposing of carbon dioxide.

Digestive System

  • Breaks down/absorbs nutrients and eliminates waste after absorbing vitamins/minerals.

Nervous System (CNS)

  • The entire nervous system including the CNS controls all of the other systems of the body such as digestion.

Endocrine System

  • Glands secrete chemicals (hormones) such as growth, reproduction, and metabolism.

Cardiovascular System

  • The heart pumps blood and blood vessels, transport blood everywhere.

Urinary System

  • It eliminates waste, maintains fluid volume and normal pH levels of the blood.

Reproductive Systems

  • The reproductive system mainly functions to create human life!

Igneous Rocks

  • Solidification of molten rock. Intrusive crystallize below Earth while extrusive erupt onto Earth.

Metamorphic Rocks

  • Have been modified while buried deep (layered & banded by pressure or nonfoliated without layer or bands).

Sedimentary Rocks

  • Formed by the accumulation of sediments (clastic, chemical, or organic sedimentary rocks).

Weathering

  • The breakdown or dissolving of rocks by water, plants, animals, and temperature changes.

Equinox

  • Word origins point to equal Earth surface radiation when two hemispheres receive sun equally (equal night and day).

Solstice

  • The Sun's path being farthest north/south from equator.

Atmosphere

  • 78% of the atmosphere, oxygen 21% and argon 0.9%
  • Carbon dioxide, nitrous oxides, methane, and ozone makes up the balance.

Reproduction/Organisms (Fission to Agamogenesis)

  • Fission splits cells, Fragmentation breaks an organism, Budding grows a bud while reproduction and agamogenesis don't involve male gametes.

Haploid / Meiosis Terminology

  • A cell containing one set of chromosomes or how they divide.

Parthenogenesis Reproduction

  • A form of asexual reproduction without fertilization.

Vegetation Reproduction

  • New individuals created.

Zygote

  • The cell creation after fertilization.

Tropical Weather

  • Tropical waves and disturbances with convection leading to tropical cyclones that can be extratropical and remnant low.

Post-Tropical Cyclones:

  • Post-tropical cyclones can continue to carry heavy rains and high winds even without tropical characteristics.

Tropical Depression

  • Max sustained surface winds that are 38 mph or less.

Tropical Storm

  • Max sustained surface winds 39-73 mph.

Hurricane

  • Topical Cyclone with winds reaching 74 mph or greater that increase substantially in August.

Storm Surge/Tide

  • Abnormal storm and sea level and the difference between that combined surge.

Domain

  • The highest level after genetic control, and animals continue down.

Fermenation

  • Change in the food and health benefits, like beer and bread.

Lactic Acid Fermentation

  • Metabolic process which converts sugars into cellular energy such as sauerkraut, pickles, kimchi, yogurt, and sourdough bread.

Ethanol Fermentation/Alcohol Fermentation

  • Yeast breakdown results by producing wine or beer

Acetic Acid Fermentation

  • Results by producing starches and sugars like apples and wine

Pyruvic Acid

  • Organic acid found in both animal and plant items.

Types of Scientific Alcohols

  • Ethanol called alcohol, grain alcohol dissolves in beverages.

Determining a Bond

  • lonic = metal/nonmetal with transfer of electrons. Covalent bond = sharing pairs.

Metallic Bond

  • Connects Metal atoms into actions such at aluminum.

Polyethylene

  • Lightweight durable thermoplastic and a widely produced plastic (films, tubes, plastic parts)

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